Poliana. Policlinica.Analize.Incredere. Reviews 

4
•
TrustScore 4 out of 5

3.9

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Poliana este un furnizor național de servicii medicale de laborator, având la bază trei piloni: Calitate & Rigoare: Utilizăm aparatură modernă și protocoale stricte pentru a asigura rezultate precise și sigure, care susțin deciziile medicale esențiale. Încredere & Respect: Ne dedicăm integrității datelor și tratăm fiecare pacient cu demnitate, profesionalism și empatie. Accesibilitate: Ne propunem să facem serviciile medicale de înaltă calitate accesibile prin prețuri corecte și o rețea în continuă extindere. Vă invităm să lăsați o recenzie despre experiența dumneavoastră cu Poliana (recoltare, personal sau claritatea rezultatelor)!


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3.9

Great

TrustScore 4 out of 5

4 reviews

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3.9

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(4)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

I recommend this lab to anyone who is anxious about medical procedures

I recommend this lab to anyone who values professionalism, respect, and care. Even though the hallway was full and many people were waiting, there was no chaos, no confusion, no feeling of being lost in the crowd. Appointments matter here. If you’ve scheduled a time, they honor it. That alone speaks volumes about their integrity and respect for people’s time.

What stood out to me most, though, was the atmosphere created by the nurse who attended to me. She carried herself with such calmness and grace. There was something deeply reassuring about her presence… steady, peaceful, and attentive. In a place where people often feel anxious or vulnerable, that kind of energy makes all the difference. She didn’t rush in a careless way… she moved with confidence and efficiency, as someone who clearly knows her work and does it well.

When it came time for the blood draw, to my surprise, it was incredibly smooth and gentle. There was no sharp sting, no pain… just a quick, skillful motion. It’s such a small moment, but when you’re already feeling nervous, that gentleness matters.

This experience left me feeling cared for, respected, and at ease. In a world where medical visits can often feel cold or impersonal, this lab stands out. They combine professionalism with humanity, efficiency with kindness. I left grateful… not just because the procedure was done well, but because I felt seen and treated with dignity throughout the entire process.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Mockery all the way!

A mockery, externalized by the behavior of the two employees of the Poliana clinic in Focsani! I asked for explanations on how to apply the promotion displayed on a board, and if I didn't understand what I was told at first, the repetition of this explanation came from one of the employees, in a twisted tone and with eyes rolled back in her head! She was soon joined by an older female colleague and they began in front of me to poke fun at my expense, at the situation created, and as I walked out of the clinic door, the sounds of laughter from the 2 women, effectively exploded!
It is unbelievable how much lack of empathy those very people you would expect to be more tolerant than most people have, given that they work in a field where there are patients: medicine!
How can you trust such people who, out of boredom, are just waiting for something to amuse themselves at the expense of their fellow human beings?

9 May 2025
Unprompted review
Poliana. Policlinica.Analize.Incredere. logo

Reply from Poliana. Policlinica.Analize.Incredere.

Thank you for your feedback. We are sincerely sorry to hear about your negative experience at our Focșani clinic. The behavior you described—the mockery and disrespect—is entirely inconsistent with Poliana's values of empathy and professionalism.

We understand your disappointment and we take your concerns very seriously.

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