I love that as an VIP customer I don’t have to think about ”fri frakt” threshold. Because sometimes I do purchase clothes that would value quite high and you for sure get free delivery anyway, but som... See more
Company replied
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I love that as an VIP customer I don’t have to think about ”fri frakt” threshold. Because sometimes I do purchase clothes that would value quite high and you for sure get free delivery anyway, but som... See more
Company replied
The quality is exceptional – soft, durable, and perfect for baby’s sensitive skin. Their designs are timeless yet playful, and the functionality is unmatched (hello, foldable cuffs that grow with your... See more
Company replied
Super fast delivery and supreme quality! In the beginning I only bought for my kids but now I also buy for myself. Best wool base layer and pyjamas!
Company replied
Misleading delivery dates. I placed an order selecting tracked 48 hours delivery. That was a week ago. Even accounting for the weekend, that waiting time is misleading. So far not even a tracking link... See more
Company replied
Let children be children - We started in 1976 with the desire to make comfortable, high-quality childrenswear. This means a play-friendly design, with no details that chafe or restrict movement, that can be washed again and again. Simply put – clothes that let children be children. Function and safety - We were among the first to seek inspiration from adult sports and outdoor clothing when we started to design outerwear, while taking into account that our clothes would also need to cope with climbing trees, crawling on asphalt and rolling downhill. Our many years of experience have convinced us of the importance of continually testing all the choices we make, from fit and materials down to the shortest seam. All our clothes should get the highest score in the testing system we use to scrutinize the functionality and, most importantly, the safety of our garments. We’re only satisfied once we have a product that’s truly comfortable and safe for a child to wear. We now offer a wide range of premium quality outerwear that keeps children dry and warm in any weather.
111 53, Stockholm, Sweden
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Perfect communication and service all the way through.

Reply from Polarn O. Pyret

Reply from Polarn O. Pyret
Easy, reliable well packed minimal packaging. Fab nighties. Love POP.

Reply from Polarn O. Pyret
Unreliable returns process made good by excellent customer service

Reply from Polarn O. Pyret
Really great service. Everything arrived nicely packaged and on time. Clothes yet to be tested as they are birthday gifts! But the quality looks super!

Reply from Polarn O. Pyret
Delivery is so quick, clothes are good just one piece of baby clothes was looks like second hand even I went to one of the stores in Westfield to exchange to same one but they didn't have it and they didn't do return for me .just that one for me little bit disappointed.

Reply from Polarn O. Pyret
The quality of the clothing is five stars. I’ve made a couple of orders now and love everything. The sizing is perfect and the items are super cute. Delivery was really quick. I will be ordering again.

Reply from Polarn O. Pyret
Bought a mix of new and second hand items. All in great condition and high quality. Arrived really quick, just the right level of packaging. Thanks

Reply from Polarn O. Pyret
Excellent service with free delivery collection at Waitrose
Beautifully made pretty floral baby girls tops… superb!

Reply from Polarn O. Pyret
Easy to navigate website. Found what I was looking for.
Excellent choice of clothing across all age groups.
Quick postage.

Reply from Polarn O. Pyret
Bought some dress and pijama as gift and they were very well received, says they are of very good quality. Appreciate the service for gift wrapping too.

Reply from Polarn O. Pyret
Perfect service. I ‘d arranged a collect at store delivery and it went perfectly

Reply from Polarn O. Pyret
First order did not arrive but when I told PP about this I got my delivery the next day. The company always ready to help and the clothes amazing quality.

Reply from Polarn O. Pyret
As fans of PoP, we have always appreciated the excellent quality of your products. However, this jacket has a fault, and we were disappointed to find that no spare parts or even an APOLOGY were offered.
Upon opening the jacket (the jacker is 5-6 years) this winter, as my son has just turned three and a half, I noticed that both sleeves have buttons, yet the four buttons feature a concave edge. This issue seems to stem from an insufficient quality control check.
Don't expect a smile from the CS servise and poor quality of clothing now.

Reply from Polarn O. Pyret

Reply from Polarn O. Pyret
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