I bought the IK Multimedia TOTAL VI MAX 2 but only installed Modo Drum, Modo Bass, and Hammond. Sample Tank Max is an incredibly large 250 GB, so it’s currently unusable for me because my SSD is... See more
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Review summary
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Based on these reviews
I love the amplitude plugin but i also purchased the bassdude as well but could not get it to download and it does not show on my purchases...it may be me, for I am old-ish, but I did manage to get a... See more
I appreciate having the majority of the major plugin companies (and even some weird ones!) in the same place for the sake of shopping. Seeing what's on sale from practically everyone in the plugin sc... See more
I have been using Plugin Boutique for years. They have a great selection & sales monthly😉 I also appreciate the bonuses you get with your purchase, free plugins, dollar amount that you can use on you... See more
Company details
Written by the company
Plugin Boutique is the marketplace where the best music software manufacturers come to sell their Soft Synths, EQs, Compressors, DAWs and all manner of creative music software for the modern musician, DJ or Producer. Browse 100s of instruments and effects, compare reviews, watch videos and buy with confidence from our secure store.
Plugin Boutique - your login for plugins
Written by the company
- Committed to customer satisfaction!
- We are committed to ensuring customers get the same, or better service shopping with us than their friendly local music store.
Contact info
Unit C, Level 7, New England House, New England Street, BN1 4GH, Brighton, United Kingdom
- support@pluginboutique.com
- www.pluginboutique.com
4.5
Excellent
69K reviews
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It was a very bad experience
It was a very bad experience. I bought an interesting and potentially useful plugin, which actually has a very serious bug in the UI, which makes it impossible to use it in professional work. The next day, I sent a request to the support service to return my money and close the license, because I do not want to use such a poor-quality product. However, so far my request has not been granted. Very poor product quality and poor customer service quality. I'm very disappointed.
14 April 2026
Reply from Plugin Boutique
Hi Vadim,
I hope you're well.
I'm sorry to hear this!
I can see that your order was refunded successfully.
Please feel free to follow up on your thread if you still require further assistance.
Kind regards,
Reif
Customer Care Team Lead
Good Product Range
Good Product Range from a good range of suppliers. Made the purchase of a non-dom supplier easier without the need to get involved in exchange rates, and the product itself (Chroma) is superb.
Good price too!
11 April 2026
Reply from Plugin Boutique
Hi Mike,
I hope you're well.
I can see that my colleague Simon has responded to your support ticket.
Please feel free to follow up on that thread if you require any further assistance.
Kind regards,
Reif
Customer Care Team Lead
Very efficient purchasing process
Very efficient purchasing process with download links and registration requirements provided immediately. I have bought from Plugin Boutique before and my experience has always been positive.
6 April 2026
Amazing plugins.
6 April 2026
Trouble in Plugin Boutique Upgrade-land...
I bought an upgrade to a plugin I already owned.
I thought that I’d just write the v.1 serial number somewhere in the Plugin Boutique order and be able to download the update - but no, when I clicked the download button it guided me to send mail to Plugin Boutique's support email. Turned out that Plugin Boutique's support working hours are from Mon to Fri 9-5 pm and it was already Friday evening - so I had to wait until Monday to get my update… I also tried to get te Twangström licence, but the ordering page wouldn't let me add it.
I thought I might be able to add it later on in the order - but that moment never came, so I still don't have it... The support answered me on Monday and so far they've been helpful and I finally got the upgrade. But I haven't seen a system like this in years where you have to wait days for the licence to arrive!
10 April 2026
Reply from Plugin Boutique
Hi Tommi,
I hope you're well.
I'm sorry to hear this!
I can see that my colleague Josh has responded to your support ticket regarding this issue.
If you require any further assistance, please feel free to follow up on that thread.
Kind regards,
Reif
Customer Care Team Lead
One of my go to for special deals.
I liked the price. The purchase, order confirmation, download, installation and registration was straight forward with easy to navigate instructions. No additional support required.
11 April 2026
Process seemed sketchy
Process seemed sketchy, wasn’t able to download my product after purchase. Wouldn’t not recommend.
11 April 2026
Reply from Plugin Boutique
Hi Zac,
I hope you're well.
I'm sorry to hear this!
I have just reached out on a support ticket regarding this issue.
Please feel free to respond on that thread, and I'll be happy to assist further.
Kind regards,
Reif
Customer Care Team Lead
Reply from Plugin Boutique
Hi Takai,
I hope you're well.
I'm sorry to hear this, but thanks for your honest feedback!
With regards to third-party registration and installation processes, unfortunately, it is the manufacturer who decides upon the framework of these and consequently, we have no control over this.
However, I completely understand how cumbersome software setups can be, especially when needing to create separate accounts at the manufacturer's websites as well as having to download and install third-party installation/authorisation licence applications. It is for this reason that we create detailed step-by-step install guides, to make processes as clear as possible.
If you haven't yet seen it, you can read through the information in the link below, which shows how to find detailed step-by-step installation guides for your software purchased from us:
https://help.pluginboutique.com/hc/en-us/articles/6232857212052-
If you require assistance in the future, please do not hesitate to contact us via our 'Submit a Request' form here https://help.pluginboutique.com/hc/en-us/requests/new and we'll be more than happy to help!
Kind regards,
Reif
Customer Care Team Lead
Best place for Plugins❤️💯
10 April 2026
A very nice experience in finding and…
A very nice experience in finding and buying easily the product.
10 April 2026
Not my first time buying from…
Not my first time buying from pluginboutique but the transaction always goes well, I always get my files and they are just as expected
6 April 2026
Wonderful plugins and VSTs.
Wonderful plugins and VSTs.
A good relation option between price and products...
Keep the wonderful work guys.
LF.S
6 April 2026
Till now was not possible to download…
Till now was not possible to download the plugin. Email to support was till now with no response.
10 April 2026
Reply from Plugin Boutique
Hi Pierre,
I hope you're well.
I'm sorry to hear this!
Unfortunately, I cannot find any support tickets under your email address.
I have just reached out on a support ticket where we can assist further.
I hope to hear from you soon.
Kind regards,
Reif
Customer Care Team Lead
So far so good
So far so good, I have been getting plugins and good deals from that company for years. As a professional producer, I trust them.
8 February 2026
Setting the account was a bit more…
Setting the account was a bit more tedious than necessary. The ICON plug-in is great! Thank you!
10 April 2026
Reply from Plugin Boutique
Hi Hector,
I hope you're well.
I'm sorry to hear you had trouble setting up your account.
If you haven't seen it, below, you can find a link that shows how to find detailed step-by-step installation guides for your software:
https://help.pluginboutique.com/hc/en-us/articles/6232857212052-
If you need assistance going forward, please do not hesitate to reach out via our 'Submit a Request' form here https://help.pluginboutique.com/hc/en-us/requests/new and we'll be more than happy to help!
Kind regards,
Reif
Customer Care Team Lead
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