The company is responsive and orders handled with professional care and quick shipping. While I love the immediate tightening results I generally only get 3 - 4 hours max before the product is cra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Plexaderm products for over 10 years. The results have been consistently good and satisfying. I intend to continue applying Plexaderm products for the foreseeable future. The only... See more
Company replied
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter... See more
Company replied
I have not rec'd it yet however have been buying it since it came out. I wish for your returning loyal customers you would offer the "treat" pkg like the first year, where you rec'd 3 or 4 different... See more
Company replied
Company details
Written by the company
Plexaderm® Skincare began simply with a desire to create products that truly work. From concept to commercial, everything we develop starts with one goal….to deliver REAL RESULTS supported by the latest in scientific and clinical research. Our products are designed to improve the most difficult signs of aging, from instantly reducing the look of wrinkles around the eyes to smoothing the appearance of crepey skin on the delicate neck and chest area. Every Plexaderm Skincare product uses science-backed and time-tested ingredients that provide results you can count on. Product safety is as important to us as product efficacy. Every Plexaderm product goes through a series of industry standard tests and processes to ensure safety, stability, and quality.
Contact info
777 Yamato Rd, 33431, Boca Raton, United States
- (800) 681-0366
- customercare@plexaderm.com
- www.plexaderm.com
3.6
Average
644 reviews
Replied to 93% of negative reviews
Typically replies within 48 hours
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It works well whsh you had for arms and…
It works well whsh you had for arms and legs to
2 October 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re so glad to hear Plexaderm is working well for you. And you’re not alone, we’ve heard similar requests for a version that works on larger areas like arms and legs. We’ll definitely share your suggestion with our product development team. We appreciate your support and love having you as part of the Plexaderm community!
Plexaderm is a good product
Plexaderm is a good product and does what it advertizes. Have tried other products that don't. Wish that there was more Plexaderm in tube and less air. Thought the tube would last longer than it does.
2 October 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re glad to hear that Plexaderm is delivering the results you were hoping for, it’s great to know it’s working where other products haven’t. We also appreciate your comments about the packaging. We understand how important value is, and we’ll be sure to share your input with our product development team as we look for ways to improve the customer experience.
Try it, you will be amazed
I first tried the Eye Cream, and was absolutely impressed at how quickly and easily it removed the dark circles. Light and airy with no heavy makeup feel.
I then purchased the Hyaluronic Serum and received compliments immediately like "your glowing" and "i can't believe your 53"...I have now implemented a daily routine of Hyaluronic, Eye Bag, and then Nightime Serum.. Absolutely love all the products and I'm a firm believer....Its simple...They work..!!
3 September 2025
Unprompted review
Reply from Plexaderm®
Wow! Thank you for such a glowing and detailed review! We’re so happy to hear that our products are delivering visible, confidence boosting results for you. It’s amazing that you’re receiving compliments, and we love that Plexaderm is now part of your daily skincare routine. Your support and enthusiasm truly mean a lot!
Reply from Plexaderm®
Thank you! We’re so glad to hear Plexaderm has made such a difference for you. Your trust and loyalty mean the world to us, we’re honored to have you as a lifelong customer!
I would not want to run out of Plexaderm
I love plexaderm.
No circles under my eyes, covers fine lines and lasts all day, even when I golf.
1 October 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re happy to hear that Plexaderm is part of your daily routine, even on the golf course! It’s great to know it’s helping with fine lines and under-eye circles while holding up all day long. We truly appreciate your support!
It does tighten up my eyes
It does tighten up my eyes, and I really like that feel, but it still flakes. Wish it didn't do that.
30 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback! We’re glad to hear you enjoy the tightening effect around your eyes—that’s exactly what we aim for. We understand how frustrating the flaking can be and appreciate you bringing it to our attention. Using a very small amount on clean, dry skin will help with residue. The application process is key. Be sure to evenly spread out the serum in a thin layer and allow to fully dry. If you need or would like additional tips please reach out to our customer experience team at 1-800-681-0366. We’re happy to help!
Results are not lasting as long as I expected.
I am not getting the results that I expected. When I put the serum on the bags disappear but then they are back in a couple of hours. I thought that the serum would last longer than it has.
30 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for sharing your experience. We’re sorry to hear that the results haven’t lasted as long as you expected. Plexaderm is designed to provide temporary results that typically last several hours, but the duration can vary based on skin type, application, and environmental factors.
We’d love to help you get the most out of the product, sometimes small adjustments in application can make a big difference. Please feel free to reach out to our customer experience team for tips or assistance at 1-800-681-0366. We appreciate you giving Plexaderm a try and value your feedback as we work to improve.
It doesn’t work very well over makeup…
It doesn’t work very well over makeup and leaves a chalky residue.
30 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback. We’re sorry to hear you experienced issues with residue and makeup compatibility. We understand how frustrating it can be when a product delivers great results but doesn’t fully meet your needs in other important ways, like compatibility with foundation. When using makeup, oil free works best. Try mixing 1/3 liquid foundation or concealer with 2/3 Plexaderm and apply with your fingertip. Allow the Plexaderm/foundation mixture to set for 10 minutes. All makeup brands are different so you may need to adjust the Plexaderm-to-foundation ratio until you get the desired results. If you need assistance, please give our customer experience team a call any time at 1-800-681-0366, we're happy to help!
Mixed Review
The results achieved with Plexaderm are truly remarkable. The dark circles under my eyes miraculously disappeared; and I looked 10 years younger while using it. The effect was striking. I bought three additional tubes of Plexaderm, after seeing these results.
However, I am no longer using the product, because it leaves a pink-colored "afterlook" under my eyes, that is noticeable to anyone coming within close proximity of me. It looks artificial; and I have seen some questioning looks from people near me. If Plexaderm came with a clear "afterlook, that would be helpful.
In addition, it is impossible to wear any foundation on my face, while using Plexaderm. The two do not mix. Once the foundation is applied (LONG after giving the Plexaderm a full chance to dry), the Plexaderm flakes right off, as though it was never applied in the first place. This is unacceptable to me. The instructions tell us not to wear foundation. However, I need a thin layer of foundation because of a blotchy look to my cheeks. Therefore, I can no longer use the Plexaderm, as much as I loved its effects.
If Sheer Science could find a way to stop the Plexaderm from flaking when foundation is applied, AND if it could change the pink afterlook to a clear one, I would once again purchase this amazing product.
30 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your honest and detailed feedback. We’re truly glad to hear that you experienced such remarkable results with Plexaderm, especially the dramatic reduction in dark circles and the youthful appearance you noticed. That kind of transformation is exactly what we hope to deliver, so it means a lot to hear that it worked so well for you.
We also truly appreciate you sharing the challenges you’ve encountered. We understand how frustrating it can be when a product delivers great results but doesn’t fully meet your needs in other important ways, like compatibility with foundation or concerns about visible residue. Your insights about the pink afterlook and flaking with makeup are incredibly helpful and will be shared with our product development team as we continuously work to improve. However, this typically means too much product was applied. Once Plexaderm is applied and fully dried, should be transparent. Simply apply less and be sure to apply an even, thin layer. When using makeup, water based works best. You can try mixing both foundation and Plexaderm together and gently apply it to the areas of concern and allow to fully set (about 10 mintues). Then finish applying additional foundation on the other areas.
Thank you again for your support, your thoughtful input. We hope you decide to give Plexaderm another try with the provided tips. If you need assistance, don't hesitate to give us a call at 1-800-681-0366. We're happy to help!
Plexaderm does it all
Plexaderm does cover wrinkles and stay on the skin well.And it very good for eye bags.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your great feedback! We’re so glad to hear that Plexaderm is helping with wrinkles and under-eye bags, it’s wonderful to know it’s working well for you. We appreciate your support and love having you as part of the Plexaderm community!
Love the product, bring white viles back
Love the product but bring the white viles back. So much better for those who travel The tube or little trial circles do not work as well. Please bring those white viles back.
30 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your feedback and for being a loyal fan of Plexaderm! We’re glad to hear you love the product, and we really appreciate you sharing your thoughts about the packaging. Many customers have told us how convenient the white mini resealable tubes were for travel, and we understand how important that is.
We’ll be sure to pass your comments along to our product team, they truly value input like yours when considering future updates. Thanks again for your support!
Your product works for me!
30 September 2025
Unprompted review
Reply from Plexaderm®
We’re so glad to hear that Plexaderm is working for you, thanks for sharing! Your satisfaction means everything to us.
It is the only product of its kind that…
It is the only product of its kind that has worked for me
30 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your feedback! We’re honored to hear that Plexaderm is the only product of its kind that has worked for you. Your trust means a lot to us, we’re so glad it’s delivering the results you were hoping for!
Works like magic
I love Plexaderm since it magically plumps up my under eye skin. The only negative feature is if you do not use it Sparingly, it will leave white streaks
27 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words! We’re glad to hear that Plexaderm is helping you achieve the results you’re looking for. It’s great to know it’s making a difference in your under-eye area.
You’re absolutely right, using a small amount is key. A little goes a long way, and applying it sparingly helps avoid any residue. We really appreciate you pointing that out for others who might be new to the product. Thanks again for your support and for being part of the Plexaderm community!
The product is excellent
The product is excellent. However, because I live in Canada and the exchange rate for a U.S. product is significant, it cost significantly more than if I purchase it online from a Canadian source. I requested that my email be unsubscribed from your notifications but that was not done. Please unsubscribe me from all further notifications. Thanks.
25 August 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback. We’re glad to hear you’re enjoying the Plexaderm! We understand the challenges that come with international pricing and truly appreciate your support from Canada.
We’re also sorry to hear about the inconvenience with our email notifications. Your request to unsubscribe should absolutely have been honored, and we sincerely apologize for the oversight. Please give our customer experience team a call at 1-800-681-0366 to ensure we can get this taken care of for you promptly.
Little miracle in a tube!
Plexiderm was the little miracle I was looking for to reduce the dark areas under my eyes. Because I'm an insomniac those can be very pronounced sometimes and not even a dab of the Rapid Reduction Serum can fully eliminate them. But it does reduce them and that's what counts. It's the difference between looking like a raccoon and only looking a bit tired. I'll take the latter every time!
And a tiny dab does goes a long way. Sometimes I use a bit too much and go over that "line" where there's some dry flaky residue under my eye because I overdid the recommended amount. It really is a fine line between just the right sized dab and too much.
Either way, I think the stuff is amazing and, as a guy who won't wear make-up or, as it is conveniently labeled, "concealer", as this looks more obvious to me, (and I'm sure to other people as well), I appreciate the fact that Plexiderm reduces the dark circles without making it look like I'm wearing "concealer". Your product is amazing!
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for sharing your experience. We’re glad to hear that Plexaderm has made such a noticeable difference for you! We truly appreciate your honesty and the thoughtful detail in your review.
We know how challenging dark circles can be, especially with lack of sleep, and we’re glad our Plexaderm Rapid Reduction Serum helps you feel more confident without looking like you’re wearing anything at all. And you’re absolutely right, a little goes a long way! Finding that perfect amount can make all the difference, and we appreciate you highlighting that tip for others.
Thank you again for your support and for being a part of the Plexaderm community!
Improve advertising
I've been using it a while now. Not sure, but it seems the longer I use it the less effective it becomes.
Text messages come much too frequently. Several come monthly and one tube will last more than one month. Need more specials to bring the price down.
Thank you
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback and for being a loyal user. We truly appreciate your continued support. We’re sorry to hear that you’re noticing a change in effectiveness over time. We’d like to reassure you that Plexaderm is formulated to maintain its strength and effectiveness from the first use to the last, as long as it’s stored properly in a cool, room-temperature environment, kept tightly capped, and away from direct sunlight. If it seems like you need to use more product over time, it’s possible that changes in application technique or environmental factors might be influencing the results. However, the potency of Plexaderm itself does not decrease as the tube is used. We’d be happy to discuss ways to help you get the best results with continued use.
We also hear your concerns about messaging frequency and pricing. You can adjust your communication preferences at any time, and we’ll gladly help you with that. We’re always working on providing better deals, so be sure to keep an eye out for upcoming promotions! If you’d like personalized assistance, please don’t hesitate to reach out to our customer experience team at 1-800-681-0366. We’re here to help!
Tennis, My face, and Plexaderm make me Happy!
I've been using Plexaderm for quite a while now.
Working in Tennis at a very well know private tennis club, knowing that the sport and sun make things difficult, Plexaderm has kept me and friends of mine,
very content.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you so much for your kind words and continued support! We’re thrilled to hear that Plexaderm has been working well for you, especially in such a sun intensive and active environment like tennis. It’s great to know it’s keeping both you and your friends feeling content. We truly appreciate you being part of the Plexaderm community!
You rejected my credit card which I…
You rejected my credit card which I have used on your website many times with no problem' I became digusted and left your website with no purchase.
26 September 2025
Unprompted review
Reply from Plexaderm®
We’re very sorry to hear about your recent experience and truly appreciate you bringing this to our attention. We understand how frustrating it must be to have a trusted payment method declined unexpectedly.
Please know that credit card rejections can sometimes occur due to automatic security checks or updates in payment processing systems, even if the card has worked before. We’d love the opportunity to look into this further and help resolve the issue.
If you’re open to it, please reach out to our customer experience team directly at 1-800-681-0366, and we’ll do everything we can to assist you. We value your business and hope to welcome you back in the future.
The product is great but with the new…
The product is great but with the new tariffs it is getting too expensive.It cost me an extra 42.00 Canadian.
29 September 2025
Unprompted review
Reply from Plexaderm®
Thank you for your feedback. We’re so glad to hear you love the Plexaderm. We completely understand your concerns about the increased costs due to tariffs, and we know how frustrating unexpected fees can be. While some factors like international duties are beyond our control, we’re always looking for ways to provide value and keep our products accessible. We truly appreciate your continued support and hope to serve you again in the future.
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