Playboardgames Reviews 

919
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

PBG stock a diverse selection of board games, one of which I was unable to find for sale anywhere else. Although there was a slight hiccup on the initial order (I was sent the wrong game by mistake),... See more

Rated 5 out of 5 stars

Update: Great response from Daren on this which was very much appreciated. Very happy that this was promptly resolved so I've updated my rating. I pre ordered a game some time ago which, it later... See more

Company replied

Rated 5 out of 5 stars

Excellent selection of pre-loved games. Items were exactly as described in the condition section, and were in great condition generally. Items shipped quickly and packaged extremely well - could not h... See more

Rated 5 out of 5 stars

All communication with the guys at play board games was fantastic (Specifically Daren) . I had a small issue of my item not having a tracking number, but they sorted that out swiftly. The item price... See more

Company details

  1. Game Store

Information provided by various external sources

UK Board games sales, free delivery, Great prices, Fast Delivery, Buy Board Games


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

919 reviews

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4.5

All reviews

(919)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service. So friendly. So helpful. Been shopping with them a few years now, and will always check them out when Im considering buying a new game.

9 August 2022
Rated 5 out of 5 stars

Aeon's End: Outcasts

Aeon's End: Outcasts was an excellent price and arrived very quickly and in perfect condition. Playboardgames got in touch before my order shipped to let me know one item was out of stock and would follow shortly - it arrived two days later. I also got updates on the shipping - couldn't ask for more. Excellent service.

10 July 2022
Rated 5 out of 5 stars

Aeon's End Buried Secrets

Playboardgames got in touch to let me know that my order would need to be split because one item wasn't availble; it arrived two days after the other items, in excellent condition. Excellent comms throughout, excellent packing. Will definitely be buying from them again.

10 July 2022
Unprompted review
Rated 1 out of 5 stars

Damaged game but emails ignored

The game was brand new but contained damaged components. Instead of us sending the game back for a refund Daren said that he would send replacement components in January. When chased a couple of months later he said there was a delay but each time I’ve emailed since it’s been completely ignored, even when I told him that I’ve given up and would like a refund. 6 months later (it was bought as a Christmas present) we’ve now got a £50+ game, unplayed because we’ve been waiting, already damaged and worth less then we paid. Terrible service and would never recommend or use again.

3 July 2022
Unprompted review
Playboardgames logo

Reply from Playboardgames

Hi Lauren
We have replied to recent mails and apologies if these have not been received
The contents of the game are unfortunately out of our control. We have requested the parts be sent out to you as soon as the game is back on print.
We fully appreciate your frustration with the delay and are trying to resolve and supply the damaged parts with the distributors
We will hopefully have some news on this shortly but you are obviously welcome to use the game in the meantime



Play Board Games

Rated 5 out of 5 stars

Hassle-free ordering and delivery.

Found the seller through a game search on boardgame prices.com. Great price for the game when the discount code was applied. Ordering was easy and communication prompt (when order placed and when item shipped) and the item was well packaged. First rate service.

2 July 2022
Rated 5 out of 5 stars

Super first time experience - pleased

All communication with the guys at play board games was fantastic (Specifically Daren) . I had a small issue of my item not having a tracking number, but they sorted that out swiftly. The item price was hard to beat and they delivered quickly. Only downside was a bit of minor damage to the games outer box (no damage to anything inside)
due to transit- but then that is the risk of purchasing online. Very well packaged otherwise so nothing playboardgames could have done more. Very impressed and will be buying from them again!

29 June 2022
Unprompted review

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