SCAM
either trading illegally whilst insolvent and still accepting payments, or a scam.
Phone number and email addresses are dead ends.
Had to arrange a chargeback through my card issuer.
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either trading illegally whilst insolvent and still accepting payments, or a scam.
Phone number and email addresses are dead ends.
Had to arrange a chargeback through my card issuer.
I bought an item from the company before 2pm for next delivery, my problems began, after I ordered the item, tried to get confirmation for next delivery without success.
After more enquiries the screen shows up without suitable warning.
The item is not what I ordered, no fitting or user instructions.
Tried contacting them on the phone, no answer.
Sent a number of emails, no response.
Now the next course of action is to sue them in court, or they can refund me plus compensation for the inconvenience.
I wish had gone to another more reliable company as I had originally planed.
I don't recommend Platinum Home Cinema, all they care about is taking customers money and they don't care about providing good customer service when things go wrong.
See you in court Platinum!!
Don't bother, tried to order but would not accept my address on the website upon my ordering, tried to contact them but they don't respond to emails or answer the phone. Tried numerous times.
Had to go elsewhere.
i cannot express the absolute top class service i received from platinumhomecinema, next day delivery,the product arrived in perfect condition and the quality is absolutely amazing.
highly recommend this company.
thanks
mark worthington
Ordered motorised screen from here got delivered not working faulty, I got no help or advice or anything so I'm stuck with a broken screen that stinks and don't work, AVOID these crooks.
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