Plastor Limited Reviews 

99
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, finding them strong and well-made. The service receives frequent commendation for its helpful, friendly, and efficient staff, ensuring a positive interaction. Many people appreciate the competitive pricing and excellent value offered. Deliveries are often described as quick, accurate, and well-communicated, with customers kept informed throughout the process. However, some customers also noted issues with items arriving damaged during transit. A few people mentioned concerns regarding high delivery costs or the need to confirm charges after placing an order.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick and efficient... See more

Product

Customers had positive experiences with products, frequently praising their quality, durability, and value... See more

Quality

Users describe positive interactions with quality, consistently praising products as well-made, strong, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful and friendly staff.... See more

Price

Customers consistently note positive experiences with price, finding products at good and reasonable prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with the service. It will be much better if, after delivery, they automatically send the VAT invoice, instead of us having to ask for it to be sent,

Rated 4 out of 5 stars

Good variety of goods to chose from. Price is competitive and the quality of the goods is very good. Kept up to date with delivery dates.


Company details

  1. Plastic Products Supplier

Written by the company

Plastor is one of the UK's leading suppliers of heavy duty plastic containers, boxes, crates and storage equipment. As well as great products and prices, Plastor provides valuable advice to large and small companies across all industry sectors. Need your plastic storage boxes, crates and containers fast? Don't worry, Plastor holds large stocks of popular products ready for immediate dispatch.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

99 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(99)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Selection of Storage Containers

The Plastor website has an excellent range of storage containers for supply at very reasonable prices.
Their customer service is excellent and very helpful.
The only downside is that until you have completed and submitted your order, then the company will come back to you to provide delivery charges, and complete the order, and take payment.
The delivery is usually within a couple of days and products are nicely wrapped and boxed to avoid carriage damage.

28 November 2025
Unprompted review
Rated 3 out of 5 stars

Let down by courier

Courier delivered (left at the end of someones drive) to wrong address 1/2 away from our property. One crate was later noticed damaged.

Great crates but let down by their courier, especially when it's a premium (£30) delivery service.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

The boxes are fantastically strong with…

The boxes are fantastically strong with strong handles. You could load the boxes with bricks and struggle to carry them and they still won't break. They are also stackable. Customer service and delivery times were also excellent. Top company to do business with.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Needed to delay shipment a few weeks until a specific date and this was handled without a problem. Crates arrived as scheduled and were deliverd right to the door. While a couple crates were damaged during shipment - a refund was issued straight away. Everyone's been super helpful!

19 August 2025
Unprompted review
Rated 4 out of 5 stars

Good quality crates very competitive…

Good quality crates very competitive price and friendly helpful service. Only prob is you can’t order directly online they send you an email about delivery options first.

30 July 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. We also understand how frustrating it can be for some customers who can't order directly online. As we are about bulk buying it can become difficult for the website to fairly figure out the carriage... we do see a future where ordering directly online will happen, it's just not here today :-)

Rated 5 out of 5 stars

I have been using Plastor products for…

I have been using Plastor products for years and they just don't wear out! Their service and delivery is efficient and fast. Can't fault them!

29 July 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service and we really look forward to hearing from you again. :-)

Rated 5 out of 5 stars

Excellent quality products

Excellent quality products, fast dispatch and exceptional customer service!

8 August 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Great product

Great product. Great communication so I know when to expect the delivery. Strong lidded crates. Superb service

17 July 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. Sometimes I even require our goods to be shipped to my house and I really do like the shipping communication too :-)

Rated 4 out of 5 stars

An excellent product

An excellent product: very large plastic boxes are hard to find. This one is ideal for storing our specialised and somewhat fragile equipment. Delivery was prompt.

18 July 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Reliable, consistent, strong Containers

I've been doing business with this company for years and have purchased over 20 crates/containers from them — and not once have I been disappointed. Their products are top quality, and their service is consistently reliable.

My first batch of 15 crates, bought in 2021, are still going strong despite being knocked around in the van and used heavily on a regular basis. That durability is exactly why I returned to purchase more.

As my business continues to grow, I fully intend to stick with the same batch again. I highly recommend them to anyone looking for dependable, long-lasting crates and a company that truly delivers.

1 June 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review and for your continued custom, it is very much appreciated. We are very pleased to hear you are happy with our products and service and we really look forward to hearing from you again. :-)

Rated 5 out of 5 stars

Good Company!

Very quick once the ordering process is completed. Product is robust and good quality

18 June 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 5 out of 5 stars

Ordered 10 purple stacking crates for…

Ordered 10 purple stacking crates for our Scout Group. Used them this weekend and everyone made positive comments on our new crates.
Order Process was very easy, good selection to choose from. Delivery arrived on date advised.

6 June 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our purple crates (they do look great in purple) and service. :-)

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product well presented, all good.

19 June 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you very much for taking the time to give us a review, it is very much appreciated. We are very pleased to hear you are happy with our products and service. :-)

Rated 2 out of 5 stars

The product great, delivery arrangements not

The product is great however phoned to organise a specific day for delivery, and then when I got the FHL confirmation is for the wrong day. Called again and was told they would change it, but nothing was done so had a missed delivery with DHL and had to rearrange with DHL myself.

4 June 2025
Unprompted review
Plastor Limited logo

Reply from Plastor Limited

Thank you for your feedback and for your kind words about the product.

We sincerely apologise for the delivery issues you experienced. Your order, placed on 27th May with a requested delivery for the 4th, was held ready for dispatch on the 3rd but unfortunately was missed and shipped a day later. We completely understand how frustrating this must have been.

After discussing the situation with you, we were pleased to rearrange delivery for the Saturday, when the order was delivered at 12:19.

Please be assured that we have taken your comments on board and are reviewing our dispatch procedures to prevent similar issues in the future.

Thank you for your patience and understanding. If you have any further concerns, please do not hesitate to contact us directly.

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