PlanIT Co., Ltd. Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

AI-based trip planner app which can personalize a trip itinerary in a minute, and get it booked in a click.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Couldn’t have wanted more

From the moment I contacted Nit at PlanIT Trip Planner, I felt completely confident in her expertise. Her professionalism, attention to detail, and deep knowledge of Thailand ensured our itinerary, accommodation, transfers, and tours were as seamless and enjoyable as possible. Every recommendation she made- from hotels to excursions was spot on, and the service providers she arranged met or exceeded our expectations.

As our trip was limited to the school holidays, I wanted to make the most of our time. I explained to Nit that I was flying out of Phuket but preferred to stay in Railay, and she found the perfect way to make it work. Thanks to her planning, we had two nights in Railay, a fantastic personalised day trip to the Phi Phi Islands, and an easy ferry and transfer to a wonderful Phuket hotel she recommended. She even checked hotel prices to secure a better rate than I could find myself, saving us money on our stay at Sand Sea Resort in Railay.

Our private Phi Phi Islands tour was a real highlight. While we wanted to see Maya Bay and the lagoon, our main focus was snorkeling. Nit arranged a personalised trip with a driver, Best, who knew the islands so well that we managed to avoid the crowds and visit three stunning snorkeling spots. The experience was incredible, and I’m so glad we chose this over one of the larger group tours!

Nit’s quick response time and ability to tailor everything to our needs made the whole process stress-free. I wouldn’t hesitate to recommend PlanIT to anyone planning a trip to Thailand and will definitely be using Nit’s services again in the future!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We used Planit as our booking agency for a two-week holiday in New Zealand, and they exceeded every expectation. They professionally organised all our activities — many at discounted rates — and ensured the entire trip ran smoothly from start to finish.

Their communication was outstanding, with incredibly fast response times and a friendly, helpful approach. Thanks to their strong local knowledge, they recommended reputable companies for car hire, local tours, skydiving, white-water rafting, glacier hikes, and black-water caving. Every experience they booked for us was top-quality.

The weather on the West Coast can be unpredictable, and Planit stayed in constant contact to help us reschedule activities when needed. Their proactive updates and support meant we never had to worry about our plans falling apart.

We couldn’t have managed such a packed itinerary without their professional, focused, and genuinely caring service. Highly recommend Planit to anyone planning a New Zealand adventure.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend PlanIT

I booked several experiences in Thailand through PlanIT for my family, including transfers, a two night stay at Panvaree The Greenery in Khao Sok National Park, an elephant sanctuary visit and an ATV go-karting experience. From start to finish, their service was outstanding.

PlanIT was reasonably priced and highly professional. They ensured everything ran smoothly by emailing all the necessary details- including pickup times, vehicle registration numbers and what to expect the day before each trip or transfer. This gave us complete peace of mind.

A lovely extra touch was that they arranged a complimentary framed photo of us at the elephant sanctuary and even compiled videos of our trips there and at the ATV experience.

I highly recommend PlanIT to anyone looking for an stress-free, well-organised, and memorable experience in Thailand!

12 February 2025
Rated 5 out of 5 stars

Snorkeling Highlights in Koh Tao

I reserved a surprise for my boyfriend birthday in Koh Tao with Planit Trip and it was so amazing ! Nitsawan was really helpful during all the process and super flexible. The weather was not good during our visit so he offered to reschedule the activity so we enjoyed the most our experience. We went to snorkeling in 2 of the best spots and saw a turtle which was my boyfriend dream!!! Thanks to Nitsawan and all the staff who was super professional and friendly, this day was perfect however the circumstances. I chose the Luxury Longtrail Boat which was
decorated for the special occasion, the food provided was delicious and we also got pictures which are so nice ! We will always remember that day. Thank you to all the team, definitely will book something with you again if we come back to Koh Tao.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Thailand itinery planner & booking agency

This was our 3rd visit to Thailand, but our 1st to Krabi, an area we knew nothing about.
I came across PlanIT trip Planner on the Girls Love Travel FB page. From the second I made contact with Nit, I knew I was in safe hands. Her professionalism, attention to detail & huge knowledge base, ensured that every itinery choice we made was the best it could be. Her response time to each & every query was remarkable & every day of our itinery worked perfectly. Each of the service providers she recommended, met or exceeded our high expectations. I recommend PlanIT without reservation if you are planning a Thailand trip . I will most certainly be using Nit on my next trip out here.

24 December 2024
Unprompted review
Rated 5 out of 5 stars

2in1 Hong Island snorkelling and kayaking

We did the 2in1 Hong Island snorkelling and kayaking trip. It all ran very smoothly from the moment we was picked up, our guide Sila was great, very welcoming and made a fuss of my 11 year daughter which she loved.

There was two opportunities to snorkel, we spent two hours at Hong island which allowed time to snorkel, kayak and go up to the view point. Lunch was really good, a nice Thai lunch and fresh fruit and plenty of water was on offer all day.

I highly recommend this trip, it was the right length of time and never felt too busy. Our guide Siva really made the day though, he was so friendly and cheerful. The kayaking was the highlight, we got to paddle around hong island and my daughter managed to paddle her own kayak which she thought was brilliant.

22 December 2024
Unprompted review
Rated 5 out of 5 stars

Khao Yai national park

We went to Khao Yai national park. It was very convenient. The driver took us to where we were staying, from trail to trail, and to where we would eat. Thanks to him, we were able to cover a lot. He was also punctual in picking us from the hotel. They mentioned opportunities about the national park that we didn't know about, warned us about things we needed to prepare for (i.e. leech socks) and were very responsive to any questions we had.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy to plan the trip as there are…

Easy to plan the trip as there are briefings about the choices we select. There is a map view option so that we can have an idea where we are going. Not only the tourist destination but also other places such as food and hotels are also included.

18 March 2022
Unprompted review

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