Old Pix IE Reviews 

223
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I bought a grafic card on 20th of February this year.Three days later they told me that they don't have it on stock and asking me my account details to send me the money.For two months I tried to get... See more

Rated 1 out of 5 stars

Order placed 10 days ago but nothing arrived so far. I've been contacting customer service several times but so far my case hasn't been resolved, I can't cancel my order or get refund for my LCD 3D TV... See more

Rated 1 out of 5 stars

Ordered phone from Albay Tech, 3rd party pixmania company Sep 2016. Never received phone. Got a tracking number for dpd, who never received a parcel from Albay Tech. Unable to contact them, phone numb... See more

Rated 5 out of 5 stars

I'm buying items here regullary and never had any issues. Excellent customer support. Posintg cost are little high for single item. Quick delivery, excelent packing, quick cash return for cancelled or... See more

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1.6

Bad

TrustScore 1.5 out of 5

223 reviews

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1.6

All reviews

(223)

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Rated 3 out of 5 stars

Cheap price, efficient delivery, but call centre mess

Ordered an electrical item on the site, order went through fine, but then I received an email claiming I had to phone up and answer some security questions because I was paying by credit card.

I did so, answered what was asked, was then told that my order would be canceled and I would have to order again and pay by bank transfer because of a "Security Issue". When I asked what the issue was exactly I was transfered to another operator and when I explained things to him he answered with "No, the order has gone through now, it's being processed and will be shipped out today",

Either end of the transaction was fine, but the security faff in the middle was entirely unnecessary and felt very amateur.

5 July 2013
Unprompted review
Rated 5 out of 5 stars

Always a good experience

Have ordered many things from Pixmania over the years and it has always been the best price and fast delivery. I always check their website when buying electronics. Last order was an LG soundbar and it was EUR20 cheaper than everywhere else I checked

14 June 2013
Unprompted review
Rated 5 out of 5 stars

Great service and swift delivery.

I had never heard of Pixmania before and was worried that it wasn't a legit place to buy a TV, but because Amazon wouldn't ship the TV I wanted to buy to Ireland, I decided to give Pixmania a try.

I'm very pleased with my purchase. The TV arrived within the estimated delivery time and was in perfect condition. I was able to use a discount code during the online payment process, so I ended up paying less for the TV than I would have at most other places.

I would definitely buy at Pixmania again.

8 June 2013
Unprompted review
Rated 1 out of 5 stars

Never AGAIN !!!

Order placed 10 days ago but nothing arrived so far. I've been contacting customer service several times but so far my case hasn't been resolved, I can't cancel my order or get refund for my LCD 3D TV. I turned red when lady from customer service asked me to sign Sworn Statement that I hadn't received my item. PIXMANIA GIVE ME MY MONEY BACK !!!!

2 June 2013
Unprompted review
Rated 1 out of 5 stars

Poor customer service when things go wrong

I ordered a set of speakers and they didn't arrive. These things happen with postal services and I don't blame Pixamania for this. What I did find, however was a poor uncaring customer service department. I've asked for a refund, but really, based on the experiences I've had thus far, I'm not holding out much hope.

28 May 2013
Unprompted review
Rated 5 out of 5 stars

Great service,,even better price,,very happy with product

Hi bought a Blaupunkt TV from pixmania site,,delivered on time ,well packed,,Adopter wasn't supplied as stated with purchase but when I e-mailed customer services it was delivered few days later sent 2 for inconvenience,,all in all very happy with TV and with service,,will use them again ,,I had read some bad reviews about them ,,but in my experience I have trust in their site and their service,,keep up great products and price,,Thanks Jim

28 May 2013
Unprompted review
Rated 2 out of 5 stars

Order placed but not received even after 2 weeks

The website is designed in a very user-friendly way. You can easily find a product you are looking for & place the order. The discribtions are very helpful to decide on the purchase. One issue is the contact with customer service.I qeried about the item I have bought which has not been delivered yet and received no response till today. the major issue, however, is the fact that my itme has not been delivered yet ... All in all, I'm not happy about the service I have received.

17 May 2013
Unprompted review
Rated 2 out of 5 stars

Service varies

First time I ordered I was very pleased, as the item was delivered on time and I had no complaints whatsoever, but on my current order I'm still waiting for my order, and the customer service tells me they opened an investigation...why is there no way of contacting the carrier on a faster notice and find out the issue in a matter of hours rather than weeks?

15 May 2013
Unprompted review
Rated 2 out of 5 stars

annoyed!

I can't really give a review of the product in itself as I still haven't received it. I know it's not pixmania's fault but seriously think about changing carrier. some unknown number tried and call me on Tuesday at 11am so of course I was at work and couldn't answer and I guess it was them but as they didn't leave a message or sent me any text I'm not too sure. my biggest regret is the total lack of communication, you cannot even contact the carrier straight away u need to call pixmania's customer service which is not even open on the weekend... not the best first experience!

11 May 2013
Unprompted review

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