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PirkEU Reviews 

264
•
TrustScore 4.5 out of 5

4.7

Transportation Service
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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the dependable nature of the services provided. Customers frequently praise the fast and reliable delivery service, noting that packages from various European countries arrive safely, efficiently, and always on time. Consumers also appreciate the extremely easy-to-use platform, which ensures a smooth overall user experience when shopping abroad. Some reviewers were not happy with unexpected service charges and hidden administrative fees that significantly increased their final expenses. People mentioned that additional costs, such as unexpected size surcharges, extra taxes, and high return fees, can make shipping much more expensive than initially anticipated.

What people talk about most

Service

Clients share positive opinions on service, noting long-term satisfaction and reliable experiences over... See more

Delivery service

People report positive experiences with delivery_service, noting that parcels arrive quickly and safely from... See more

Price

Customers had ambiguous experiences with price. Reviewers frequently reported frustration regarding... See more

User experience

Reviewers highlight satisfaction with the user experience, describing the platform as very useful and... See more

Product

Consumers find product purchases to be a satisfying and reliable experience over many years of use. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very useful tool I use to get my purchases from entire Europe. Just one small wish: if they push more control over the final delivery stage local in Lithuania, it would be great.

Company replied

Rated 5 out of 5 stars

I used this service maybe 4 times, always without any problems. They taking good care of deliveries, not as other delivery companies. Shipping is quick, easy to use, good communicate and good value pr... See more

Rated 5 out of 5 stars

Nowadays online you can't trust anyone, but I do trust PirkEU! I already purchased many times, and every single one they deliver on the promise - and package :)

Company replied

Rated 5 out of 5 stars

Many years I’ve used their services. Actually since the very beginning, never had any major complaints. The staff is always helpful.

Company replied

Company details

  1. Transportation Service

Written by the company

PirkEU Parcel Forwarding Platform – safe and easy to use, giving you the opportunity to order exclusive good but also significant savings. We will deliver your purchases from Germany, Poland, Spain, UK, France, Italy, Latvia, the Netherlands, the Czech Republic and Portugal online stores to the address you specified by you or to the pick-up point of your choice. Do you want us to purchase the products for you? Use our additional purchase service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

264 reviews

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4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(264)

170 reviews in the last 12 months

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Rated 1 out of 5 stars

Unreasonable fees — more expensive than the product itself

Are you serious with these service charges? I really wish I had read the pricing earlier, because I honestly didn’t expect pricing to be this unreasonable.

The product itself costs €21, yet your total additional fees come to €26, more than the product. This includes a €9 “shipment administration fee” and another €8 in unspecified “additional charges.” What exactly are these additional charges? It feels completely unjustified.

Sure, I’ll pay it this one time and it won’t ruin me, but I will definitely not be using your service again.

30 March 2026
Unprompted review
PirkEU logo

Reply from PirkEU

Hello,

Thank you for your feedback. We’re sorry if there was any confusion regarding additional fees.

We aim for maximum transparency, so we’ve highlighted fees for third-country shipments in red right above our pricing table at pirkeu.lt. This information is also included in our shipping calculator and the 'Additional Services' section to help clients plan costs in advance.

We always recommend checking these details before shipping from non-EU countries.

Rated 5 out of 5 stars

All good

All good. Perfect web which helps to get items from other countries

20 March 2026
Unprompted review
PirkEU logo

Reply from PirkEU

Hi!

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Fast delivery, great service

I use PirkEU delivery company very often. Great service, fast delivery, great communication. I can recommend this company.

13 March 2026
Unprompted review
PirkEU logo

Reply from PirkEU

Sveiki!

Dėkojame, kad renkatės Pirkeu.lt!

Rated 5 out of 5 stars

reliable

Used the service for many years now - still work as a clock!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Valuable service

I used this service maybe 4 times, always without any problems. They taking good care of deliveries, not as other delivery companies. Shipping is quick, easy to use, good communicate and good value prices.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m very satisfied with the service

I’m very satisfied with the service. The staff are helpful, friendly, and always willing to assist, which makes me trust them completely. ID: 311212

8 January 2026
Unprompted review
PirkEU logo

Reply from PirkEU

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Used it several times

Used it several times, very trustworthty, fast, the website is easy to use with clear instructions!

18 November 2025
Unprompted review
PirkEU logo

Reply from PirkEU

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Reliable service

Using Pirkeu service quite often and all the time I am satisfied with the quality of service and easiness of the system. While coming to take your orders you always meet polite and friendly people here. ID 594836

18 December 2025
Unprompted review
PirkEU logo

Reply from PirkEU

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Fast

Fast, easy to use and very reliable.

12 December 2025
Unprompted review
PirkEU logo

Reply from PirkEU

Hello,

Thank you for choosing Pirkeu.lt!

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