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Pinney Talfourd LLP Reviews 

427
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for their exceptional professionalism, helpful attitude, and clear communication throughout various property transactions and legal matters. People note that staff members are always approachable, quick to respond to queries, and capable of making complex legal processes feel reassuringly smooth and manageable. However, some customers also noted occasional delays, with a few pointing out that communication could be slow or that transactions took longer than expected. Reviewers mentioned that these brief setbacks, administrative hold-ups, or complex legal hurdles occasionally made the overall experience slightly more frustrating for them.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professional, efficient, and approachable... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and helpful support throughout... See more

Customer service

People report positive experiences with customer service, consistently praising the prompt, professional, and... See more

Response time

Customers consistently note positive experiences with response_time, praising the prompt and efficient... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience, noting that the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We decided to engage with our local solicitors Pinney Talfourd so that we could communicate easily if needed. The team at Pinney, especially Victoria and Linda where always on hand to help which was a... See more

Company replied

Rated 5 out of 5 stars

We used Pinney Talfourd as conveyancers for the sale of our late mother’s property. From the friendly receptionist to Rebecca March who was fantastic in every aspect of the sale from prompt replies... See more

Company replied

Rated 5 out of 5 stars

Ms. Surjit Verdi (solicitor in family law) helped me sort out complex financial matters and secure the appropriate orders. They also stepped in at a crucial time when I needed urgent support to get ev... See more

Company replied

Rated 5 out of 5 stars

Finally exchanged contracts today after many emails back and forth to other solicitors and agents for the property I'm purchasing. It's been a long few months but Kerry Curtis and the team assisted we... See more

Company replied


Company details

  1. Law Firm
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Legal Services
  6. Real Estate Attorney

Written by the company

At Pinney Talfourd, we do more than provide legal services - we build lasting partnerships built upon trust, integrity, and genuine care. Whether you’re an individual facing life’s pivotal moments, a family navigating change, or a business seeking professional legal expertise, we stand beside you providing expert guidance and unwavering support. Our commitment is simple: to be your trusted legal partner through life and business. We earn your loyalty every day by listening carefully, communicating clearly and delivering on our promises. It’s not about one-off transactions - it’s about being here for you today, tomorrow and for years to come. Our expertise covers: Personal Law * Civil Disputes * Clinical Negligence * Contentious Probate * Court of Protection * Employment for Individuals * Family * Lasting Powers of Attorney * Personal Injury * Probate * Residential Property * Residential Property Disputes * Trusts * Wealth Management Services * Wills & Estate Planning Business Law * Commercial Disputes * Commercial Property * Commercial Property Disputes * Company & Commercial * Employment for Business

Written by the company

CLIENT FOR LIFE
Our success as a law firm is based on developing an understanding of our clients and building depth, continuity and upfront honesty in our relationships with them. Whatever their situation, whatever their needs, we are committed to providing clear, practical, responsive and effective legal advice and achieving the very best results. We are proud to boast one of the most widely skilled and experienced teams of local lawyers in the UK and our clients can attest to that.

Contact info

4.8

Excellent

TrustScore 5 out of 5

427 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(427)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely reliable

Extremely reliable, always contactable when needed. Very professional. Nothing is too much trouble. Act in a very timely fashion. Have used Pinney Talfourd three times with confidence.

18 July 2025
Pinney Talfourd LLP logo

Reply from Pinney Talfourd LLP

Thank you for your kind words and continued trust in our team. We’re so pleased to have supported you across multiple matters and look forward to assisting you again in future.

Best Regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

I feel very confident in asking Pinney…

I feel very confident in asking Pinney Talfourd to deal with my own, and other family members’ business efficiently and in good time .

4 July 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words and continued trust in Pinney Talfourd. We're delighted to hear that you feel confident in our service, and it’s a privilege to assist both you and your family.

If there’s anything further we can help with, please don’t hesitate to get in touch.

Best Regards,

Pinney Talfourd team.

Rated 5 out of 5 stars

House sale…

Linda Chew was fantastic from start to finish. Family members have instructed her in the past so I knew she would deal with the sale of my late mother's property in a professional and conscientious manner. She has a wonderful team working with her. I will be recommending her to everyone from now on.

30 June 2025
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave such a lovely review. We’re delighted Linda was able to assist you again and we’re very grateful for your recommendation.

Best Regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Very professional services…

Always kept my up dated and replied to any questions l had

30 June 2025
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Reply from Pinney Talfourd LLP

We really appreciate your kind words and are glad our team could keep you updated every step of the way.

Best Regards,

Pinney Talfourd team

Rated 5 out of 5 stars

Remyhs and Louise have been very…

Remyhs and Louise have been very supportive through out my case . They have gone above and beyond lm very grateful.

26 June 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words.

we’re so glad Remyhs and Louise could support you throughout. Your feedback is greatly appreciated.

Best Regards,

The Pinney Talfourd team

Rated 5 out of 5 stars

House Sale

I used Pinney Talfourd for the sale of a property my father and I owned in East London, every step of the way, Kerry Curtis and her team were very professional, updating me on a regular basis, chasing the buyers solicitors, not letting them rest. I do believe it would have been another few months to completion if it hadn't been for the persistence of the team.
I would highly recommend Kerry and the Pinney Talfourd team for all conveyancing needs.
Kind Regards
Mick S

20 December 2024
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you for taking the time to leave such a positive review.

We're so pleased to hear that Kerry Curtis and her team made the sale of your property as smooth and efficient as possible. Your recommendation means a great deal to us and we’ll be sure to share your kind words with Kerry and the team.

Best wishes,

The Pinney Talfourd Team

Rated 5 out of 5 stars

We used Pinney Talfourd to sell a…parcel of land

We used Pinney Talfourd to sell a parcel of land, Associate Sara Madden was representing us and I cannot praise her enough. She responded promptly and efficiently and made sure the process was quick and straight forward. She answered all my questions with no bother and explained every step. I always felt reassured by her well experienced knowledge of the matter. By far the best experience I have had with solicitor’s. She also had assigned Assistant Jane on her behalf when not on duty who was also brilliant, so I was always kept in the know. Thank you again for your hard work and I won’t look anywhere else in the future.

16 June 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you so much for your kind review.

We're delighted to hear that your experience with Sara Madden and her assistant Jane was such a positive one. Selling land can be a complex process, so we're really pleased that Sara’s clear communication and expertise made it feel straightforward and reassuring for you.

Kind Regards,

Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent, Professional, and Stress-Free Service

Nicola Acklam and Kerry Ghela were professional, responsive, and very helpful throughout the entire process. They kept us informed at every stage, and our case was handled in a timely manner. The whole transaction was smooth and stress-free. We truly appreciated their support!

19 June 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely review.

We’re so pleased to hear that Nicola and Kerry provided a professional and stress-free experience, and that you felt supported throughout. Your kind words mean a great deal to the team.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Excellent service provided by the team…

Excellent service provided by the team .Prompt and clear advice provided at all times .

30 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words and for taking the time to leave a review.

We’re so pleased to hear you were happy with the service and advice provided by the team.

Best regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars
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Reply from Pinney Talfourd LLP

Thank you for your kind words!

We're so pleased to hear you found our service welcoming and helpful. We really appreciate you taking the time to leave a review.

Best wishes,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Highly Recommend

Pinney Talfourd provided me with exceptional professional advice in a clear & precise manner when I needed help & guidance during an extremely difficult & emotional time. Their professionalism was never compromised by their sympathetic & supportive approach.
Jade Mercer never tired of allowing me to use her as a sounding board when I was struggling with perspective. Jade always listened to my views, thoughts and fears, she provided her insight to enable me to refine my decision making and understanding.
I was a client of Jades for two years during which time her kindness & positive reinforcement contributed to my transformation from a very broken individual when we first met into a strong independent person able to move on emotionally & financially secure with my life.
I feel very grateful & consider myself very fortunate to have been a respected client of Pinney Talfourd & would highly recommend them.

14 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your review.

We’re delighted to hear that Jade Mercer and the team were able to support you during such a challenging time. It means a great deal to know our advice and approach made a positive difference in your journey.

Your recommendation is truly appreciated, and we wish you all the very best for the future.

Warm regards,

The Pinney Talfourd Team

Rated 5 out of 5 stars

Knowledgeable, Patient, Helpful - 10/10 Recommend!

They were very informative, helpful, and patient as they helped explained to me what to expect in regards to assets and what I deserve financially in my divorce. If I had the money I would take them on to represent me in court as I felt protected and safe in the conversation I had with them.

29 April 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We're really pleased to hear that you felt informed, supported, and safe during your time with us.

Understanding what to expect during a divorce can be overwhelming, and it's great to know we could provide clarity and reassurance.

Please don’t hesitate to reach out if we can assist further in the future.

The Pinney Talfourd Team

Rated 5 out of 5 stars

Made me feel completely at ease

Made me feel completely at ease. Extremely helpful, reassuring and tentative. Kim Mansfield at the Hornchurch branch showed a level of care and understanding to my situation that you don’t experience at any other soliciting company. I left Pinney Talfourd LLP with a feeling of intense weight being lifted from my shoulders. Will definitely use again in the future

14 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words. We're so pleased to hear that Kim Mansfield made you feel supported and at ease. It's always our goal to lift the weight off our clients' shoulders, and we're glad you had that experience with us.

We really appreciate your feedback and look forward to helping you again if needed.

Rated 5 out of 5 stars

Found Kim to be professional &…

Found Kim to be professional & empathetic in a sensitive situation & Lexi knowledgeable and precise in her field. Thoroughly recommend using.

16 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words.

We're so pleased to hear that Kim and Lexie provided professional, empathetic and knowledgeable support.

Your recommendation means a great deal to us.

Rated 5 out of 5 stars

From my 1st visit my appointment with…Lucy Willis

From my 1st visit my appointment with Lucy Willis was excellent
I explained what I needed to do
She was so helpful
I spoke to her on the phone several times also and again she was so helpful
She is and asset to your company
I would highiy recommend
Pinney Talfourd to people

16 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind words and for taking the time to leave a review. We’re so pleased to hear that you had such a positive experience with Lucy. Your recommendation means a great deal to us, and we’re glad we could support you throughout.

If we can help with anything further, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Excellent communication from the star

Excellent communication from the star, didn’t feel rushed.
Was listened too and received excellent honest advice

13 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your kind feedback. We're so pleased to hear you felt listened to and supported throughout your matter.

Clear communication and honest advice are central to how we work, and it's great to know this came across.

If we can help with anything else in future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Great Solicitors

We can’t fault the support we had from Alexandria and Sandra, they always took the time to explain things to us and seemed very proactive in getting things done. Thank you.

2 May 2025
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Reply from Pinney Talfourd LLP

Thank you for your lovely feedback.

We're so pleased to hear that Alexandria and Sandra provided you with clear guidance and proactive support throughout. They both take great pride in delivering a high standard of service, and your comments are truly appreciated.

We're grateful you chose us and wish you all the best.

Rated 5 out of 5 stars

Emma City is assett to Pinney Talfourd

Emma Hardie is an assett to Pinney Talfourd, gave us sound advise and was prompt with responding to questions and actioning matters, which is quite rare in the legal profession. Would highly recommend.

2 May 2025
Unprompted review
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Reply from Pinney Talfourd LLP

Thank you so much for your kind words and recommendation.

We’re delighted to hear that Emma Hardie and Emma City provided you with prompt, clear, and helpful advice throughout your matter. Your feedback means a great deal to us.

Please don’t hesitate to get in touch if we can assist you again in the future.

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