They said it was possible to deliver on time and day of the event they said it will not get there. They did give us a refund but It was to late to get a backup and it cost me a client. Very bed expe... See more
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See what reviewers are saying
Working with our Rep has been a great experience. Quick to resolve issues with product, shortages and shipping damages. Product has been lacking in quality here and there. Shirts arrived with oil l... See more
I ordered 4 items. 2 of which were fine, but the quality of the other 2 items was very poor. One top I ordered, a split neck tunic style with 3/4 sleeve has awful material (itchy, felt like a cheap ki... See more
Company replied
We purchased leather luggage tags with our logo embossed on one side. They arrived in perfect condition, well packed and on time. They are a quality product that we know our conference attendees wil... See more
Company details
Written by the company
Pinnacle Promotions is a promotional marketing agency with expertise in design, sourcing, and production of branded merchandise and corporate apparel. Since 1994, we have helped some of the world's most recognized brands and institutions Make the right impression™ by selecting quality promotional products that are flawlessly customized and delivered faster than ever thought possible. Please call 877.300.2007 for additional information.
Contact info
4855 Peachtree Industrial Blvd., Suite 235, 30092, Norcross, United States
- 877.300.2007
- info@Pinnaclepromotions.com
- www.pinnaclepromotions.com
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The ordering experience was easy
The ordering experience was easy. The order was shipped in a timely manner.
Laptop Bag Order
The process to order laptop bags with our company logo was easy and I appreciated the great customer service!
Small cups order
From the point of placing my order to the proof with Lindsey, to the quickness of the order, the cups we ordered were exactly what we were envisioning. Thank you for a great product!
Great to deal with
Great to deal with. Have been purchasing business apparel and promotional items from Pinnacle for many years and have always had a positive experience including prompt international delivery.
My experience with Pinnacle Promotions…
My experience with Pinnacle Promotions has always been exception. Kelaiah Wilson does not give anything less than excellent customer service!
The team at Pinnacle Promotions did an…
The team at Pinnacle Promotions did an excellent job!
The quality of the products were more…
The quality of the products were more than I expected. The time frame was extended out a bit but that is with everybody I've dealt with during Covid. They kept me up-to-date with what was happening with my order.
Denise and Taylor were just wonderful
Denise and Taylor were just wonderful! Tyler helped me with the products layout and selection and Denise helped me with billing and shipment that she made sure, the products arrived at our business store correctly! The products were very good for price and colors were descent ~ I’m so excited giving them to our customers for appreciation and I’ll order some more!! 🥰💗
NEOPRENE PERSONALIZED TECH TACOS
We really liked the tech tacos and our logo came out great! The only reason we are giving this item a 4 star review is that our "brand" is red and we thought the scarlet color was more red in color (the proof we received appeared more red also) than the actual color it came out ....more of a burnt orange! A bit disappointing but a fun item to pass out to our potential clients nonetheless. Thank you!
Bridget Hawks was so easy to work with…
Bridget Hawks was so easy to work with and our promo products turned out amazing.
On the product
On the product, the logo looks fantastic! Additionally, the quality is outstanding, as is the customer service.
Satisfied!
Good quality items, fast production time. The imprint looks great. Very satisfied.
my order was delivered complete and…
my order was delivered complete and well packaged within two days using regular ground option.
Great product!
I recently purchased a zip-up hoodie and I absolutely love it! It’s good quality material, super soft on the inside and extremely comfortable. I ordered a large and would say the size runs true. I definitely recommend and will be purchasing future products!
They know what I want before I do lol
They know what I want before I do lol. Always helpful. Fast fabrication and shipping. Excellent customer service. Wish there was more then 5 Stars. They would get it! 10/10
Quality Product, Great Service, Fast Delivery
Everything from ordering, to design, to deliver...was amazing! Will 10/10 order from here again!
Thank you, Pinnacle!
Thank you, Pinnacle, for your timely work on a quality product. I especially appreciate your patience and helpful guidance as we made some changes in our usual order. The product turned out great!
Professional
Professional, easy to communicate with and great service. Thanks for taking care of me!
Customer Service is great but Product Offerings are Unreliable
Jordan is always extremely responsive and helpful with our orders. She is timely and a wonderful partner.
My review is 4 stars due to availability. I think it would be helpful if you did not include products on your website that you do not or will not have in stock because it leads to customer disappointment. Or if you do not have them in stock, have some suggestions with it along with listing that it is in limited supply, so I can prepare myself and my team that there may be change.
Jordan kindly recommended some similar options, but ultimately when we received our items, it was not what we had initially expected with the substituted item (to no fault of Jordan). Though we can most certainly empathize with supply chain issues, I think you may be able to handle these better with the way you advertise your product offerings on your website.
Overall, your products are high quality and service is reliable. The customer service experience is always great.
Due to supply chain issues with another…
Due to supply chain issues with another company I had to look else where for some items they weren't able to provide. I found you guys and love that you are local-ish! Also Curtis who helped me with my items is great, super fast and responsive.
Thank you.
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