pinkhoney.co.uk Reviews 

174
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the wonderful packaging and the lovely, high-quality makeup products that arrive looking very cute. Consumers also highlight the amazing formulas, affordable prices, and quick customer service that happily helps with queries. Some reviewers were not happy with missing items, damaged packaging, or unexpected skin reactions from applying certain items. People also noted frustrating issues with incorrect shade colors received, poor texture, and a complete lack of proper product longevity. Additionally, shoppers mentioned ongoing difficulties when trying to resolve problems or obtaining support from the dedicated customer support team.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many customers praising the lovely shades,... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised the natural shades, lovely... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction and plan to... See more

Customer service

Clients share ambiguous opinions on customer service, with many consumers praising the quick advice and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly such good brow gel! Lovely packaging too. Not often I leave reviews but I will deffo shop again :) so affordable compared to the usual high end brands I buy… and better! Constructive crit... See more

Company replied

Rated 5 out of 5 stars

Very happy with delivery time and my order. I ordered lip liner, lipstick, lip glaze and cream blush. It was sent quickly and arrived 2 days later. Beautifully packaged products, so cute! And the ma... See more

Company replied

Rated 5 out of 5 stars

I had a small issue that I raised with the company and they sorted it out immediately The lipstick was lovely and kept lips reallyoisturised and natural colour. Amazing customer service and that's... See more

Rated 5 out of 5 stars

Always loved pink honey products! Been using them for years! Always amazing formulas and always better than I expected! Their customer service is amazing also. 10/10.


Company details


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3.5

Average

TrustScore 3.5 out of 5

174 reviews

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Asks customers to review

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Replied to 71% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(174)

36 reviews in the last 12 months

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Rated 2 out of 5 stars

At first I really liked it but after a…

At first I really liked it but after a few days I started noticing a lot of sensitivity on my brows and realised I was actually experiencing chemical burns! I do have sensitive skin but usually most things are totally fine. Would not recommend if your skin is even slightly sensitive! Gutted though as I love the product otherwise…

12 August 2023
Unprompted review
Rated 1 out of 5 stars

Both my eyebrows had a reaction this is…

Both my eyebrows had a reaction this is not safe for skin! I have burns on my brows from this and I can use anything no sensitive skin around here so it’s 100% not suitable for human skin like?!

So unfortunately although it keeps brows looking laminated ALL day, people with skin avoid😂

6 August 2023
Unprompted review
Rated 2 out of 5 stars

brow glue allergy!

Not gone 1 star as the product does work - the best brow gel/glue I’ve used but unfortunately I had an allergic reaction to it! Used it about 3 times then found one brow was sore and now both brows are red, sore and skin flaking like mad. I don’t have sensitive skin at all. I can pretty much put anything on my face and it withstands it but it really doesn’t like this product. Looking at the reviews seems a lot of people are having this reaction…

10 July 2023
Unprompted review
Rated 4 out of 5 stars

Lovely product

Got the brow glue original. Gorgeous product- smells amazing. I'd have preferred some tracking info but not sure if that's because I checked out with apple pay. Will return for more items

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Best contour product I’ve used

Ordered 2 of the face frosting and it’s 100% the best cream contour I’ve used. Went back and ordered another 2. Only issue I’d they’re always out of stock. Other than that best contour product I’ve seen in a very long time.

13 March 2023
Unprompted review
Rated 1 out of 5 stars

Didn't recieve my order....

Never recieved my order. It had been nearly 3 weeks. Their tracking info never worked. Asked for a refund now.
How can a UK company take so long to respond / despatch?!
I wouldn't recommend unfortunately - I'm all for supporting small businesses but only if you're getting the products that you're paying for!

10 April 2023
Unprompted review
Rated 5 out of 5 stars

Bought the cola cubes brow gel from…

Bought the cola cubes brow gel from their small restock on TikTok! I ordered this late on Monday evening and had this delivered before 10am Wednesday morning!

Product is so good, smells devine, the product is the best brow product I have ever bought! I can’t wait to use this when I have a full face of makeup on! LOVE LOVE LOVE the brow gel!! 💗💗

13 February 2023
Unprompted review
Rated 2 out of 5 stars

Very disappointed

Very disappointed! The products are good however I ordered 3 weeks ago and have not received my product. I understand this may be due to the Royal Mail strikes but it was a good week and a half at least before they even bothered dispatching my product. Considering delivery costs are almost half the price of the actual product, this is very disappointing. I won’t be ordering again

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam Company!

Scam! Ordered following a YouTuber recommending one of their products. I ordered on the 2nd December and still haven’t received a confirmation email and haven’t received any physical products. I’ve emailed twice and had no response. Do not order from this company! Having to go through my bank to get my money back.

17 December 2022
Unprompted review
Rated 5 out of 5 stars

Pink honey are 🤌🏻

Pink honey are 🤌🏻

For every reason I adore this brand and to how kind they are to other brands and customers.
I have ordered a few times from pink honey with no issues what so ever and amazing products.

My favourite is the brow glue.

I found this brand via another company on TIKTOK a mystery box company and so pleased I did.

Will be a repeat buyer.

2 December 2022
Unprompted review
Rated 1 out of 5 stars

I've emailed twice

I've emailed twice. No reply at all too where my order is. Its been over 10days with no correspondence at all. Actually beginning to think if its a working company . Am hoping they see this and can finally tell me where my order is

21 November 2022
Unprompted review
Rated 1 out of 5 stars

No item received!!!!

Not received item , spoke with customer service, not helpful, not friendly asked for refund and no response. 15th November 22 still not received item

29 October 2022
Unprompted review
Rated 1 out of 5 stars

Ordered lashes and they separated from…

Ordered lashes and they separated from the band. I emailed pink honey to let them know (wasn’t complaining) to get a cheeky message back.

Months later I decided I would try a different style and they refunded me and won’t sell me anymore items? Not sure why as my email was polite and explained that I loved the lashes

I would save your money and not bother because when you receive a faulty item apparently it’s your own fault and not theirs 🤣

7 November 2022
Unprompted review
Rated 1 out of 5 stars

Burnt my eyebrows

Burnt my eyebrows, I don’t have allergies and have never had a face reaction to anything before. Eyebrows blistered and the skin around them scabbed

1 October 2022
Unprompted review

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