Pineconeresearch Reviews 

For those complaining about pinecone, they are good even though they removed PayPal. Please note, they bank transfer as low as £3. Once you receive your email, read it as it clearly states you need to log back in to get a code and link to a 3rd party wallet that takes your details for bank transfer. Not as quick as PayPal but you do get paid. Day or 2 max. Surveys are few and far between but with other surveys you have to do a lot of surveys to get to £3. Customer service have always got back to me. Definitely not a scam website! Been with them for years now.

They used to be a very good research company, paying out easily through PayPal. £3. Now it’s very awkward to receive what you are owed. Pressure to build up points and receive substandard gifts and bling instead of money. The research itself is fine, although very thin on the ground, but admin is awful since 2019/2020.

i haven't received the 3.00 in my bank account i checked it says the transfer is completed on the 30 of April and its now 11 may where is my money this is outrageous i am calling in the bank if its not to do with the bank then you guys are at fault either pay me or close the website because it sounds like a scam.

quick to send rewards after survey

is run by rogues and cowboys. shut my account down for no reason said i no longer fit their criteria and would not reinstate me. Avoid pinecone reasearch

They keep sending surveys and when completed they said it was a screener? it lasted 15minutes for no pay?The way to get the bank transfer is so difficult that I have not been able to action this and Pine Cone customer service have not helped they keep referring me to another third party??
the link that the third party sent doesn't work??

Pinecone used to be a good research company but recently it's gone downhill. Rewards are no longer paid into Paypal and money transferred into the Mastercard credit option expires after 4 months (as I learnt whenI wanted to use the virtual card last Christmas, 5 months after I'd received it!). I'm now trying to have my current rewards transferred directly to my bank account (although to date I've only received confirmation of one of the three redemptions I requested), but to redeem this one reward I was directed to another website (rewardsondemand) which firstly said it had a problem with creating a 'wallet' for me and then, when it had created a wallet, said that there was a problem with my redemption code or pin number and I must go to my Pinecone to access the information! Trying to access the Pinecone site I got an Error 503 - so I tried replying to a Pinecone e-mail and asking for help. The automatic reply told me to contact them via their website and provided a link, which sent me to Error 503 again!!
It's such a shame that a previously 5* company has deteriorated so badly.

After years of doing surveys for them I was never paid for the last one. I let them know about it and I still never received payment. So I decided to cash out what I had earned up to that point and be done with them. I went through the usual process to receive a check from them and it never came. When I let them know I did not receive what was owed me once again nothing was done. So I wasted time doing several surveys and never received anything at all for doing so!

I absolutely LOVE the way this company is doing product evaluation and testing. The surveys are basically the same every time so you know what to expect in terms of questions and time required to complete them. They pay the same every time, and instead of most sites where it's like $0.01 for taking a 45-minute survey, they give you $3 for usually less than 15 minutes of your time. Best of all-- You don't have to go through an hour of qualification questions just to get told you don't qualify or earn anything! The money adds up quickly and I've earned $100-200 each year from this. Probably one of the best side cash apps out there that doesn't violate your privacy or ask suspicious questions. I've even been sent several products to try out, which is super cool and fun, and can earn you more money sometimes. And it's fun to go to a store and be like, "I helped product test that thing!"
Yes, the website and app especially can be buggy, but I've never had any serious problems. They don't really have a limit on what you can cash out after the first time, so I usually just do it about every $15-24 just in case something does happen with their website. You can also buy things with points but I prefer the flexibility of currency. They don't have Paypal cash-out anymore, which is sad, especially since the other alternatives can take quite a while longer, but they have other good options too. I've used the virtual wallet, and while it does take extremely long to work, it does work. Karen Scott is usually pretty good about answering questions and helping with issues as well over email.
So yeah, more of a review of the company than the app, but if they just had better developers, this could easily be the best (and actually legit) side cash and product-testing app out there. Just so many good things to say about the company, despite its weaknesses in programming.

I have done surveys for Pinecone for a number of years now. They always pay up extremely promptly, and if I ever have a query it is dealt with promptly. The best survey site I have ever dealt with and highly recommend

This company has really gone downhill lately, from being one of the best online survey sites, to one of the worst.
Surveys are no longer guaranteed and since PayPal payment option got withdrawn and replaced with a third party cash transfer site, getting your money is an impossible task. Once submitted, cash out payments don’t get processed. This means your points get deducted and the payment never sent.
In other words, you are dealing with crooks and thieves.

If I could I would put zero score!!! I was member for few years, was saving all my vouchers(money).
I did forget that I had this membership as I didn’t get any surveys for some time. I try to log in to check my account, but couldn’t use my log in details. So I contacted Karen and was told that my account has been deactivated and she can’t do anything about this. I had just under £200.00 of my time. Never got an email about my account being removed or anything to get my money transferred out of it!!! Avoid... avoid... avoid. Scammer and money stealer

have been with this company and Karen Scott-who runs this company for about 4 years now. I recently received a message stating that I had not participated in one survey and she had removed me from their services. One of the reasons the reasons given is that I had missed a survey!! Also I've never cashed out anything in the past several years whatsoever. I emailed scott and told her this. Scott refuses to return any emails! I was robbed of almost four years and hundreds of survey taking and probably $500 worth of my time. Karen scott is absolutely a fraud and so is her company. I will also be reporting her to the business bureau and everywhere else I can think of on social media sites! I hope others do the same!!

Stay away!!! They ban you for no reason and if you do join, make sure you cashout your points right away , you might login in one day and get a account deactivated message.

I used to love Pinecone but the last several surveys I’ve done it lets me get all the way to the end (19 minutes into the 20 minute survey) just to give me a fatal error message. When I email them, “Karen” pretty much tells me too bad! Really!!! Lots of wasted time. So disappointed they have so many so-called “glitches” too bad these “glitches” don’t occur at the beginning of the survey instead of at the very end after imputing very thoughtful opinions. I’m about to call it quits with them.

I have had nothing but problems since Pinecone changed the PayPal or check rewards. They no longer notify you if you have points. I did one Bank Transfer which took forever to get it set up, e mails back and forth then it worked, but only 1/3 of the points were redeemed. E mailed Pinecone and was told I needed a link for each individual one. More e mails back and forth. Today I get an e mail to tell me what to do. I log in and it shows no money. I now have had to send in a ticket yet again which I will wait for days to get a response and email Pinecone. While there I saw more points so transferred them, but still missing the first lot. This is very frustrating and time consuming. I want to spend my time doing surveys, but also want my compensation. This needs to be fixed. I copy every order so have the evidence, but would like my rewards

I've never had any problems with Pinecone Research. I've always received my incentives for surveys I've completed. I used to choose PayPal. Never had any problems. That option is no longer available, so this time I chose their new bank transfer option for the first time. I received my incentive into my bank account within 2 working days. Any time I've ever had any queries, I've emailed Karen and she always replies and is always polite to me. I'm surprised to see all the bad feedback. I'm happy with my experiences.

Been a member for several years and it used to be good. Recently though, surveys were few. They took PayPal off the rewards and want my bank details to pay what I redeem into my account. I asked to redeem points weeks ago, but not heard anything. My log in details keep being rejected. Messages to them keep being rejected. Had enough! Never having anything else to do with them and advise everyone to steer well clear. I think they have been taken over by crooks!

They rob you and don't pay they haven't paid me for the last 4 survey going back 4 or 5 months ago. It's a joke, they say that I have recevied but haven't. Stay away from these thieves of your money and time.

I've been a member for many years and in the initial stages I received almost weekly surveys now I hardly receive any. They recently changed their system for logging in and I told them I wasn't happy with this. The response I got was that all members must now use this system. As I can no longer log into my account I have asked several times for my account to be closed and my balance to be issued in paypal vouchers. I have received no response and I am really angry that after all these years they don't have the decency to fulfil my request