Pillow Cube Reviews 3,154

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Placed an order for their new back and side pillow and its just straight buns. I sent the return in and its been around 9 days and no return. I talked to their chat bot and they said its going through... See more

Rated 5 out of 5 stars

The pillow cube does exactly as advertised. When I lay on my side, I feel supported. I'm not flip flopping from side to side or using my hands to elevate my pillow. Then positioning my arms wrong s... See more

Rated 2 out of 5 stars

Pretty solid pillow but WAAYYYYYY overpriced! I bought a package of 2 pillow cube pros / 2 cases during the “Black Friday Sale” for $200+…. Joke’s on me I guess, but at that price, I cannot rate this... See more

Company replied

Rated 5 out of 5 stars

Was having a lot of neck pain on poorly stuffed pillows and could never get comfortable. 100% side sleeper and this product really intrigued me. I got the large Ice Pillow, and was skeptical about t... See more

Company details

  1. Bedding Store

About Pillow Cube

Written by the company

Pillow Cube started to solve a problem all side-sleepers face; getting the best head and neck support, while still being able to lay on your side.

We found that even with traditional pillows, there is still a huge gap between the head and shoulder, which causes the neck to bend at an uncomfortable angle. This leaves both the neck and spine misaligned, leading to poor sleep and chronic discomfort.

The solution seemed almost too simple, but by creating a pillow with a 90-degree angle out of dense viscoelastic memory foam, we found that the gap is almost completely eliminated and the neck and head get all the support they need. We were thrilled with the results, but unlike the rest of us, the pursuit of perfection never sleeps.

To make a pillow that was truly for everybody, we decided to start making our Classic Pillow Cube in three different thicknesses. We now offer:

  • The 5” Pillow Cube for folks in the middle of the bell-shaped curve
  • The 6” Pillow Cube for broad shoulders, heavy heads and hard mattresses

But did we stop there? Au contraire.

For people that switch sides while they sleep (A.K.A. get their roll on) we broke with tradition and widened our classic Pillow Cube to create the Pillow Cube Pro. We even added an extra size–the 4” but still offer the same thickness options as with our classic. With the Pro, we give you 24” of horizontal real estate to let your noggin roam wherever your dreams may take it.

With all that out of the way, the only thing left to do was decorate. We only source the softest, coolest materials for our pillowcases and we adorn them with a wide variety of interesting prints and patterns to match your unique style.

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Why Choose Pillow Cube?

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3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Rated 5 out of 5 stars

Great product

I have been using my pillow cube for two weeks and quickly noticed my lower back pain being greatly reduced and total eliminatation of my sore shoulders in the morning. The is perfect for side sleepers!

25 January 2022
Rated 5 out of 5 stars

Great neck support

Used to have neck problems that become migraines almost every morning. But since switching to pillow cube the neck pain in the morning has stopped. It even alleviates pain after a day spent hunched over my lap top. The cooling factor really seems to work. Only issue was it took about a week to get used to it but now I can’t sleep without it.

25 January 2022
Rated 5 out of 5 stars

Was having a lot of neck pain on poorly…

Was having a lot of neck pain on poorly stuffed pillows and could never get comfortable. 100% side sleeper and this product really intrigued me. I got the large Ice Pillow, and was skeptical about the cost, but I am glad I made the investment! It's easy to buy the things we want, but to invest money into ourselves and our health is always a struggle. If you're like me and in that position, take the leap of faith and purchase this product! I noticed a difference the first night of sleep and it's been wonderful for my neck/upper back support. Wonderful product, would highly recommend!

23 January 2022
Rated 5 out of 5 stars

Great product great pillow

Great product great pillow had a little complications with my shipping but they were quick to fix that so they are great company very communicative when it comes to misplaced orders or any questions of issues and the pillow is super comfy and it helped out with a lot of my neck pain five stars

23 January 2022
Rated 5 out of 5 stars

My wife and I love them!

My wife and I have had our new pillows for over a week. Believe me, over the years we've tried them all. We think these designs and construction are a definite winner. It really does keep your neck supported and aligned. My wife pretty much stays in one position on her side, so it really works well for her. I roll around all night, and tended to sleep on my stomach most of the time, which really promoted a kinked neck. I'm retraining myself to sleep on either side, and a little on my back. My neck feels wonderful and I highly recommend this pillow. We feel like it's a winner!

22 January 2022
Rated 5 out of 5 stars

My first pillow cube got lost or stolen…

My first pillow cube got lost or stolen after delivery. I contacted them and they were very helpful with verifying my info and sending a second shipment. I received this quickly and… love it. I really does help me sleep. No more back aches for me. Thank you!

22 January 2022
Rated 2 out of 5 stars

Getting an pillow exchanged is a pain in the butt

Ordered the wrong sized pillow cube, so I hoped to exchange it for a thinner one. Apparently they don't take used pillows back anymore and want me to either destroy or donate the pillow. No way am I going to destroy a $100 pillow that was only used for 7 days, so I tried looking for a place to donate it. To my suprise, I couldn't find a single place that accepts used pillows.
So now I'm going to have to destroy this practically new pillow since it can't be reused by anyone else and it can't be recycled. C'mon guys, there's gotta be a better way to handle returns and exchanges :(

22 January 2022
Unprompted review
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Reply from Pillow Cube

After receiving some negative feedback from our customers about the hassle of having them try and send back their pillow, and the rising costs of shipping, we decided to change our exchange/return policy. If you have any other questions or concerns, you can email support@pillowcube.com.

Rated 5 out of 5 stars

Pillow Cube is great

Pillow Cube is great, their pillows are great quality and very comfy. They also sent me a pillow cover in the wrong color, but they replied quickly to my email and send the correct one as soon as they got it in stock again.
I purchased the pillows for my boyfriend who loves them. They are stictly a side sleeping pillow. I sleep in all positions and its a little uncomfortable while on your back. For an improvement, I wish the pillow covers were a little better quality. Maybe fabric that isn't so flimsy; cotton would work great I think.

21 January 2022
Rated 5 out of 5 stars

Ice Cube 12x12 is a winner

This pillow has totally changed my side-sleeping partner's comfort in bed. I rarely sleep on my side, but I definitely find myself reaching for this pillow when I'm eating pretzels and watching netflix on my computer in bed! And, all of Pillow Cube's customer service reps were incredibly helpful - they made switching pillow sizes easy. I originally got the 12x24 Pro size, but it kept knocking things off the bedside table... we downsized to a 12x12, and that's been great. Also, despite both being fairly broad-shouldered, my partner prefers the 5" size to the 6", and I would want a 4" for myself - so, unless you are a REALLY REALLY BIG HUMAN, I recommend not getting the 6"! One down side, the exchange portal for customers to do exchanges themselves does not include all the options, and it's very confusing what you're opting into. I recommend connecting directly to an agent until Pillow Cube has worked out those kinks.

21 January 2022
Rated 2 out of 5 stars

Sorry to give the Pillow Cube such a…

Sorry to give the Pillow Cube such a low review, but I am a little bit of a thick girl and I have a hard mattress. When I lay on my side, the pillow is about an inch too short and my neck still kinked at an odd angle. I was so hopeful for this product, because I have yet to find a pillow that will help my neck.

20 January 2022
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Reply from Pillow Cube

Oh no! We're so sorry to hear that! Since you ordered our Standard Side Sleeper Pro pillow, we actually recommend you exchange it for one of our Thick Side Sleeper Pro pillows. It's an inch taller, which we think would be perfect for you!

You can read more about our exchange policy here - https://www.pillowcube.com/pages/returns-and-exchanges

Rated 5 out of 5 stars

Excellent Experience

From the moment I ordered my pillow cube, until now, the experience has been amazing. Even when I messed up and needed to change the shipping address, the staff was helpful and took care of my needs. I will forever be a loyal customer.

19 January 2022
Rated 4 out of 5 stars

Vastly has improved my sleep experience

Two weeks in and this pillow has vastly helped my shoulder and neck pain. Mind you, it’s not a magic pill, but it is the best pillow I have tried to date, and there has been a lot. I went with the pro because I am a self proclaimed “hot dog on a roller grill” when I sleep. The coverage is wonderful and the pillow has yet to show any signs of depression. Stays cooler than any other pillow I have ever tried as well, and I sleep hot. Like furnace hot. Time will tell, but thus far Pillow Cube has gained a new loyal customer from the first two weeks.

19 January 2022

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