Pill Doctor UK Reviews 

225
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have used them for years and they were always spot on. But now I send my money and don’t revive my tracking code or goods. i have tried continuously WhatsApping them and countless emails and phoning... See more

Rated 1 out of 5 stars

We were happy clients of Pilldoctor but over the past month, when we try to open their website on our browsers, we get the message "Sorry, you have been blocked". Emails to their "help" address get r... See more

Rated 1 out of 5 stars

SCAMMERS ! I have had the same experience as the other reviewers below Absolute shambles of a company ! I have placed an order over 3 weeks ago, they kept delayed shipping under false pretences.... See more

Company replied

Rated 5 out of 5 stars

In these days I seldom use this term sadly with customer service failing and in decline. My discectomy condition is not deemed "Urgent" by my GP and have to wait 5 weeks for an appointment which n... See more

Company details

  1. Pharmacy

Written by the company

Get your prescription in three easy steps with Pill Doctor, the best online pharmacy in the UK. Visit the website to choose the treatment and get it delivered.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

225 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(225)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service and easy to do

Amazing service and easy to do. Speedy delivery also 👍🏼

16 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Shellie,

Thank you for taking the time to write a review. We appreciate your kind words and we are glad you received your order successfully and on time. We will always be committed to serve you better and to continue to exceed your expectations in future.

Best wishes,
PillDoctor.

Rated 5 out of 5 stars

Ta fast and efficient service .

Ta fast and efficient service .. my gp takes so long this service is first class

16 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Customer,

Thank you for taking the time to leave us a review. We are glad to hear when customers are happy with our service. We appreciate your kind words and we look forward to serving you better.

Best wishes,
PillDoctor.

Rated 5 out of 5 stars

Great customer service

Great customer service. Lady on call was very helpful and tried everything to ensure I had next day delivery as I ordered late in afternoon. Definitely use again as it was such a quick process and I recommend this site

15 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Andrew,

Thank you for taking the time to write a review. We are pleased you found our service helpful. We appreciate your kind words and we will always be committed to continue to exceed your expectations in future.

Best wishes,
PillDoctor.

Rated 5 out of 5 stars

Fantastic fast service

Fantastic fast service!
Delivered next day by Royal Mail with free postage!
Easy to use website
Friendly helpful customer service
I will definitely be using again when I need to 👍
⭐️⭐️⭐️⭐️⭐️

15 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Kerry,

We are glad you are happy with our service. Thank you for taking the time to leave us a review. We will always be committed to serve you better and your kind words are greatly appreciated.

Best wishes,
PillDoctor.

Rated 5 out of 5 stars

Excellent service

Excellent service. Came within 24 hours. Definitely use again if cant get appointment with my GP. 5 starts

15 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Alison,

Thank you for taking the time to leave a review. We are glad you are happy with our service and your kind words are greatly appreciated.

Best wishes,
PillDoctor.

Rated 5 out of 5 stars

excellent

very fast and professional wil definitely order again

14 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear John,

Thank you for taking the time to write a review. We are glad you found our service professional and your kind words are greatly appreciated.

Best wishes,
PillDoctor.

Rated 5 out of 5 stars

I have been a customer for over a year…

I have been a customer for over a year and I have never had a problem. The service is first class I cannot fault them at all.

14 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Paul,

Thank you for taking the time to leave us a review. We are glad that you find our service first class and we appreciate your kind words.

Best wishes,
PillDoctor.

Rated 1 out of 5 stars

Im still waiting for my…

Im still waiting for my parcel,apparently i have to answer a question that the doc asks in you're account otherwise they wont send your parcel but i haven't received no question,what a waste of time,don't believe me??try it,they barely answer to your mails,so embarrassing,i tried to call them few times they put me on hold for 30 mins with no answer!

9 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Alin, we're very sorry about your frustrations with your recent order.
However, you can be refused if the medication would not suit your needs. On such occasion, all we can do is to issue a refund. We apologize sincerely for any inconvenience caused.

Thank you.
PillDoctor.

Rated 1 out of 5 stars

Do not buy pills from this company

Do not buy pills from this company. Their sleeping pills are all fake. After all the rig mar ole whither Identified and all that.. 5he zopiclone I received were plain white tablets with no strength on the eg. 7.5mg or even a Z. Fake products.

8 August 2019
Unprompted review
Rated 5 out of 5 stars

trustworthy

trustworthy, fast well packaged.
good notifications through the whole process.

8 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi Garry, we appreciate your kind words and thank you for taking the time to write a review. We're glad your packaged was delivered to you successfully.

Best wishes,
Maxwell

Rated 5 out of 5 stars

Pildoctor quick and reliable

Really reliable and trustworthy service you get a quick response to your orders and always are informed with what's going on with your order to would recommend pildoctor to anyone who needs relief when required

7 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi John, we appreciate your kind words and we're grateful you found our service reliable. Thank you for taking the time to write a review.

Best wishes,
Maxwell.

Rated 5 out of 5 stars

As described

As described, quick delivery

7 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi John, thank you for taking the time to leave a review. We are glad you received your parcel successfully.

Best wishes,
Maxwell.

Rated 5 out of 5 stars

Trustworthy and very reliable delivered…

Trustworthy and very reliable delivered within 3 days of ordering.

6 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi Hayleigh, we are appreciate your kind words. We are glad you received your order successfully. Thank you for taking the time to write a review.

Best wishes,
Maxwell.

Rated 5 out of 5 stars

Best online

Brilliant service great products really helpful customer services all round great company.

6 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi Bridie, thank you for taking the time to leave a review. We appreciate your kind words and we will always be committed to deliver the best.

Best wishes,
Maxwell.

Rated 4 out of 5 stars

Great service

Great service, very easy questionnaire and good communication. Slight delay with posting but otherwise would recommend.

6 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi Leanne, thank you for taking the time to leave a review. We appreciate your kind words and as a company we take customer feedback very importantly and we will always be committed to deliver the best.

Best wishes,
Maxwell.

Rated 5 out of 5 stars

Honestly can't fault them

Honestly can't fault them. I've used 3 times now and its always been a quick.today for example, I ordered at 4pm and received an email update at 5.50 saying it was shipped and delivery would be tomorrow, tracking number included. Order to delivery in less than 24 hours is fantastic.

2 August 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi Katie, thank you for taking the time to leave a review. We are pleased you experienced a quick delivery from using our service. Thank you for the kind words.

Best wishes,
Maxwell.

Rated 5 out of 5 stars

Reliable and trustworthy

Always had reliable service from this company, it’s hard to get through on the phone but they answer emails promptly. One suggestion - would be great if tracking info was provided in the dispatch email. I always get a prompt answer when I ask for it but would save us both the trouble. They are reliable and trustworthy for anyone in two minds about ordering

3 June 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hi Kawaiinoir, thank you for taking the time to leave us a review. We appreciate your kind words and patience. We take pride in putting our customers first and we will take your suggestion into consideration.

Thank you.
PillDoctor.

Rated 5 out of 5 stars

Great service with quality medication…

Great service with quality medication and free delivery that's 24 hr tracked so you know exactly when it's arriving. 100% happy and will use them again without hesitation, and recommend this company any day.

9 April 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Hello Raina, thank you for the kind words. We are glad you are happy and you received your order successfully. Thank you for your recommendation. It's greatly appreciated.

Thank you.
PillDoctor.

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Non delivery after payment. Asked me for ID and after supplying them with ID, there was no reply and no delivery.

5 April 2019
Unprompted review
Pill Doctor UK logo

Reply from Pill Doctor UK

Dear Diarmuid,

Thank you for your review. After tracking your order, I can confirm that your order has been delivered and signed. Your tracking number has also been provided via email for you to confirm this. If you require further information or assistance, please call us on 0203 773 2742 or send us an email to help@pilldoctor.co.uk and we will be able to assist you further.

Thank you
Pill Doctor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look