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Rated 1 out of 5 stars

I ordered items a month ago, they were supposedly shipped 2 weeks later, but no tracking information was ever available. I have emailed and called the company and gotten no response. DO NOT ORDER FR... See more

Company replied

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY. AS PREVIOUSLY STATED BY ANOTHER CONSUMER, PAID FOR A SUPPLEMENT THAT I NEVER RECEIVED. I’VE CONTACTED THEM MULTIPLE TIMES TO NO AVAIL. *order #1500 Emailed... See more

Company replied

Rated 5 out of 5 stars

How do I pay PickVitamin? From your Shopping Cart checkout checkout as usual. From the Payment Method section, click + Add a New Credit or Debit Card. Please enter all your card (debit, credit, etc)... See more

Company replied

Rated 5 out of 5 stars

Pick Vitamin is your favorite online Vitamins health shop. When it comes to living a healthy life and finding products that will help you reach your fitness and wellness goals, Pick Vitamin is the pla... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Written by the company

Unclaimed


Contact info

2.7

Poor

TrustScore 2.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful

Awful , it’s been since March 13th , 2026 …. No response to my email a week ago. This store sucks…. Run. I’m calling my credit card company to stop payment

13 March 2026
Unprompted review
Rated 1 out of 5 stars

No communication, no items, no shipping info

I ordered items a month ago, they were supposedly shipped 2 weeks later, but no tracking information was ever available. I have emailed and called the company and gotten no response. DO NOT ORDER FROM The Vitamin Store!!!

*In response to Vitamin Store response: my order number is #1497. You have my email, sent me order confirmations, but no supplements. You have not responded to my emails or a voicemail message I left. SCAM BUSINESS!!!

28 February 2026
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Could you please provide your order number? I will check the status for you. If the product is on backorder, your order will be placed on hold. If any items are out of stock, we will notify you by email. Please make sure the email address provided is correct, as an incorrect email may make it difficult for us to contact you.

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY

DO NOT DO BUSINESS WITH THIS COMPANY. AS PREVIOUSLY STATED BY ANOTHER CONSUMER, PAID FOR A SUPPLEMENT THAT I NEVER RECEIVED. I’VE CONTACTED THEM MULTIPLE TIMES TO NO AVAIL.

*order #1500
Emailed you guys twice and no response, my email address is correct.

*update: it took this review to finally get them to respond and eventually send my product.

26 February 2026
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Could you please provide your order number? I will check the status for you.

If the product is on backorder, your order will be placed on hold. If any items are out of stock, we will notify you by email.

Please make sure the email address provided is correct, as an incorrect email may make it difficult for us to contact you.

Rated 1 out of 5 stars

Had to dispute a transaction

Ordered a supplement about a month ago or so, contacted the company via email almost 10 times but got no response about where is my order. Finally had to dispute the transaction to get my money back. I believe the company is a fraud. Write this review to warn everyone to be careful.

3 February 2026
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Could you please provide your order number? I will check the status for you.

If the product is on backorder, your order will be placed on hold. If any items are out of stock, we will notify you by email.

Please make sure the email address provided is correct, as an incorrect email may make it difficult for us to contact you.

Rated 5 out of 5 stars

Outstanding Quality and Service!

Pickvitamine offers an impressive selection of top-tier vitamins and supplements from trusted brands. Their commitment to customer satisfaction is evident through their fast shipping and careful packaging. The quality of their products is exceptional, and their helpful team ensures you find the right supplements at great prices. Highly recommend for all your health and wellness needs!

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Best Service

A group of good collection of products help us to save time and good expreience. Thank You.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy to navigate site and re order

Easy to navigate site and re order. Responsive staff

12 July 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

I received a free gift from them…

I received a free gift from them because I shopped over $250. Thanks, Pickvitamin!

2 September 2023
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Will absolutely go back.

9 July 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Above and Beyond!

This is my second time ordering and their customer service is outstanding and has been that way on both orders.

9 July 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Nice Products

The products are very nice and effective they are selling. I have very good experience with the products of pickvitamin.

27 June 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Pick Vitamin - really good customer service

I have not been able to order supplements for quite a while. But Pick Vitamin offered to send me some whole food with multi vitamins and more. I am thankful as I have ordered their Anatabloc product before. I have been happy with the service from them.

8 July 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Great service

Great service. Promptly comms.

1 June 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Excellent customer service …

Vitamin Store/NutriMeds has wonderful customer service- friendly, professional and thorough. Their products are great as well. I will definitely be doing business with them in the future.

11 May 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

Pick vitamin is one of my favourite…

Pick vitamin is one of my favourite website to order vitamin supplements.I ordered 2 supplements and I received on time. People can trust pick vitamin website .Thank you for the product and service is nice and trustable.I will also recommend this website to my friends so they can order easily. Thank you

10 April 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 5 out of 5 stars

I ordered 2 bottles of 8oz cream but…

I ordered 2 bottles of 8oz cream but was sent 2 bottles of 2oz. I contacted the seller and he immediately took action. He informed me the 2oz cans were sent by mistake and that they were out of the 8oz. So he sent me 6 more bottles of the 2oz which arrived in only a few days. It was a little disappointing that they were out of the 8oz but the seller made good in a prompt manner. I recommend this store.

25 April 2024
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Dear Customer,

Thank you so much for your wonderful review! We truly appreciate your support and kind words. Your feedback motivates us to continue working hard and striving for excellence. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your support!

Best regards,
Vitamins & Supplements Store

Rated 1 out of 5 stars

It's scam !

It's scam !! 😒 I have never received what I ordered few weeks ago. I emailed them three times, but they never responded me. I paid over $100 dollars, and they never refund. It's scam!

25 June 2023
Unprompted review
Vitamin Store logo

Reply from Vitamin Store

Thank you for letting us know. If the product is out of stock or undergoes a design change, we will notify you by email to seek your permission. We will not charge you without your consent. We will follow up on your case via email. Please contact us anytime if you have any issues with your order. We will be happy to help. Thanks for your support. Thanks for supporting us; we will keep working hard to follow up on orders. Wishing you wonderful days.

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