Physioroom.com Reviews 

34,177
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Purchased a knee brace, it was too small after using the measurements from rhe manufacturer. I reached out to The Physio room who helped me resolve the issue. I was so impressed and rhe new sized b... See more

Rated 5 out of 5 stars

Great, clear, helpful website. Efficient ordering system, though very odd that your receipt from PayPal was, 'You have paid to Store More Garden Buildings Ltd.' Not sure what that is all about!! Kn... See more

Company replied

Rated 1 out of 5 stars

Order from physio room who use Evri as their parcel delivery firm. Evri failed to deliver to the correct address so I have not received my item (Evri's fault). However, when contacting Physioroom... See more

Rated 1 out of 5 stars

Firstly, their special discount code displayed on the top of their page didn't work. Then, I managed to place an order via email, paid paid for 9 foam rollers but the following day I received an ema... See more

Company details

  1. Fitness and Nutrition Service
  2. Physiotherapy Equipment Supplier

Written by the company

The ultimate sports injury website, PhysioRoom.com. Featuring products, advice, guidance and injury prevention tips from leading sports physiotherapists and orthopaedic surgeons. Online shop with orthopaedic supports and braces, back pain relief products and rehabilitation equipment. Includes free expert sports injury, back pain and arthritis relief information written by sports medicine expert orthopaedic surgeons and physiotherapists.


Contact info

3.4

Average

TrustScore 3.5 out of 5

34K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(34,177)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent help advice and guidance.

Excellent help advice and guidance for prolonged healthy lower limbs. Advice and guidance on continuing the exercises to reduce further injury.

26 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Very good service and feedback when I…

Very good service and feedback when I asked some questions

23 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Excellent service

Excellent service. great propucts. but they need a more reliable delivery company. next day delivery should mean the next day.this was not the physiorooms fault but hermes delivery

23 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Speedy delivery and product is good

Speedy delivery and product is good. Have always had good experiences with them. Recommended!

23 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 1 out of 5 stars

I have had to pay for the return of…

I have had to pay for the return of item. So will not be purchasing again from thei website

23 April 2022
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Reply from Physioroom.com

Hello,
Thank you very much for your review.
As the reason for the return was not due to any fault or damage, we weren't able to cover the return costs in this occasion.
Apologies for any inconvenience.
Kind regards
The PhysioRoom Team

Rated 5 out of 5 stars

Ordered a wobble board

Ordered a wobble board. Arrived quick, tracking info provided. Can't ask for more.

21 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

The knee Brace is a fantastic product…

The knee Brace is a fantastic product offering instant relief. Although there were issues with the courier, the rapid and effective customer service was outstanding. I would highly recommend this company and their knee support.

20 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Excellent service

20 April 2022
Physioroom.com logo

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Excellent service

Great product received on time.

20 April 2022
Physioroom.com logo

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Great value

Great value and arrived very quickly. Didn’t want to spend a lot with not being sure the support would work for me, seem to help especially at night though

19 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Quick efficient service.

Quick efficient service. Good quality product ( thumb splint) at a good price.

18 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Good product at a fair price. Used before and I will use them again.

18 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars
Physioroom.com logo

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars
Physioroom.com logo

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Wanted to strengthen my hand/wrist…

Wanted to strengthen my hand/wrist following boxers fracture to 5th metacarpal. I can recommend the physio balls as being ideal for anyone with a similar injury. They were delivered quickly and a decent price too.

17 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars

Good quality products Good prices…

Good quality products Good prices Delivered quickly.

17 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 5 out of 5 stars
Physioroom.com logo

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 2 out of 5 stars

Colours of product were not as featured…

Colours of product were not as featured on website or the confirmation note.

14 April 2022
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Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Rated 3 out of 5 stars

parcel arrived on time

parcel arrived on time, unfortunately the product is very uncomfortably to wear with the velcro digging in, would need to wear something underneath to alleviate but would be too tight to allow, otherwise product is well made

14 April 2022
Physioroom.com logo

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

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