phs Group Reviews 

Helen Ryan has been extremely helpful during the entire process, helping to set up the services and followed up to ensure client is satisfied.

Great experience from the start! Opening our account was quick and easy, and Holly B was friendly and knowledgeable. Any questions we had were answered promptly, and the whole process was handled efficiently. We're very happy with the service and would recommend them to others.

We have latterly dealt with Holly B. to arrange PHS services for our Village Hall in Wheelton. Holly has been very responsive to our requests, always follows up on actions and promptly returns calls and emails. I know PHS is a large organisation, but Holly has made all dealings very personable and made our small organisation feel as important as a larger client. Thank you Holly.

We have used PHS for our waste collection for many years now. We just had a services review with our account manager, Emma Tatlow. Emma was very well informed as to the products and services on offer and was very helpful in setting up our new contract and additional service. We are very pleased with the service from PHS and the customer care from Emma Tatlow.

Prompt and very pleasant and polite response from HELEN RYAN

We have been looking to get a company to help with our reptile rescue waste. who better to call then PHS. from the get-go the rep we spoke to Cerian was friendly and really helpful. They listened to what we needed and found all the information we needed to make a decision.
thank you Cerian and PHS.
RDJ Rescue and Rehoming cic

A really straightforward and easy process to add more sites to our existing contract. Good communication with HOLLY B, who was efficient, friendly and easy to deal with. A great experience all round.

izzy hirst was really helpful and prompt responses

Great customer service from Izzy Hirst i needed to urgently call off some hand dryers and they were very helpful and got them sent out straight away.

Excellent service from Keeley Behan.
Clear, concise, responsive, everything you need in a professional setting.

We have had some issues with PHS with some services not being done when they said they had but i have a new area manager, Saffron who seems pro active and is getting service levels increased. Early days but long may it continue.

Efficient and effective service from your representative Helen Ryan. She was helpful, managing to action my request almost immediately, talking me through next steps. Helen was really helpful demonstrating absolute quality in her approach to customer service. She even made a follow up call to ensure I was happy with the service provided, you don't often receive that from staff!

Catherine Edwards was so helpful in setting up our account, friendly, quick, knowledgeable - Made it very easy - Thankyou ! :)

Angela was really helpful and answered my questions and queries and was very prompt in finding a resolution

Holly B was fantastic she explained things in a simplistic manner for me, as I was finding other companies very confusing. Thanks holly!

had a excellent experience, after discussing requirements process of effortless from quote to sign up. Holly B answered all questions and understood the requirements, checking in throughout the process.

The ease at which Meredyth Scotton made this adjustment to our account with PHS was super. Sometimes it can be like pulling teeth when trying to get something so simple sorted. Meredyth worked with me, listened and achieved what i needed. Thank you.

Asked for info, received clear concise information, all questions answered quickly, raised contract, absolutely no hassle great comms from Iwan Kersey, really appreciate the ease of it all.

I had an excellent experience dealing with **Keeley Behan** at PHS. She was extremely helpful, professional, and responsive throughout the process. Keeley ensured everything was handled efficiently, kept me updated, and made what could have been a complicated process straightforward and stress-free.

Her communication was excellent, and she was always patient and willing to answer any questions. It's refreshing to receive such a high level of customer service.

Thank you, Keeley, for all your support. It has been a pleasure working with you.

Jacqueline P has been incredibly helpful in managing our account. She responded quickly to our requests and made the necessary changes to our PHS contract efficiently and without any hassle. Communication was clear throughout, and she ensured everything was dealt with promptly. Thank you for your excellent support and great customer service!