Photobox Reviews 

Disappointed as paid for next day delivery but it didn't happen.

Easy to use. Good service. Quality finish

Photobox has a range of box and photo accessories for every occasion. Completing a book is straightforward and the receiving of your book is always a joy! Great quality service and excellent product -what's not to like?

I have used Photobox so many times over the years and love making photobooks to celebrate special occasions and memorable holidays. So much so that my parents bought me a gift voucher for my birthday this year so that I could make a book for a bucket list holiday.
After spending days making the book I went to pay, only to find you cannot use a gift voucher if you are using a discount code!
There is always a 50% off offer on photobooks as the cost without would be extortionate which means that to use my voucher I would need to pay twice the cost that everyone else would pay!!
The response from "customer service" was no help and basically that I didn't have to choose them! Sadly I won't be again.

This is my second time requesting express delivery with this company, and the second time that my order is late. I can see from other reviews that delivery is a problem, so rather than continuing to offer this service, maybe offer Standard delivery only. It's unfair that customers pay extra for a service that seems to barely work. The least you should do when this service hasn't been honoured is to offer the customer their money back for the delivery!

I can't review the product itself as I haven't received it, but to be honest, previous orders have been of good quality, including photo books. It's just a shame that the delivery service lets it down. I doubt I'll use them again.

Delivered to the wrong address. Phoned to see where and was told had to wait 24hrs before they could do anything, this feel into the weekend so of course they are closed. Phoned back first thing since a stranger now had photos of my children. To be told nothing they can do, they can’t track it and if I want to comp in to Royal Mail I can but Royal Mail stipulate needs to be the sender who complains. Terrible customer service all round, chat you left waiting for over an hour before you can speak to anyone and calling then want you off the phone as soon as possible.

We have used you for a few projects and have loved your service - thank you !

Easy to use - speedy and good quality -
Price good !

When I e used Photobox I’ve found everything to be easy and prompt with quality results.

Prints were very mice

I loved how many photos you could fit on one page, making sure all photos could be used

I have used Photobox since it was Albelli. Although occaisionally having difficulty finding the book format, ie"Soft Cover" I have been especially pleased with the finished product and delivery times.

These photobooks offer a great deal of flexibility in creating your own work. I have now done nearly 100 family albums (my whole life!) using this software and those albums bet regular airings at family meets and also in resolving family disputes!
good luck with yours.

Excellent service- good product - very prompt delivery, but postage charge too high.

Used to always use Photobox but have found quality of prints to be disappointing recently.

The product I ordered was for a special occasion and was perfect. The photos were scanned and considering were 80 years old came out very well.

I made a Photobook for my sisters wedding. I uploaded the photos and decided I wanted to design the book myself rather than using the templates etc. it was very easy to do, and the book arrived on time. Quality was also excellent and the gift was very well received. Will definitely use Photobox again.

Speedy and efficient service

The site was user friendly, the end product was good quality, delivery was good. Totally satisfied - thank you :)

Great quality. Great price and quick delivery.