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3.8

Great

TrustScore 4 out of 5

3 reviews

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Rated 1 out of 5 stars

Fake company numbers arent real.

Fake company. Ordered a number and it wasnt available. They get u to sign.up and then offer you another number that costs more. Dont use this business.

Update- There was a bit more to it than that but hopefully you've fixed it all up, stopped posting any expired numbers etc. Your website is still a bit 1960s but all the best mate. Thanks for the response. Good luck.

14 October 2018
Unprompted review
Phonenumbers logo

Reply from Phonenumbers

Hi Scott,
I'm sorry for the inconvenience caused and the obvious distress this has caused you. As I explained via email, in very rare cases numbers may expire or be faulty. In those rare instances I do my best to replace or offer an equivalent number. The similar numbers I offered cost only a few dollars more (the extra cost which I was willing to forgo). Unfortunately you did not like the offered replacements - which I can understand as number choice is a very personal thing. Thus in your case I gave you a full refund. This refund was given the same day of your order. Beyond that I was not aware of your further displeasure until now.
Please feel free to revisit my website as I constantly have new stock and hopefully you find a number you like (currently over 300 numbers available).
If you contact me I can give you a similar discount as I originally offered you to make up for the inconvenience.
BTW, my business has been operating for over 16 years and I am the biggest seller of mobile phone numbers in Australia. I have sold thousands of numbers to individuals and businesses. I am a Dealer for a number of telcos. I was recently featured in the national media due to the uniqueness of my business.
Thanks for your feedback.
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UPDATE; It is now 2022 and Scott unsuprisingly never got back to me. There are people out there who you can never satisfy despite your best efforts.
I don't use Trustpilot but concentrate my efforts on Google Reviews (all 5 Star Ratings), eBay (100% Positive feedback, over 550 transactions) and Gumtree (Highly Rated). Search out those reviews from my thousands of satisfied customers.
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See my many positive Customer Reviews here;
https://www.phonenumbers.net.au/g/1264118/customer-reviews.html

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