Phone House Reviews 

1,189
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

The person who phoned me about my contract coming to an end was called J D (David?) He was a very friendly, amiable and easy to talk to Rep. He clearly explained everything and, of course I had it i... See more

Rated 5 out of 5 stars

Over the past few months, I have used PhoneHouse twice. They are a really honest business to work with, delivered my order quickly, and are always very helpful if you have any query. Without a doubt... See more

Rated 1 out of 5 stars

Scammers, calling you from a phone company you've never heard of before, asking you what phone you have, its like umm if you have my number you should know? Not asking for you by name. just strai... See more

Rated 1 out of 5 stars

These guys are relentlessly nuisance calling me, sometimes two cold calls within the same hour, trying to sell me mobile phone deals. I've asked numerous times for them to remove me from their databas... See more

Company details

  1. Cell Phone Store

About Phone House

Information provided by various external sources

Phone House is de enige onafhankelijke retailer in Nederland! Je vindt hier het grootste assortiment smartphones, abonnementen en de goedkoopste sim only’s! Het volledige aanbod vind je op www.phonehouse.nl

Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(1,189)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam

Scam. Cheap products, lies in the advertisment, obnoxious and unhelpful working stuff. Would NEVER recommend.

8 February 2024
Unprompted review
Rated 1 out of 5 stars

Scammer …

Dirty low life scum is all I will say blocking me when I try to resolve issues would no trust or recommend these scum scammers to any one

19 January 2024
Unprompted review
Rated 1 out of 5 stars

This company is cluster of Fraudsters

This company is cluster of thugs & fraudsters . They are all located in India via call centre. They hack my O2 Account and order three iphones & 1 apple watch but never delivered my original order. They used my bank details to order on iphone from 3 Network .I have launched investigation with O2 , returned apple watch to O2 but i returned iphones to these fraudsters because i was dealing through them & they never returned items to O2 ... Investigation has been launched & i have made complain wit OFCOM provided them all proofs of conversation & texts...AVOID .... THEY ARE CLUSTER OF FRAUDSTERS

15 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid ....

Avoid ..... ordered phone for my daughter ...received wrong hand set thrice & they did noy arrange collection i did all to repack & returned . No communication among staff 100% sure staff with strong Indian accent not in UK . I have not received my order even after 3 weeks. Avoid buy direct from major providers

25 November 2023
Unprompted review
Rated 1 out of 5 stars

They’re a scam

They’re a scam. Sometimes they say they’re calling from O2 and sometimes it’s Three. Completely ignore them. They’ll call you back from a lot of different numbers. Complete breach of GDPR

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company avoid at all costs

Terrible company avoid at all costs, ice returned a phone that does not work in its original packaging, I've taken photos of the phone all sides front and back, to be told it's damaged.
I've asked for photos of the damage, still waiting for rely, if you phone them it's a hour in the Que to speak to someone.
Terrible experience avoid like the plague
This has been going on for 4 weeks

15 September 2023
Unprompted review
Rated 1 out of 5 stars

Scam company rang me 17 times today…

Scam company rang me 17 times today saying they're all different companies.
When I told them I was reporting them to the police, they called me all kinds of names.
Disgrace.
Absolute scum people.

4 August 2023
Unprompted review
Rated 1 out of 5 stars

Play them at their own game!

As soon as I heard the accent I knew it was a scam. On my phone it came up as Coventry but when asked they said they were in London. I told the girl I was interested (I wasn't) so she put me through to another Indian to get my details. I purposely wasted their time for 15 minutes by giving them false details and enthusiasm😆. Eventually I revealed this to the bloke who then hung up. I did it in the name if all you honest folk. Its my new tactic now courtesy of Victor Meldrew.

4 August 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Called me up out of the blue and wouldn't take no for an answer. I feel bad for the people on the other end but I hung up.

2 August 2023
Unprompted review

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