Recently came across Philip Jones jewellery & have purchased 2 items from them. Both special birthday gifts. The jewellery is great quality and looks more expensive for what it is. Delivery was qu... See more
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About Philip Jones Jewellery
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Philip Jones is a prominent jewellery brand based in the United Kingdom. The company is known for its commitment to quality and value, as well as its dedication to customer satisfaction. With a passion for creating beautiful and affordable collections, Philip Jones specialises in jewellery with a luxe finish that is both elegant and timeless.

Each piece of jewellery is well-crafted, with meticulous attention to detail and precision, ensuring that customers receive a premium product that is of exceptional quality. The brand's experienced designers are dedicated to bringing their unique, creative vision to life, resulting in jewellery that is both stylish and sophisticated.
At Philip Jones, customer satisfaction is of utmost importance, which is why the brand is devoted to delivering exceptional service to every customer. This commitment to excellence has earned Philip Jones a stellar reputation in the jewellery industry, with many loyal customers returning time and again to find the perfect addition to their jewellery collection.

Contact info
Unit 6 Dane John Works, Gordon Road, CT1 3PP, Canterbury, United Kingdom
- 01227 634020
- help@philipjonesjewellery.com
- www.philipjonesjewellery.com
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Replied to 68% of negative reviews
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The jewellery is lovely quality I'm…
The jewellery is lovely quality I'm very happy with my purchase.Royal mail are useless though it was 4 days late and sent all over to different hubs
Loved everything I've bought from…
Loved everything I've bought from Phillip Jones. So much choice and great price. Can't recommend enough. Fast delivery.
Gold plated cross & chain
Gold plated cross & chain. Easy ordering, prompt delivery & just what Mum wanted. Thank you
From First Purchase to Lifelong Favourite
I have been purchasing Philip Jones Jewellery mostly via Amazon for several years now, both for myself and as gifts for family and friends, and I can honestly say that I have been consistently impressed with the quality, style and value of every item I've bought.
A pair of rose gold plated teardrop earrings quickly became a firm favourite of mine. I loved them so much that I went on to purchase the matching necklace and bangle, and together they have become my absolute go-to jewellery pieces for special occasions and events. Despite owning a considerable amount of jewellery, these pieces remain my favourites by far, which says a great deal about how beautifully designed and wearable they are. I've also got the earrings in silver and gold plated just to mix things up a bit! I love that the items all come with lovely little velvet gift pouches too.
What has impressed me most is the exceptional quality. The earrings I've owned for several years still look as beautiful as the day I bought them. The rose gold plating has retained its colour perfectly, with no fading or signs of wear whatsoever, which is remarkable given how often I've worn them.
Over the years, I've also purchased numerous bangles, tennis bracelets and earrings as gifts, all of which have been received with genuine delight and admiration. It's always a pleasure to give a gift that you know will be appreciated, and Philip Jones Jewellery has never let me down.
In a world where quality and value don't always go hand in hand, Philip Jones Jewellery consistently delivers both. I would happily recommend their jewellery to anyone looking for beautiful, stylish and well-made pieces at incredibly reasonable prices. I genuinely cannot praise the brand highly enough and will continue to be a loyal customer for many years to come.
I made a mistake with my order .
I ordered a bracelet for my grandaughter,when it arrived it was a necklace. It was my mistake ,so sent it back . I recieved a refund within days . I then re- ordered the bracelet I originally wanted. It arrived very well packaged and I am delighted with it . Excellent service throughout.
Lovely jewellery piece
Read this before you purchase anything!
Please do NOT buy here. Genuinely. Read this before you purchase.
I bought a bracelet online which went missing during the delivery process. The delivery was tracked and supposedly arrived, but the parcel couldn't be clearly identified in the photo. I also live in a university complex, and the security had not seen the parcel arrive at all. So I contacted [the singular person who works for] customer service to explain my parcel was missing. They then refused to give me a refund.
This was so unnecessary. Why? Because companies are able to claim losses from Royal Mail for parcels that vanish during delivery - that's why parcels are insured! This person could have given me a refund and claimed for the missing parcel. There was no reason for them to act like this over a £5 bracelet.
What they were doing was completely illegal under the Consumer Rights Act - but who's going to sue them over £5? (Answer: nobody - especially not broke students.) So they get to keep the money, and the customer receives nothing in exchange.
This person spent half an hour back-and-forthing with my mother over the phone before grudgingly agreeing to provide a refund. So I now have my money back - which helped pay for my next weekly grocery shop. Thanks, customer service person.
Please be warned. Shop here at your own risk. Preferably don't give these people your money. The products might be lovely - but that's only if they arrive at all.
Earrings
This was a very easy transaction saw these beautiful earrings they were delivered promptly. They look stunning on. I’ve had so many compliments.
The earrings are very good quality for…
The earrings are very good quality for the money and look great. I've had a few compliments about them. Would definitely buy from Philip Jones again and have done today. Would recommend to anyone. Delivery was very quick.
Beautiful gift for my daughter
Beautiful bracelet for my daughters birthday, she'll love it. Fast delivery, no issues at all. Thank you so much
Love the nose studs
Love the nose studs, great quality at a good price. Would highly recomend
Bracelet for Niece's birthday
I ordered a bracelet for my Niece's birthday, a lovely piece of jewellery with a nice message attached. Delivered in good time. Thank you
Great quality for a good price and…
Great quality for a good price and quick delivery
The jewelry is lovely
The jewelry is lovely, and the delivery was prompt. A good jeweller!
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