Phidias Propfirm 

I purchased a subscription with Phidias Prop Firm for $144, expecting clear access to supported trading platforms. However, their website does not clearly disclose that they no longer work with NinjaTrader or TradingView. I only realized this after completing the purchase, by navigating through multiple pages and external sources.

Additionally, there is no clear or accessible way to cancel a subscription from the user dashboard. I had to contact support directly and use formal language to request cancellation and full data deletion. While support eventually responded, this process should be transparent and available to users from the start.

Keeping platform compatibility unclear before payment and making cancellation unnecessarily difficult is not acceptable for a trading service.

I reserve the right to submit formal complaints to consumer protection agencies and to continue sharing my experience publicly if transparency and subscription management are not improved.

Amazing customer service. I sent an email requesting access to Gold futures and received it in less than 2 minutes.

Not many prop firms have such an excelent customer service!

Scammers. Promises free version of deepcharts and when i signedup they are saying I need to have a paid version of deepcharts to use their service.

Received my second payout today! Both ones were processed and in my wallet in 24 hours! Customer service response is almost instant! Thanks much Phidias!

CRITICAL DATA ERROR too many times. Need to improve bigtime. Trader dashboard lags also. Improve and I might come back. I agree with the person below.'My profit and loss will move in the wrong direction at times, the reflect not what the spread is. Phidias informed me that they can see the data and the trades and stop loss placement. If this is so then they should see the data lag, as well when the platform shows a giant red box that says "CRITICAL DATA ERROR". However, when this is brought up to them they always respond with "we dont see any problems".' THIS IS FRAUD IN THE USA

I am writing another review for Phidiaspropfirm.com because I successfully passed a 25k static account.
So what happens next? Phidias promises a $1,000 bonus and a live account worth £500 per account. You can pass a total of five accounts and receive $500 in your live account each time, up to a maximum of $2,500.
However, I only have one account. I received the $1,000 bonus, and the live account was activated on the same day, almost simultaneously with the bonus. All in all, it's very good because the support is also very fast, and the prices and system are attractive. Anyone who is seriously considering trading with prop firms should definitely take a look. I'm definitely staying here. Thank you, Phidias.

absolute horrible data lag. I run their platforms next to my brokerage and its not even close. My profit and loss will move in the wrong direction at times, the reflect not what the spread is. Phidias informed me that they can see the data and the trades and stop loss placement. If this is so then they should see the data lag, as well when the platform shows a giant red box that says "CRITICAL DATA ERROR". However, when this is brought up to them they always respond with "we dont see any problems".

Ive literally sent screenshots and recordings of the problem and they still say they dont see the problem. Its a shame, they could be a good prop firm, but they are just there to scam you out of money. You have been warned. If you lose money due to their horrible data, its your own fault.

Beware, they will scam you and then will kick you from the discord. Also dont get the deepcharts, it doesnt have any of the features.

Update for the reply : yes your team definitely is ready to solve issues, just like when there was one and tried to ask about it and got banned. Well done

Huge waste of money all trading platform are very sketchy. They lag. They get pop ups and they crash in middle of trades first day in the prop I couldn't make a trade bc of platform issues second day I enter a few trades and the computer kicks me off platform had trouble logging back in right away account basically blown thank God I uses a promo code or id be fuckn livid lesson learned this is a terrible firm and set up and no wonder they make the rules look great

Avoid Phidias Propfirm – Serious Backend & Compliance Issues

My experience with Phidias Propfirm has been extremely disappointing and frustrating.

I purchased an OTP (One-Time Purchase) account, which by definition should be fully usable without renewal issues. Shortly after, I was unable to place any trades due to their risk management system blocking all orders with a “Refuse – Risk Management system rejected request” error.

Support then claimed I had an open position on an expired contract (MNQZ5) and accused me of violating rules by trading it. This is simply false. I did not place any trade on MNQZ5 at all. Despite this, they labeled my account as “in violation,” restricted trading, and then stated that:

The account cannot be renewed

The position cannot be manually closed

Nothing further can be done due to “compliance issues”

So to be clear:
I was locked out of trading, blamed for a violation I did not commit, and then told the issue cannot be fixed—because of their own backend limitations.

This is not a trader error. This is a platform and contract rollover failure on their side, paired with poor support escalation. When issues get “complex,” there appears to be no real technical resolution path, just blame pushed onto the trader.

If you’re considering this firm, understand the risk:

Backend contract handling is unreliable

Support responses are contradictory

Accounts can be frozen without proof of wrongdoing

No meaningful way to resolve system-created errors

I strongly recommend looking elsewhere unless Phidias significantly improves their infrastructure, transparency, and accountability.

Excellent customer service. The team is quick to respond to messages and handled the matter. Although not to my satisfaction I see their side of things. First time needing to contact customer support.

I transitioned from Static Cash Account stage to LIVE. Although the process involved some initial administrative delays and a discrepancy between support communications and the technical rules, the management team provided a professional resolution.

After some back-and-forth, the firm demonstrated a commitment to their published guidelines. Once the discrepancies were brought to their attention, they ensured the account was finalized to a standard that fully addressed the technical math and the time involved.

I appreciate the support from the Discord team during the process. It is clear that Phidias values its professional reputation and is willing to engage with traders to ensure a correct and satisfactory final setup.

I am disappointed with this prop firm after spending several months with them and investing several thousand dollars. There is a clear lack of compensation for traders, especially today with the Rithmic data issues. This is not the first time such problems have occurred. Other prop firms cancel the trading day in such cases, while Phidias, after more than 30 minutes, has said nothing and expects us to continue as if it were normal. For me, this situation affects my mindset

I can only speak to my experience with Phidias which has been outstanding. I am an experienced prop firm trader and picked up some accounts around Black Friday. No issues with account setup and trading the accounts. Once I hit the take profit my accounts were transferred to Cash funded accounts almost instantly.

I built up my accounts, adhered to their rules, and then requested a payment on December 19, 2025. Since it was a Friday, I received my approval on December 22, 2025 and was contacted that I would be moved to a Live account. I had the option to shift my payout to my new Live account (not at the 80/20 split, just the full amount requested). By that evening (Dec 22) my Live account was already active with the initial balance and then on the morning of Dec 23 the profit withdrawal I requested was shifted over as well, giving me a decently sized starting balance for a prop firm Live account.

During those two days I contacted their support team asking questions on the process, how the Live account would work etc. I got almost instant responses in which we had exchanged 4-5 emails in the matter of minutes. All of my questions were answered and overall their process and Live transition is one of the best in the industry. I highly recommend looking into them.

Spent *thousands* over the years. Finally quit after a rithmic outage deleted all my accounts, including funded accounts, and support says they won't restore them unless I provide proof they ever existed. Instantly banned from discord for sharing experience.

This is one of countless similar issues of extreme disrespect, fraud, and theft.

They couldn't be more condescending in every single last support communication. They also send fake promo emails with free bonuses etc; the bonus once paying is a link to their blog ad page.

You get what you pay for, never forget that!

I DO NOT RECOMMEND WORKING WITH THIS COMPANY UNDER ANY CIRCUMSTANCES

I'm going to explain my experience with Phidias and will update it in real time as events unfold.

1. I had an account from which I made my first withdrawal.

2. I passed a second evaluation after that first payment.

3. I requested a first payment from the second account (my second payment from Phidias). The balances in the first account were $14,000 and $8,000, respectively. I had one trading day remaining in the first account before I could withdraw.

4. I received a congratulatory message about my performance, informing me that I was being moved to a live account.

5. I asked what would happen to the performance of the two accounts I was trading with.

6. They replied, and I quote, "Don't worry, the outstanding balances in those accounts will be transferred to your Live account."

7. I asked what the specific balance would be transferred to the live account, and they told me it was in the contract, which isn't true.

8. I received an email indicating that I would be credited with $750 per account. I told them that the accounts were $100,000, and they said that in that case, it would be $1,000 per account.

I want to express my astonishment and frustration after working with Phidias for some time and finding that all the effort I put into the balance of both cash accounts has been forgotten.

I understand that this step was unfair and premature, leaving me in a precarious situation as a trader after having worked these accounts all year.

I worked hard to build up profits, and it was all for nothing.

I would like other traders to be aware of this and not go through the trauma I experienced.

voy a explicar mi experiencia con phidias y la ire actualizando en tiempo real conforme lleguen acontencimientos.

1º Tenia una cuenta en la que consegui hacer mi primer retiro.

2º supere una segunda evaluacion despues de ese primer pago.

3º solicite un primer pago de la segunda cuenta (segundo pago en phidias). La situacion de las cuentas eran de 14000$ en la primera cuenta y 8000$ en la segunda. en la primera me quedaba 1 dia de operativa para poder retirar.

4º recivo una felicitacion por mi desempeño diciendome que me pasan a una live acount.

5º Pregunto que ocurrira con el rendimiento de las dos cuentas con las vengo operando.

6º Me responden palabras textuales "No te preocupes, los saldos pendientes de esas cuentas se transferirán a tu cuenta Live".

7º Pregunto cual sera el saldo concreto que se trasferira a la cuenta live y me dice que viene en el contrato cuando no es asi.

8º Recivo un mail indicandome que se me ingresara un saldo por cuenta de 750 $ , les digo que son cuentas de 100K y me dicen que en ese caso sera de 1000$ por cuenta.

quiero expresar mi asombro y mi fustracion despues de estar un tiempo trabajando con phidias y encontrarme como todo el esfuerzo convertido en saldo en las dos cuentas cash queda en el olvido.

entiendo que el paso ha sido injusto y temprano dejandome como trader en una situacion precaria despues de haber estado todo el año trabajando estas cuentas.

He trabajado duro para sacar adelante los profits y no ha servido parara nada.

Me gustaria que otros traders esten avisados y no pasen por un trauma como el que he pasado yo.

Excellent customer service! fast and efficient!

1 star, because they decided to cancel a day without a reasonable reason or explanation.
It was an error with Rithmic. The market halted so no trade made 28/11. Only Phidias in the industry decided to cancel Thursday profit….It looks like they start scamming people already, next issue will be payout denial without reason…. Just avoid Phidias Propfirm….They are not legit anymore…. When I expressed my opinion on discord with full respect … they just banned me and kicked me out also without any reason (( phidias is loosing legitimacy and traders from this situation. Avoid Avoid Avoid.

Excellent Support
I've purchased few accounts with them without any issues before, however this one time I encountered an error and placed double order. I emailed support, and they responded quickly and resolved the issue. This is amazingly done within one email, well 2 after i raise it, but I've had issues with other propfirms you wont get resolution this fast. Kudos to the support team. They always deliver!!! Just what you need. Their offerings are excellent as well. I just hope they can reduce the activation fees soon like the others.