Pharma Nord UK Reviews 

8,764
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 380 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them effective for various health needs. Many people highlight the incredibly fast and efficient delivery service, often receiving orders the next day. Reviewers appreciate the helpful and friendly customer service, making the ordering process easy and pleasant. The products are consistently well-packaged, ensuring items arrive undamaged without excessive materials, and consumers also value the beneficial rewards system, allowing them to earn points and sometimes receive free items. However, some customers mentioned that certain desired supplements were occasionally out of stock, preventing them from ordering more products.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super quick and fast... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering online and the quick... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the outstanding,... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Item was delivered immediately and so good to be by Royal Mail rather than a courier. The vitamin D pearls were also set out in a better form than last time - all in a straight line rather than higgle... See more

Company replied

Rated 5 out of 5 stars

Excellent Customer Service as always. Packed with care and delivered the next working day with Royal Mail. Pharma Nord sell a variety of vitamin tablets with competence pricing. I have been with them... See more

Company replied

Rated 5 out of 5 stars

There were 3 items in my most recent purchase. When I went to register the points, the mechanics of the system malfunctioned for 2 of them which meant I lost 120 points. I of course rang up at once an... See more

Company replied

Rated 5 out of 5 stars

I have been buying Pharma Nord products for many years now and find their products to be very good for many health or preventative issues ......I take their magnesium, selenium and zinc, omega 7 seabu... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Pharmaceutical Company
  3. Pharmacy

About Pharma Nord UK

Written by the company

Pharma Nord is one of Europe's leading manufacturers of dietary supplements and preventative nutrition. We've been supplying pharmaceutical quality vitamins and supplements in the UK for 30 years.
Bio-Quinone Active Q10 Ubiquinone
Bio-Ubiquinol Active Q10
Omega7
Vitamin D3 Supplements

Pharma Nord UK

Written by the company

FREE UK Delivery
Orders placed before 3pm, Monday to Friday, are dispatched the same working day.
FREE Nutritional Advice
Our friendly customer service team are on hand from Monday to Friday 9am-5pm to help answer any questions.
Pharmaceutical Standards
All Pharma Nord products are manufactured to pharmaceutical grade standards.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,764)

366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used my award points acquired buying…

Used my award points acquired buying Pharma Nord supplements to buy more products which were delivered promptly to a UK address

5 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey JoJo,

Thank you for using our reward scheme, it's always so wonderful to get a product for free, isn't it?

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars
Pharma Nord UK logo

Reply from Pharma Nord UK

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Quick delivery

Quick delivery

11 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Fast easy service

Fast easy service

8 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Exactly how it should be, Kathleen!

Thanks for choosing Pharma Nord.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very quick delivery of order

Very quick delivery of order. Thank you

8 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Elizabeth,

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Fast delivery, as usual.

Great service with rapid turnaround of the order.

8 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thank you Rene!

We pride ourselves on our customer service, so it's great to hear that we are getting it right!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Excellent

Nothing new always great products and service.

8 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks for the review Judith, hope to see you again soon.


John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

I am addict of PharmaNord for 4 years

I am addict of PharmaNord for 4 years, one of the most trustable company for supplements. Thank you!!

7 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Our pleasure! Thank you for your continuted custom, we are delighted to hear that you are seeing and feeling the benefits of our products!


John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Emma,

We always dispatch on the same day using Royal Mail 24 tracked, when you place an order before 3pm Monday-Friday - why is why you receive your products so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 4 out of 5 stars

The placing of the order was very easy…

The placing of the order was very easy and the product came quickly.

5 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thats great to hear George - we are glad to hear everything went as expected

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Prompt action

Prompt action: Phone answered immediately,
note taken of order and order arrived the next day.

5 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi there!

Thank you for the review! We have a team of 6 dedicated customer service representatives all on hand to take orders and answer any queries. They're always available from 8am to 5pm Monday-Friday!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

My order came very fast!

My order came very fast!

5 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hey Evelyn,

Thanks for the review! We dispatch all ordered placed before 3pm on the same day, and we'll only ever use Royal Mail 24 tracked delivery - which is why you received it so quickly!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Pharma Nord give excellent service

Pharma Nord produce top quality products at a fair price and for the orders I have placed also a reliable next day delivery by first class post.

23 February 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Jeff,

Thanks for taking the time to leave a review, it's really important to us to hear honest feedback!

We are so pleased that you're happy with our service.

Hope to see you again soon!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Your products

Your products, your service and your staff deserve five stars from me, Abdul Latif

3 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

We really appreciate the feedback Abdul!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Very prompt service

Very prompt service

3 March 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Thanks, Martina!

We hope you enjoy your products!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Quality supplements with Quality service

Wonderful friendly, helpful staff. Next day delivery, beautifully packaged. Superb choice of top quality goods
I wouldn't do business with any other firm. Being over 6o l also get 10%off !!!

5 March 2026
Unprompted review
Pharma Nord UK logo

Reply from Pharma Nord UK

Hi Kathryn,

Thank you so much for taking time to come and share your experience. We are delighted that we are your supplement provider of choice.

Thank you for your continued custom!

John Williams
Operations Controller
Pharma Nord (UK) Ltd

Rated 5 out of 5 stars

Best for vitamins and minerals .

Always helpful and informative.We have been accessing our vitamins etc from Pharma Nord for a number of years and without a doubt they are the best.My husband is 80 and I’m nearly there.Thank you Pharma Nord.

27 February 2026
Pharma Nord UK logo

Reply from Pharma Nord UK

Hello Carol,

It's great to hear from you!

Thank you for taking the time to leave a review and thank you for your returning custom over the years.

John Williams
Operations Controller
Pharma Nord (UK) Ltd

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