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Pharmacy2U Ltd Reviews 

1,018,151
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TrustScore 4.5 out of 5

4.7

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 116,804 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service incredibly easy and convenient, simplifying the process of managing and receiving regular medications directly to their door. People consistently highlight the efficient and reliable service, including timely deliveries, helpful reminders, and clear updates throughout the ordering process. However, some people mentioned issues with order accuracy, such as receiving incomplete prescriptions or items not ordered. A few also noted packaging concerns, including crushed or open boxes, and packages too large for letterboxes. Additionally, some reviewers experienced problems with the reminder system, like early or incorrect overdue notifications.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, reliability, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Order

Customers had positive experiences with order, finding the process easy and convenient, especially for... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and convenience of... See more

Product

Consumers find the product experience to be ambiguous, with many appreciating the convenience and reliability... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have got a terrible memory, head injury related and have to take daily medication. In the past I would forget to order meds at the pharmacy and then have to wait, whilst having pain related pro... See more

Rated 5 out of 5 stars

Gosh it is so fab to have your regular medications delivered to your door!! No more standing in a que for ages in a Pharmacy and then to be told that your prescription is not ready or that they have a... See more

Rated 5 out of 5 stars

I have really come to like using pharmacy2U as it is really helpful to not have to physically travel all the way to my local pharmacy to collect my medication as having it delivered to my home has hel... See more

Rated 5 out of 5 stars

Have used Pharmacy to You for many years and have always found the service reliable. One is informed every step of the way if medication is going to be delayed, limited stock etc etc . One is always p... See more

Company details

  1. Pharmacy

About Pharmacy2U Ltd

Written by the company

Pharmacy2U

Established in 1999, Pharmacy2U is the UK’s largest NHS contracted pharmacy. Regulated by the General Pharmaceutical Council, Pharmacy2U provides a repeat prescription service trusted by tens of thousands of patients and an Online Doctor service run by UK-based doctors.

NHS Repeat Prescriptions

Pharmacy2U's NHS repeat prescription service means all your repeat prescriptions can now be arranged hassle-free and delivered direct to your door. The service is becoming more widely available as GP’s across England go live with electronic prescriptions. If your GP is one of the many to support electronic prescriptions, you can easily register with Pharmacy2U, who will then receive your script digitally. With Pharmacy2U you can order online, by phone or using a mobile app, and then have prescribed medication delivered for free to any UK address. They will even remind you when your next prescription is due, so there’s no need to worry. It's quick and easy to register with Pharmacy2U’s hassle-free repeat prescription service at https://www.pharmacy2u.co.uk/prescriptions/electronic-prescription-service-nhs

Online Doctor

Pharmacy2U’s Online Doctor service enables a convenient and confidential approach to providing medical consultations, tests and prescriptions to treat your condition, without having to visit your GP. The service is regulated by the Care Quality Commission and all the doctors are GMC-registered.

Patients can choose to receive updates via SMS or email, in addition to various delivery options including next working day delivery. There are also a range of secure credit or debit card payment options and PayPal to choose from.

Online GP Consultations in 3 straightforward steps at https://www.pharmacy2u.co.uk/onlinedoctor

Introducing Chemist Direct

Your non-prescription needs can now be looked after by Pharmacy2U’s sister company, Chemist Direct. They can offer you a wide range of over-the-counter medicines, as well as toiletries, fragrances, skincare products and much more.

Pharmacy2U Details

Written by the company

Over 98% same day dispatch

Unparalleled service levels with free UK delivery

Not happy? - Return your order within 28 days for a no quibble refund including delivery costs. Free standard UK delivery when you spend over £40

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1M reviews

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4.7

All reviews

(1,018,151)

112,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless process

Seamless process. Reordering is simple. Very fast delivery. Anything out of stock is sent separately as soon as available. Using app for around 4 years now with no issues.

11 June 2026
Rated 5 out of 5 stars

I've used Pharmacy2U for a few years…

I've used Pharmacy2U for a few years now, the ordering process is easy with regular updates from ordering to receiving my medication, I get reminders to order and the delivery arrives in just a few days, great service, well done, Keith

31 July 2026
Rated 2 out of 5 stars

Penicillin V Almus brand

I was contacted that they prepare the medicine brand that I requested and will be with me by August 5th. It didn’t arrive on time and when I enquired I was told that the brand was not available and I have to accept the brand that doesn’t agree with my stomach

7 August 2026

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