Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more
Company replied
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more
Company replied
I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more
Company replied
Company details
Written by the company
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Contact info
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canada
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4.1
Great
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Fast shipping and tracking.
24 April 2025
Reply from Pharmacy24
Hi Sharon, thanks for the great feedback! We’re glad the shipping and tracking met your expectations. 😊
Reply from Pharmacy24
Hi Crystal, thank you! We're glad you found the process easy and convenient. Appreciate your kind words! 😊
easy to order -good selection
17 April 2025
Reply from Pharmacy24
Hi Michelle, thanks so much! We're glad you found the ordering process easy and liked our selection. 😊
Thank you for the fast delivery
Thank you for the fast delivery, thank you for the good service, I wish you much success!
19 April 2025
Reply from Pharmacy24
Hi Nacera, thank you for your lovely message! We're so glad you’re happy with our service. Wishing you all the best too! 😊
reliable service
17 April 2025
Reply from Pharmacy24
Thank you, P. Cohen! We're glad to hear you found our service reliable. We truly appreciate your support!
Reply from Pharmacy24
Thank you, Alan! We're glad everything arrived just as you expected. We appreciate your trust in us!
Reply from Pharmacy24
You're very welcome! We're glad we could assist quickly—if there's anything else you need, just let us know anytime!
Soon expiring medication
Expiring medicine, they sent medication that is expiring in 4 months.
28 March 2025
Reply from Pharmacy24
Thank you for bringing this to our attention, and we truly apologize for any inconvenience caused. We understand how important shelf life is when it comes to medications, and receiving a product that’s close to expiry can be frustrating. While many items are still well within safe usage windows, we always aim to provide products with a longer shelf life whenever possible. Please don’t hesitate to reach out to our customer care team [mail: media@pharmacy24.ca, Call:604-966-2383]—we’d be happy to review this for you and find a solution that meets your expectations. Your feedback helps us do better.
I didn’t received my order :(
28 March 2025
Reply from Pharmacy24
Thank you for sharing the delivery update—it’s helpful to see the tracking information. According to the status, your package was marked as delivered on April 7 at 1:19 PM to your community mailbox, parcel locker, or condo mailbox in Bellefeuille, QC.
If you've checked the mailbox and still haven't received it, please contact our customer support team directly [mail: media@pharmacy24.ca, Call:604-966-2383]. We’ll be happy to open a trace with the carrier and work on a solution for you. We truly apologize for the inconvenience and appreciate your patience as we get this resolved.
Reply from Pharmacy24
Thank you so much for your kind words! We're thrilled to hear that you were happy with both the delivery and the quality of the products. It’s always our goal to provide a smooth, reliable experience from start to finish. We truly appreciate your support and look forward to serving you again soon!
Received package weeks later than…
Received package weeks later than expected. Need to update Canadian/USA delays with expected time of arrival.
18 March 2025
Reply from Pharmacy24
Thank you for your honest feedback, and we truly apologize for the delay in your delivery experience. We understand how frustrating it can be to wait longer than expected, especially when timelines aren't clearly communicated.
Your suggestion about updating delivery estimates for Canadian/USA shipments is spot on—we’re actively working on improving how we display cross-border shipping times to set clearer expectations upfront. We really appreciate you bringing this to our attention and will use your input to help enhance the experience for all our customers. Thanks again for your patience and for shopping with us.
Reply from Pharmacy24
Thank you so much for your kind feedback! We're glad to hear that you’re happy with the products and that the shipping met your expectations. We truly appreciate your support and look forward to serving you again!
Reply from Pharmacy24
Thank you for your positive feedback! We're delighted to know you’re satisfied with our quick shipping service. Your support means a lot to us.
Reply from Pharmacy24
Thank you so much for your kind words and for taking the time to share your feedback!
Reply from Pharmacy24
Thank you for your feedback, Daniel!
We're glad we could provide access to a product that's no longer available in your country. It's always our goal to help customers find what they need, no matter where they are.
There is a great variety of products on…
There is a great variety of products on the website, I could find what I was looking for.
4 stars is for a not so quick delivery. One would assume that the meds are a type of product needed ASAP, not within 5-7 business days.
19 February 2025
Reply from Pharmacy24
Thank you for your feedback! We're glad to hear that you found the variety of products on our website helpful and that you were able to find what you needed. We truly appreciate your support.
We understand that timely delivery is crucial, especially for medications, and we sincerely apologize for any inconvenience caused by the shipping timeframe. We are continuously working on improving our logistics to provide faster delivery options. Your feedback is invaluable, and we will take it into account to enhance our service.
If you ever need assistance with urgent orders, please feel free to reach out to our support team—we'd be happy to help! Thank you again for choosing us, and we hope to serve you even better in the future.
Happy thx …………
15 February 2025
Reply from Pharmacy24
Thank you so much! 😊 We're delighted that you're happy with our service. Your support means a lot to us! If you ever need anything, we're always here to help. Have a wonderful day! 💙
I have recommended highly recommended Pharmacy 24 to many…
I have recommended Pharmacy 24 to many friends. Ordering is easy. Items are shipped quickly and efficiently. My order was at my door in less than a week.
15 February 2025
Reply from Pharmacy24
Thank you so much for your kind words and for recommending Pharmacy 24 to your friends! We’re thrilled to hear that you found our ordering process easy and our shipping quick and efficient.
If you ever need anything, we’re always here to help. We look forward to serving you again soon! 😊💙
Reply from Pharmacy24
Thank you for your feedback! We're glad to hear that you received your order as expected.
I never received my package
I never received my package. I already emailed and did not get a response.
30 January 2025
Reply from Pharmacy24
Dear by Beatriz Solivio,
We sincerely apologize for any inconvenience and truly appreciate your patience. Upon checking, your package is currently in transit and is scheduled for delivery by February 17th. You can track your order using the following tracking code: 9562936216842517.
We understand how important it is to receive your order on time, and we are closely monitoring its progress. If you do not receive your package by the expected date, please let us know, and we will be happy to assist you further.
Your satisfaction means a lot to us, and we hope to turn your experience into a positive one. If you’re happy with the resolution, we would truly appreciate it if you could update your review to reflect your experience.
Thank you for your patience and for choosing us!
Best regards,
Pharmacy24
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