We went on a family holiday with PGL. Stayed in a magical listed castle in Northumberland. Excellent value, brilliant staff and soooooo much fun! Also very good at managing dietary needs

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About PGL Travel
Written by the company
Our holidays enable children to discover their potential and create memories to last a lifetime.
Travel with us as a school, individually - on our children-only holiday camps - or bring the whole clan on a family adventure. What is in common on all of our breaks are that the kids come first - with unrivalled care from our experienced on-site teams, a fun-filled activity schedule and a good dose of something we call the PGL magic!
Find out more for yourself at www.pgl.co.uk
Contact info
Penyard Lane, HR9 5GL, Ross-on-Wye, United Kingdom
- socialmediateam@pgl.co.uk
- www.pgl.co.uk
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My son really enjoyed his stay
My son really enjoyed his stay. The holiday was extremely well-organized. The staff is very helpful and friendly. The food is good (with fresh salad available at every meal). It is a safe and lovely environment. Gregory is very eager to go again.

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This was a wonderful holiday for my…
This was a wonderful holiday for my children and I! We have already booked for the October half term.

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Amazing time
We had an amazing time. Staff were always kind and friendly, nothing was too much bother for them. They changed activities for us and sorted dairy free food alternatives for our son. The activities were great with lots of guidance and support throughout. Safety was a priority. Food was OK and very filling. Rooms are very basic but clean. We will be going again.

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The activities are amazing-it’s great…
The activities are amazing-it’s great value for money -something for all of the family

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My daughter has attended summer camps…
My daughter has attended summer camps at Bawdsey manor twice now. She has the most amazing time. She loves the food and all the activities. She says all the staff are amazing.

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A fantastic time at PGL Barton…
We had a fantastic time at PGL Barton Hall,there was a great range of activities that were well organised and fun. The staff are friendly and engaging. Our room was spacious and clean. We had tropical weather and made great use of the pool and sun loungers.

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Great experience at PGL
Loved our four days at PGL. Staff very well trained, courteous and brilliant with the kids. Wide range of activities that are well run. Would recommend, particularly if looking to push yourself out of your comfort zone and build resilience in your children.

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Great camp for my kids
Great camp for my kids; they loved it and I knew they were safe and looked after.

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Great holiday, affordable
Great holiday, and price. Good choice of activities, day trip to Paris by coach included and Disneyland Paris ticket for one day. Plenty of food, room clean and comfortable.

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Fantastic holiday!
Great value for money and a really great experience for me and my boy. Activities were super fun and the weather was amazing

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Stolen items Not dealt with in a…
Stolen items Not dealt with in a satisfactory matter.
Water bottle and torch stolen from sons back pack or the shelf next to his bunk by someone he was sharing the cabin with. Team leader not dealt with it appropriately. Son had to take waterbottle back from the thief himself. Thief was sharing cabin with son. Torch not found. Yeah leader made a cursory search around camp.

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A very enjoyable week of fun activities…
A very enjoyable week of fun activities and accommodation worth the money.

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Amazing adventure at Boreatton Park
My children aged 13 both spent a wonderful week at Boreatton Park. Activities were fun and they are excited to return again next summer. Staff were helpful and went above and beyond in every situation. I would not hesitate to use PGL again and both boys are already looking forward to next year's adventure. The location is stunning set deep in the countryside surrounded by fields and trees and all the staff I encountered were helpful.

Reply from PGL Travel
Not what we hoped for
Chloe chose the Osmington location because of the activities shown on the web site, there were a lot of water based activities shown. Chloe was disappointed that over the stay she only did one water based activity.
Chloe had a bad experience of another girl being mean to her. The staff were great about it but Chloe had to share a room with the girl and her attitude ruined Chloe's experience.

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PGL is a fantastic experience for…
PGL is a fantastic experience for children. The centres are fantastic, such a big range of activities with really well trained staff. The time away from parents with other children doing new things seems so good for children's independence and development.

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lack of safeguarding/support for additional needs
Complete lack of safeguarding, and poor oversight by staff meant that bullying and intimidation from other children went unchecked, resulting in a distressing experience for my child who has additional needs ( which were clearly highlighted on booking). Consequently I would absolutely not be recommending PGL, particularly for children who have additional needs.

Reply from PGL Travel
It's a well run organisation but my…
It's a well run organisation but my kids were a bit disappointed in the food (quality and quantity) and not so impressed by the activities. My sense (since I went myself 30 years ago) is there is a lot more focus on health and safety and the more adventurous activities have been cut (like quad biking, trail bikes, sailing).

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Dalguise is amazing!
My daughter has been to Dalguise for the last three years,its a great experience for children.The staff are all brilliant,my daughter is very shy but she has never had a problem there,she has loved every single trip.There is a massive selection of activities,they are kept busy all day,every day. The value for money is amazing,3 or 4 activities every day plus food and accommodation,can't fault it at all,would highly recommend to anyone

Reply from PGL Travel
My daughter had an amazing time at PGL
My daughter had an amazing time at PGL Windmil Hill during her 2-night stay. She absolutely loved the activities and even wished she could have stayed longer so she could complete all the activities available. The variety of experiences on offer kept her engaged and excited throughout her stay.
The accommodation was excellent, with clean and spacious rooms that made her feel comfortable and settled. The day staff were fantastic, always friendly, energetic, and accommodating, which really added to the positive experience.
She also enjoyed the food very much. The portions were just right, and there was plenty to keep her satisfied after a busy day of activities.
One thing I particularly appreciated was the no-phone policy during daytime activities. I think it's wonderful that children are encouraged to be fully present, enjoy the moment, interact with others, and simply be kids rather than being attached to their gadgets all day.
The only area for improvement would be the supervision at night. While it's understandable that teenage boys can sometimes be mischievous, it would be appreciated if the night staff were a little stricter when dealing with disruptive behaviour. My daughter and the other girls found it difficult to sleep because some boys were repeatedly knocking on doors and running away late into the evening.
Overall, my daughter thoroughly enjoyed her stay and came home with lots of great memories. Despite the minor issue at night, PGL provided a fun, active, and memorable experience that she would happily do again.

Reply from PGL Travel
Amazing experience
My daughter had an amazing time at PGL at Windmill Hill during her 2-night stay. She absolutely loved the activities and even wished she could have stayed longer so she could complete all the activities available. The variety of experiences on offer kept her engaged and excited throughout her stay.
The accommodation was excellent, with clean and spacious rooms that made her feel comfortable and settled. The day staff were fantastic, always friendly, energetic, and accommodating, which really added to the positive experience.
She also enjoyed the food very much. The portions were just right, and there was plenty to keep her satisfied after a busy day of activities.
One thing I particularly appreciated was the no-phone policy during daytime activities. I think it's wonderful that children are encouraged to be fully present, enjoy the moment, interact with others, and simply be kids rather than being attached to their gadgets all day.
The only area for improvement would be the supervision at night. While it's understandable that teenage boys can sometimes be mischievous, it would be appreciated if the night staff were a little stricter when dealing with disruptive behaviour. My daughter and the other girls found it difficult to sleep because some boys were repeatedly knocking on doors and running away late into the evening.
Overall, my daughter thoroughly enjoyed her stay and came home with lots of great memories. Despite the minor issue at night, PGL provided a fun, active, and memorable experience that she would happily do again.

Reply from PGL Travel
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