Pettifer Plumbing & Heating Reviews 

63
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

Called in this company to replace some Leaky radiator valves. After we showed him the two leaky valves he proceeded to hit the valves with a hammer - he said they were just stuck as this happens... See more

Company replied

Rated 5 out of 5 stars

I'm fairly canny when it comes to shopping around and ready to negotiate if needs be so was pleased that when compared to some others I'd contacted, these guys really seemed to know their stuff in te... See more

Company replied

Rated 5 out of 5 stars

Very reliable and effecient and helpful, the work was done to my satisfaction. i would not hesitate to use them again

Rated 5 out of 5 stars

When I moved to the area 5 years ago, I had no experience of local tradespeople but knew that Pettifer had installed the new boiler in my house so decided to go ahead & have them service it, & haven’t... See more

Company details

  1. Gas Installation Service

Information provided by various external sources

Boiler installations, boiler repairs and servicing in Enfield by Gas Safe heating engineers. Central heating installers, plumbing and bathroom installations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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No recent history of asking for reviews

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4.6

All reviews

(63)

16 reviews in the last 12 months

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Rated 2 out of 5 stars

RIP OFF

Called in this company to replace some
Leaky radiator valves. After we showed him the two leaky valves he proceeded to hit the valves with a hammer - he said they were just stuck as this happens sometimes and didn’t need replacing. He was in the house for ten minutes - sent a bill for £103. Checked the valves - they were still leaking. Having just had the job completed by another local company who did a proper job - replaced the valves after draining down the system - he was here for over an hour and a half and the bill came to £195 which included supplying valve.

You will note the cost has been amended - this was an error. In everything else I stand by this review. I did not cut off mid call - the call was completed.

20 June 2026
Unprompted review
Pettifer Plumbing & Heating logo

Reply from Pettifer Plumbing & Heating

Hi,
Well I feel I have to respond to this to point out the inaccuracy of pretty much everything in this review, this was the reason I called you because you hadn't communicated any of this to us before this point despite my final words upon leaving your property being if there is any problem just let us know, you didn't and a month after the job decided to leave us a review full of lies on a public platform.
You were not charged £120, a hammer was not used on any part of your heating system and according to our software the site visit lasted more than 20 minutes.
So your review wasn't honest in any way shape or form and that is perhaps why you hung up the phone mid call.
Our company prides itself on its service which is why this review is an anomaly and that is perhaps more to do with you than us.

Rated 5 out of 5 stars

Pettifer Plumbing and Heating

Pettifer Plumbing and Heating installed our new boiler four years ago and have returned every year since to service it. Paperwork arrives quickly via email and the servicing price is good value for money. Very happy to recommend Richard and his team.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Pettifer Plumbing Auunal Boiler Service

Pettifer Plumbing arrived on time and efficiently did the annual boiler service and "trouble-shoot" of my "no hot water" situation.
They did the annual service with efficiency as well as identifying the reason and solution for having no hot water, leaving me with hot water until a permanent repair can be done.
The boiler service certification and estimate for the further repairs was emailed to be the next day.
All in all very satisfied with the service received.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

When I moved to the area 5 years ago, I had no experience of local tradespeople but knew that Pettifer had installed the new boiler in my house so decided to go ahead & have them service it, & haven’t looked back. Richard & his colleague (sorry I don’t know your name) are both polite, friendly & very clean. I’m thinking (only thinking at this moment) of having the bath removed & a walk-in shower in its place, & have no hesitation in wanting Pettifer to do the job.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Pettifer Heating and…

I highly recommend Pettifer Heating and Plumbing!! I have found Richard, Deanne, David and the team to be highly professional, proficient and provided high level of customer service and satisfaction, clear communication, and are safe registered.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Superb service from this company

Superb service from this company. Richard arrived at the time agreed, assessed my needs, provided three different options and advised on the most suitable. He and the office kept me extremely well informed throughout and showed sensitivity and kindness.

Richard and Harvey are friendly, efficient and professional in all aspects of their work and in less than 48 hours, they installed the boiler, rationalising the old, messy pipework, and left everything immaculately tidy.

Having had a horrible experience with another plumbing company when major works were done before, I was dreading a similar experience with the boiler but things couldn’t have been more different this time. I will certainly be using Pettifer Plumbing & Heating from now on and I have no hesitation in recommending them.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Local, skilled team offering good value

I like to support small businesses when I can, especially those local to me. I've used Pettifer on several occasions and they are prompt to respond, provide a good quality of work and will return quickly if there is any problem. Their prices are reasonable and offer good value for money. Happy to recommend them.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Efficient service

Efficient service, from a very polite and friendly team. We have used Richard and his team in the past and will be happy to do so in the future.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and Friendly Service

This company is great. They are very friendly and polite. More importantly they are extremely efficient and always keep you posted if they are running late. They did a boiler service and also identified the problem immediately with our unvented water cylinder which was overheating. Would not hesitate in recommending Pettifers and would not use anyone else.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

High quality, expert and trustworthy service

I cannot praise Pettifer Plumbing and Heating enough. I have been using them for many years for repairs, service/gas safety certificates and have always been very impressed.
Recently I have had new boilers installed and have been extremely happy with the entire service from start to finish.
The admin team are exceptionally well-organised, pleasant and very communicative and responsive.
The advice about which boiler to pick was very useful and there was no pushy sales talk, it was all about responding helpfully to my specific needs. The new boilers were fitted with incredible efficiency and care, using high-quality skills and resources and in-depth expertise.
They had very high standards and did not leave until I was completely satisfied and they had cleared up everywhere. They ensured all the paperwork and registration processes were completed to meet legal requirements. They also made sure I was able to use the related app, and explained everything to me clearly and respectfully.
I will always use Pettifer for any future requirements. Top marks!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I have been using Pettifer Plumbing for several years and always found them to be punctual, knowledgeable, clean and polite. Every job has been done extremely well and reasonably priced. Highly recommended.

4 July 2025
Unprompted review

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