I have an auto delivery set up for my pooches food to get delivered, which makes my life so much easier. Communication leading up to delivery is great and it’s always delivered on time. For the first... See more
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Review summary
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Reviews shaping this summary
I have been really impressed with Pet Circle. My first order arrived the very next day, which exceeded my expectations, and everything was exactly as ordered and in great condition. I purchased Hil... See more
Company replied
I absolutely love Pet Circle and the service they offer. Every time I order it’s with me within 2 days and usually within 24 hours, to my door, stress free and discounted. There is no need to shop an... See more
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They are a lovely company and even sent me a painting image of my pets with email correspondence. They refunded me for cat food I accidentally ordered and I highly recommend them, if only they stocked... See more
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Company details
Written by the company
Like many good stories, Pet Circle's began with a man, and his dog. One day Mike noticed that his dad had stopped buying their family's very handsome golden retriever - George - his favourite thing: big, 15 kilogram bags of delicious food, after injuring his back! After a bit of thought, Mike realised that his dad wasn't the only person out there who found the process of driving to the pet store, picking up a huge bag of dog food, and hauling it home to be difficult and time-consuming. So, he thought of a way to tackle the problem. And so, Pet Circle was born - with the aim of helping people care for their pets by making purchasing pet products as simple as possible. More than six years later, over 200,000 pet owners trust the Pet Circle crew every month with their pet product shopping...and we couldn't be more grateful. From our furry families to yours: thank you for choosing Pet Circle! Our promise to you: The very best, to nourish the very best pets At Pet Circle, we don't just want to help feed your pet: we want to help nurture them, too. We offer thousands of the best brands of pet food, treats, health care and more - because we understand that your furry (and non-furry!) family members deserve the best. Best value, guaranteed We go above and beyond to source the best products at the best price, to offer you the best value that you can get. Not only do we have a solid price match policy, but if you take advantage of our Auto Delivery option, you'll automatically receive any discounts or special offers that may apply to the products in your order. Fast shipping If you place your order before 1pm, it will be dispatched on the same day. Honest, expert advice It's not enough that we recommend a food or health care product to your pet - it also must be genuine, thoughtful advice. Our qualified vets and vet nurses can answer any questions about the products you need, to help find what's best for your fur babies.
Contact info
Level 7/9 Castlereagh St, 2000, Sydney, Australia
- sales@petcircle.com.au
- www.petcircle.com.au
4.5
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service and price
I ordered what I needed and arrived the bed day before the expected delivery date.
Very happy with the service and price.
Thank you!
30 May 2026
Unprompted review
Reply from Pet Circle
Hi Peter,
Thanks for your review! We're so pleased to hear your order arrived ahead of schedule and that you're happy with both the service and price.
We hope your pet is enjoying their new bed!
Kind Regards,
Samantha.
Oops, sorry about that…
The company is good their delivery partners are appalling, I have had 5 experiences now of wrong address, wrong products, someone else’s order and a partial order delivery twice. And this is way too many times for me to give them a glowing endorsement.
30 May 2026
Unprompted review
Reply from Pet Circle
Hi Damian,
Thanks for sharing your feedback with us. We’re truly sorry to hear that your experiance with us recently has let you down.
At Pet Circle, we aim to provide the best experience possible for our customers, and your input is invaluable in helping us improve our processes. We take all feedback seriously and use it to make sure we’re constantly getting better.
I would be happy to investigate this further. If you wanted to reach out via email at sales@petcircle.com.au with "ATTN: Samantha" and your order number.
Kind Regards,
Samantha.
I am very impressed with both price and…fast delivery, great price
I am very impressed with both price and delivery times, will definitely be purchasing from Petcircle again. I would love to see Likits for horses on their website too?
Thanks Petcircle
30 May 2026
Unprompted review
Reply from Pet Circle
Hi Samantha,
Thank you for your wonderful review!
We're delighted to hear that you were impressed with both our pricing and delivery times.
We also appreciate your suggestion about adding Likits for horses to our range and we'll be sure to pass this recommendation on to our team.
Kind Regards,
Sandy
Spped and security
Brilliant. Fast and ssecure especially using Australia Post parcel locker
26 May 2026
Unprompted review
Reply from Pet Circle
Hi Nicola,
Thanks for your fab review! We love to hear that you and your furry friends are loving Pet Circle and our speedy delivery.
Your kind words just made our day!
Kind Regards,
Nicole.
Easy ordering system Great price
Easy ordering system Great price, prompt delivery with clear communication on when to expect products. Quality products. Thanks for making it so easy to care for my best friend.
23 May 2026
Unprompted review
Reply from Pet Circle
Hi Leanne,
Thank you so much for your wonderful review. We’re so happy to hear you found the ordering process easy, enjoyed our pricing, and appreciated the delivery updates.
It means a lot to know we can help make caring for your best friend a little easier.
We look forward to sending your next order soon.
Kind Regards,
Samantha.
Reply from Pet Circle
Hi Erica,
Thank you for your wonderful review!
We're so glad to hear you were happy with the price and the speedy service.
Kind regards,
Sandy
Fast delivery to my door
29 May 2026
Unprompted review
Reply from Pet Circle
Hi Joanna,
Thank you for your kind review!
We're so pleased to hear your order arrived quickly and right to your door. We really appreciate your support!
Kind Regards,
Sandy
Product arrived quickly and was left near the front door…
Product arrived quickly and was left near my front door. Definitely will buy again.
28 May 2026
Unprompted review
Reply from Pet Circle
Hi Shirley,
Thank you for your lovely review!
We're so glad to hear your order arrived quickly and was conveniently left for you, and even better that you're happy with your experience overall.
Kind Regards,
Sandy
Reply from Pet Circle
Hi Ron,
Thank you for your kind review!
We're so pleased to hear the item met your expectations, along with a good price and fast delivery.
We really appreciate your support!
Kind Regards,
Sandy
Amazing deals and competitive pricing
Amazing deals and competitive pricing, stocking Weruva, delivering is fast and efficient and i know my order is going to be packaged securely. Been using Pet Circle for many years now, always a happy customer.
27 May 2026
Unprompted review
Reply from Pet Circle
Hi S,
Thank you for your wonderful review and continued support over the years!
We're delighted to hear that you're happy with our deals, pricing, fast and efficient delivery, and careful packaging.
We truly appreciate your loyalty and look forward to continuing to serve you and your pets for many more years to come!
Kind Regards,
Sandy
Prompt and efficient delivery along…
Prompt and efficient delivery along with competitive pricing
26 May 2026
Unprompted review
Reply from Pet Circle
Hi Mark,
Thank you for your lovely review!
We're so pleased to hear you were happy with our prompt and efficient delivery, as well as our competitive pricing.
Kind Regards,
Sandy
Great price and fast delivery.
27 May 2026
Unprompted review
Reply from Pet Circle
Hi Eugene,
Thank you for your lovely review!
We're so glad to hear you were happy with the price and that your order arrived quickly.
Kind Regards,
Sandy
Very helpful with answering questions
Very helpful with answering questions. Speedy delivery
15 May 2026
Unprompted review
Reply from Pet Circle
Hi Silvana,
Thank you for your kind review!
We're so pleased to hear that you found our team helpful and that your order arrived quickly.
Kind Regards,
Sandy
Product available and cheaper than…
Product available and cheaper than anywhere else then got next day delivery for free very impressive
26 May 2026
Unprompted review
Reply from Pet Circle
Hi Jennell,
Thank you for your great review! We're delighted to hear you were happy with the price, product availability, and next day delivery.
We really appreciate your support!
Kind Regards,
Sandy
Excellent customer service and delivery…
Excellent customer service and delivery will be back for sure
28 May 2026
Unprompted review
Reply from Pet Circle
Hi Lyn,
Thank you for your kind review! We're so pleased to hear you were happy with our customer service and delivery.
We really appreciate your support and look forward to shipping your next order soon!
Kind Regards,
Sandy
Black Hawk food
Every time I order from Pet Circle the order pretty much comes the next day. My dog loves it when his order arrives, his Black Hawk kibble it's his favourite.
8 May 2026
Unprompted review
Reply from Pet Circle
Hi Janine,
Thank you for your wonderful review!
We're so glad to hear your orders are arriving quickly and consistently, and even better that your dog gets excited for delivery day.
It’s great to know he’s enjoying his Black Hawk kibble!
Kind Regards,
Sandy
My product was easy to find and to…
My product was easy to find and to order. Delivery was quick and the delivery man was friendly.
22 May 2026
Unprompted review
Reply from Pet Circle
Hi Veronica,
Thank you for your lovely review!
We're so pleased to hear that you found the product easy to locate and order, and that delivery was quick. It's also great to know the delivery driver was friendly, we’ll be sure to pass that feedback on.
Kind Regards,
Sandy
Delivery person went above and beyond
Whoever delivered the goods went above and beyond. It was raining and they created a shelter for my goods using junk that was sitting around. That person should be commended
26 May 2026
Unprompted review
Reply from Pet Circle
Hi Joanne,
Thank you so much for sharing this wonderful feedback!
We're delighted to hear that your delivery experience went above and beyond your expectations, even in challenging weather. We’ll be sure to pass your kind words on to the delivery team so the driver involved can be recognised and commended for their thoughtful effort.
We truly appreciate you taking the time to let us know, and we’re so glad your order arrived safely.
Kind Regards,
Sandy
Excellent communication
Great communication for order, and prompt transfer and delivery service of ordered products.
21 May 2026
Unprompted review
Reply from Pet Circle
Hi Rob,
Thank you for your great review!
We're delighted to hear that you were happy with the communication around your order and that the transfer and delivery were prompt.
Kind Regards,
Sandy
Appreciate speedy delivery service
As an older Australian, the Pet Circle site gives me ease of shopping for the favourites my furry 7 yo papillon loves. Thank you also for prompt deliveries when I need them.
26 May 2026
Unprompted review
Reply from Pet Circle
Hi H,
Thank you for your lovely review!
We're so pleased to hear that you find the Pet Circle website easy and convenient to use for shopping for your papillon’s favourite products. It means a lot to know our prompt deliveries help when you need them most.
Kind regards,
Sandy
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