Persis Collection - Persian Art Gallery Reviews 705

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their beautiful craftsmanship and attention to detail. Many people appreciate the secure and artistic packaging, which ensures items arrive safely and enhances the unboxing experience. The delivery service is frequently highlighted for being quick, reliable, and efficient, even for fragile items. Reviewers also commend the outstanding customer service, describing it as responsive, helpful, and exceptional. However, some people were dissatisfied with the quality of certain products, mentioning issues like low-quality materials or items breaking easily. A few customers also experienced delays in product arrival, though customer support was noted to be helpful in resolving these issues.

What people talk about most

Product

Consumers find products to be of high quality and beautifully crafted. Many reviewers praise the great... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and reliable... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Woow! I am beyond shocked on how good the customer service is very fast and reliable also delivering the items in a secured package. Amazing job guys will be recommending and purchasing again. Tha... See more

Rated 5 out of 5 stars

This was well worth the wait! The products came securely wrapped and are beautifully made. I’m really so delighted and it is the only supplier I could find that delivered in the UK for free. Stunning... See more

Rated 5 out of 5 stars

I absolutely love the products from Persis Collection! The quality is excellent — everything is beautiful and made with great attention to detail. You can truly see the care that goes into each... See more

Rated 5 out of 5 stars

Great selection of items. Excellent customer service and the best quality. I will be shopping again with them!


Company details

  1. Art Gallery
  2. Decoration and Interior Design Store
  3. Fashion Accessories Store
  4. Gift Shop
  5. Jewelry Store
  6. Persian Restaurant

Written by the company

Persis Collection, a Persian art gallery, embodies a captivating bridge that elegantly blends the intricate threads of Eastern and Western cultures. At our core, we are driven by the mission to ignite a global fascination with the multifaceted allure of Middle Eastern and Persian art, fostering a deeper appreciation that transcends borders. As we embark on this transformative journey, the initial stride takes form through the Persis Collection website—a gateway to a visionary landscape encompassing continents, realized through immersive galleries and exhibitions. Imagine a world where individuals from diverse walks of life are immersed in the captivating tapestry meticulously woven by modern Persian and Iranian artists. Our curated collection unveils a diverse spectrum of over a thousand meticulously fashioned home decor, jewelry, and fashion pieces. Each creation resonates with the vivacious tones and intricate designs emblematic of Persian and Middle Eastern artistry, bridging heritage with modernity. This earnestly extends an invitation to join hands in preserving, rejoicing, and disseminating the rich artistic legacy that harmoniously binds the realms of East and West. This symphony echoes the opulent cultural heritage of both Persia and Iran, underscoring the beauty that flourishes when tradition meets innovation.,


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

705 reviews

5-star
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1-star

Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Lovely 🥰 …

This is masterpiece beautifully hand crafted also the packaging was awesome and complementary to this beautiful Minakari masterpiece thank you persis for taking care of my order you’re awesome ♥️♥️♥️

10 May 2023
Unprompted review
Rated 5 out of 5 stars

The best Persian art gallery so far

The best Persian art gallery so far, fast delivery and so many beautiful products. I ordered for couple of times now and they definitely deserve a good review, highly recommended.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Persis…

I had a great experience with Persis Collection. I placed an online order with them late. I shoot San email to see if I can get the item earlier than expected, since it was for a birthday, Ali assured me that I will get it really soon. I got the package yesterday, as he said, with a beautiful Nowrooz greeting card. It was carefully packed and nothing was damaged or broken from London to LA. I highly recommend Persis Collection and will definitely be back soon for more. Thank you Ali and the Persis Collection for your unique stuff and great customer service!

25 March 2023
Unprompted review
Rated 5 out of 5 stars

I purchased my beautiful 7sin from…

I purchased my beautiful 7sin from Persis. First, I was mad while I didn’t get my order on time while in website It was mentioned I’ll receive my package before New Year. I didn’t take attention to tricky part about back up order. Arya was super friendly and helpful to expedite my shipment to USA and I got it before Noruz. It’s worth to wait… It’s hand made and there is impossible to get error free piece but I love everything that I ordered. They were imperfectly perfect. Thank you Arya

19 March 2023
Unprompted review
Rated 4 out of 5 stars

I bought sofreh haft-sin and it was…

I bought sofreh haft-sin and it was very small while it was not shown in the picture in the website

15 March 2023
Persis Collection - Persian Art Gallery logo

Reply from Persis Collection - Persian Art Gallery

Dear Mozhdeh,

Thank you for your feedback. Upon reviewing your order, you ordered the "Small Minakari Art Haft Sin Set". Below is a copy of the description posted on our website of the item you ordered claiming to be very small. The product sizes are also stated on our website.

Set of 6 small plates, 1 platter and a mirror.
Artwork: Mina Kari
Production: Handmade
Object: Haftsin set.
Plates Dia. 12 cm, 10 cm, 7.5 cm
Platter size: D 16 cm H 10 cm
Mirror height: 17 cm
Origin: Persian
Plate material: Copper
Coating: Enameled coating and metal oxide painting

Kind Regards,

Persis Collection

Rated 1 out of 5 stars

I didn’t like quality and mirror it was…

I didn’t like quality and mirror it was broke I saw the picture I really like it, but when I bought it, it was totally different.

14 March 2023
Persis Collection - Persian Art Gallery logo

Reply from Persis Collection - Persian Art Gallery

Hello Mahnaz,

All our items have detailed product descriptions that state sizes, colors and shapes. We also provide various photos of the products on our website prior to purchase. We also state in the product description that the product is fully handmade and that "No two handmade products are exactly the same".These items are handmade and not mass-produced by industry, therefore the products are delicate in nature.

We have emailed you various times to resolve this alledge concern of yours, but we have no received a response back from you. Please kindly email us back at info@persiscollection.com so that we can assist you.


Rated 3 out of 5 stars

Hello

Hello! I would like to share my experience with your store ! The product is very nice and as described! But I’m not happy about the shipping! I place 2 separate orders,and was charged for 2 different shippings! At the end when I got my package everything was packed in 1 box and the delivery company charged me another $18 upon arrival! I don’t know why and how your company works like that ,but we were not happy with the service you provided at all!

24 February 2023
Persis Collection - Persian Art Gallery logo

Reply from Persis Collection - Persian Art Gallery

Firstly we are very happy to hear you liked the products. Regarding the delivery charges, the delivery charge is based on the total weight of your order not the number of orders. However, as goodwill, we have refunded you for one of the shipping charges. Regarding the $18 charge upon arrival, this is the custom fee charged by the Canadian government, we absolutely have no ability to change or object to customs charges imposed by the government. As we mentioned in our terms and conditions,, customers are responsible for custom charges, if any. We try to keep the item values as lowest possible, and usually, customers won't get charged but sometimess the customs office may decide to investigate and charge the customer. (it really depends on the country) The cost of these custom charges vary.

We have also sent you an email with regards to this but have yet received a response.

Rated 5 out of 5 stars

Love! I ordered “backorder” items and

Love! I ordered “backorder” items and stock items and they all arrived today! I emailed them about a minor question and they were really helpful. My family loves everything we got. The pieces are hand painted and I am super super pleased with the quality!

10 March 2023
Unprompted review

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