Persis Collection - Persian Art Gallery Reviews 705

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their beautiful craftsmanship and attention to detail. Many people appreciate the secure and artistic packaging, which ensures items arrive safely and enhances the unboxing experience. The delivery service is frequently highlighted for being quick, reliable, and efficient, even for fragile items. Reviewers also commend the outstanding customer service, describing it as responsive, helpful, and exceptional. However, some people were dissatisfied with the quality of certain products, mentioning issues like low-quality materials or items breaking easily. A few customers also experienced delays in product arrival, though customer support was noted to be helpful in resolving these issues.

What people talk about most

Product

Consumers find products to be of high quality and beautifully crafted. Many reviewers praise the great... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and reliable... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Woow! I am beyond shocked on how good the customer service is very fast and reliable also delivering the items in a secured package. Amazing job guys will be recommending and purchasing again. Tha... See more

Rated 5 out of 5 stars

This was well worth the wait! The products came securely wrapped and are beautifully made. I’m really so delighted and it is the only supplier I could find that delivered in the UK for free. Stunning... See more

Rated 5 out of 5 stars

I absolutely love the products from Persis Collection! The quality is excellent — everything is beautiful and made with great attention to detail. You can truly see the care that goes into each... See more

Rated 5 out of 5 stars

Great selection of items. Excellent customer service and the best quality. I will be shopping again with them!


Company details

  1. Art Gallery
  2. Decoration and Interior Design Store
  3. Fashion Accessories Store
  4. Gift Shop
  5. Jewelry Store
  6. Persian Restaurant

Written by the company

Persis Collection, a Persian art gallery, embodies a captivating bridge that elegantly blends the intricate threads of Eastern and Western cultures. At our core, we are driven by the mission to ignite a global fascination with the multifaceted allure of Middle Eastern and Persian art, fostering a deeper appreciation that transcends borders. As we embark on this transformative journey, the initial stride takes form through the Persis Collection website—a gateway to a visionary landscape encompassing continents, realized through immersive galleries and exhibitions. Imagine a world where individuals from diverse walks of life are immersed in the captivating tapestry meticulously woven by modern Persian and Iranian artists. Our curated collection unveils a diverse spectrum of over a thousand meticulously fashioned home decor, jewelry, and fashion pieces. Each creation resonates with the vivacious tones and intricate designs emblematic of Persian and Middle Eastern artistry, bridging heritage with modernity. This earnestly extends an invitation to join hands in preserving, rejoicing, and disseminating the rich artistic legacy that harmoniously binds the realms of East and West. This symphony echoes the opulent cultural heritage of both Persia and Iran, underscoring the beauty that flourishes when tradition meets innovation.,


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

705 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

This was well worth the wait

This was well worth the wait! The products came securely wrapped and are beautifully made. I’m really so delighted and it is the only supplier I could find that delivered in the UK for free. Stunning collection and can’t wait to set up the Sofreh for my daughters wedding

7 May 2025
Rated 5 out of 5 stars

I bought a necklace that was of very…

I bought a necklace that was of very good quality, the site support helped me get a discount. They also helped me ship my two separate orders at the same time without any extra charge. Thank you

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

I have placed several orders on website and was never let down. All items are always well wrapped and of good quality. Delivery is super fast (EU delivery). Thank you so much I will be returning again :))))

10 May 2025
Unprompted review
Rated 1 out of 5 stars

The metal already lost its color

The metal already lost its color, the neckless is too heavy and uncomfortable. the return is not free, and you have to pay it yourself, if you want to return it, which means if you want to return the item from USA to London the cost would be much more than keeping the item! Dont risk to buy it if you live in another country than England.

15 January 2025
Unprompted review
Persis Collection - Persian Art Gallery logo

Reply from Persis Collection - Persian Art Gallery

Dear Nairika,

Thank you for your feedback, and we're sorry to hear that you were not satisfied with your purchase. The Iran Love Necklace is made of brass, as clearly stated in the product description. Brass is a natural metal that develops a patina over time, which is part of its unique character.

To maintain its shine, brass jewelry requires occasional cleaning. A simple method is to use toothpaste or a mixture of vinegar and baking soda to restore its original luster. This is a natural process and not a defect in the material.

Regarding returns, we do accept them as per our policy, but as stated on our website, return shipping costs are the responsibility of the buyer. We always encourage our customers to check the product details before purchasing to ensure it meets their expectations.

We appreciate your support and are always here to help if you need further assistance!

Best regards,
Persis Collection Team
www.persiscollection.com

Rated 5 out of 5 stars

Great experience!

Ordered different items for Christmas gifts! They came all together in one box. It was wrapped perfectly! No damage and no cracks
All items were exactly as it was shown on their website.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful great quality items good…

Beautiful, high-quality artistic items with great packaging and lovely gift options. Delivery was quick, and the recipient loved their gifts. The calligraphy salt and pepper shakers are absolutely gorgeous. Incredible customer service—after they sent the wrong pattern, I contacted them, and they promptly delivered the correct one while kindly advising me to keep the other set as a gift! really appreciated this kind gesture. Amazing experience, thank you so much Arya I’ll definitely be shopping for more of your lovely unique style items.keep doing good work

8 October 2024
Unprompted review
Rated 5 out of 5 stars

Persian lettered necklace

I bought a Persian lettered necklace for my daughter. I was very happy with it. The company let me choose the design of the pendant and took care in the product and in keeping me informed of the progress of the design and making of it. I was very happy with the product and the service.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

I have ordered many items from Persis…

I have ordered many items from Persis Collection and all items are delivered very fast and are so beautiful. As a Persian myself, and not having a shop where I live, this is wonderful to be able to purchase from Persis Collections, fast delivery, beautiful products and helpful staff. Thank you Persis Collection

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Strongly Recommend

I had a great experience with Pesis Collection. They provided on-time delivery, and my purchase was absolutely beautiful. To top it off, they kindly included a lovely gift with my order. Highly recommend their service!

30 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently bought a beautiful…

I recently bought a beautiful handcrafted Persian backgammon and a set of ceramic plates from Persis Collection, and I’m thrilled with my purchase! The quality is outstanding—both items are even more stunning in person. The Khatam backgammon quality, a true statement piece, and the plates add a lovely Persian artisanal touch to my table.

The customer service was fantastic too. I was kept informed throughout the process, and everything arrived safely and on time. It felt like opening a special gift!

Thank you Persis

24 August 2024
Unprompted review
Rated 2 out of 5 stars

Got the wrong tracking info abc then it…

Got the wrong tracking info abc then it took several days to get response

7 August 2024
Persis Collection - Persian Art Gallery logo

Reply from Persis Collection - Persian Art Gallery

Dear Dimpy,

We sincerely apologize for the issues you faced with your order and the delay in our response. Due to a mix-up with our courier, the same tracking link was mistakenly assigned to multiple orders, causing confusion. We had to wait for the courier's response to investigate this matter thoroughly, which is why our response time took longer than usual.

We strive to respond to all emails and messages within two days, and over 80% of our responses are typically sent within two hours. However, cases requiring additional investigation, like yours, may take longer. We genuinely regret any inconvenience this caused you.

Regarding the size of the pendant, we will update our product descriptions to include precise sizing information. If the pendant does not meet your expectations, please feel free to return it. Your feedback is invaluable to us, and we are committed to improving our service and ensuring a better experience for you in the future.

Thank you for your understanding, and we appreciate your patience.

Best regards,
Arya

Rated 5 out of 5 stars

Beauty and high quality

I had bought a custom made gold necklace which was really beautiful and attractive when it arrived. It was of good quality and delivered quickly.
The variety of products is high and it confused me which one to choose. I think less variety is better. Thanks

18 July 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Placed an order on Apr 7, after I was assured by customer service that the item would be delivered in time for mother's day. Eventually the item was delivered a month late (well after mother's day) and that too after I repeatedly had to follow up with them asking for the status. I had ordered a customized key chain and it cost £180. The item delivered was mediocre and substandard, not even worth £30 let alone the price I paid for it. The key chain had rust marks and the gold plating / paint was chipped. I flagged this to their customer service and I was told I would get a new key chain and a partial refund - I got neither. Poor customer service and mediocre product. I will definitely not ever recommend this website to anyone!

Update Aug 2024
After my posting of the above review (and sending yet another email reminder), Persis have sent a replacement chain and I have received a partial refund.

29 May 2024
Persis Collection - Persian Art Gallery logo

Reply from Persis Collection - Persian Art Gallery

Dear JMSheikh,
Thank you for your feedback. We sincerely apologize for the delays and the issues with the keychain. When you left this review, the replacement keychain had already been posted and the refund was issued; both were on their way to you. Additionally, please note that the keyring pendant is made of solid 18k gold, which contributes significantly to its value, much higher than £30 as mentioned. We take our customer service very seriously and are committed to making things right. Please don't hesitate to reach out if there's anything more we can do.

Best regards,
Arya

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