Perry Uniform Reviews 

101
TrustScore 3.5 out of 5

3.4

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Rated 4 out of 5 stars

Fast delivery and good quality overall. My only constructive feedback is on sizing: figuring out the right size for each item is far more complicated than it needs to be. Between ages, inches, chest a... See more

Rated 5 out of 5 stars

My new hockey club blazer has just arrived from Perry and I love it! I’ve been wanting one for ages - they’re very colourful and distinctive - and quite a few of my friends have them so am thrilled wi... See more

Rated 3 out of 5 stars

I'm giving 3 stars, because the quality of clothing is average to poor and the prices are extremely high - in some cases five times as much as other uniform providers, for the same thing. (£42 for... See more

Rated 1 out of 5 stars

Poor quality clothes. Order took ages to be delivered and customer communication very bad Our daughter’s school switched supplier and it has been much better. Sad we still have to use Perry for ou... See more

Company details

  1. Uniform Store

Written by the company

Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

101 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(101)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent fitting service

Excellent fitting service through the school. Took both my children to be measured at Thomas's College and the staff were so helpful.

23 June 2026
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Reply from Perry Uniform

Thank you for your review! We are pleased to hear that you had an excellent fitting experience and the Perry staff were helpful.

Rated 5 out of 5 stars

Easy to order.

Easy to order.

19 June 2026
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Reply from Perry Uniform

Thank you for your review! We are glad to hear it was easy for you to order.

Rated 1 out of 5 stars

I bought a blazer last year

I bought a blazer last year. Sizing guide was so far off being correct. Couldn’t return it. Bought another one this year. Again the quality is horrific. The buttons are plastic the piping is coming off and fit is terrible and I would never ever buy from here again. I could get this made in China for what feels like 5 pounds.

16 June 2026
Unprompted review
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Reply from Perry Uniform

Hi James, We appreciate you bringing this to our attention. We hold our customer service to the highest standards and would like to review this with you directly to ensure total transparency. In December and more recently we have invited you to return the blazer to us to review. Please reply to our email so that we can assist you.

Rated 1 out of 5 stars

Do not use this company

Do not use this company. The material is terrible. The clothes are terrible. They will not accept your returns. Be aware. This company is a SCAM

2 December 2025
Unprompted review
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Reply from Perry Uniform

Hello Joe I think you are talking about another company. Perry Uniform is a school uniform company based in the UK and we provide free returns labels with every order we send out. Based in Leeds in the UK. It would be appreciated if you could remove this review.

Rated 1 out of 5 stars

Faulty zip on new coat …

Very poor I ordered a coat from this company suppossed to be based in London its not its in China the coat finally arrived over three weeks later than they saidand the zip is not working there are quite a few of the teeth bent so the coat won't zip up I emailed asking for a pre paid label via email so I could send the faulty coat back as its not fit for purpose, numerous emails later offering me 10% discount and saying i could keep the coat if i accepted the discount why anyone would want a coat that doesnt zip up is beyond me. they finally said I can send the coat back gave a Chinese address so not based in the uk and say its my responsibility to pay for return postage (which will cost around £15 )the coat is faulty I've sent photos as proof of the faulty zip the coat also looks nothing like the coat advertised its cheap material and not thick and plush as shown on their website do not order from this company customer service is rubbish

24 October 2025
Unprompted review
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Reply from Perry Uniform

Hi this is the Perry Uniform Trustpilot page not Perrystreetwear.com . We are a school uniform company based in Leeds in the UK. We send out a postage free returns label with every order and would never offer a discount for a faulty product. We believe your review is for another company and we would be grateful if you could remove this review.

Rated 1 out of 5 stars

Jumper

Received my jumper today and it’s nothing like the jumper advertised. It’s an absolute mess no one could possibly wear it so badly put together very cheap and just bloody awful. I’d advise people not to buy from this company. Cheap awful tat.

25 October 2025
Unprompted review
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Reply from Perry Uniform

Hello Lesley, please can you let us know which school you were ordering for as we are concerned to hear this feedback about the jumper and would like to check our stock. We cannot find your customer record to see which school uniform this feedback applies to. Please confirm Thank you. Perry Uniform

Rated 1 out of 5 stars

Poor service

Poor service, quality of products are awful, not as shown on website, please be aware if you want a refund good luck, and it is from China which it shows a UK address on website, very poor company do not buy ive lost money and ended up with a coat I wont wear and can't even sell cheaper its dreadful . Sick of being ripped off

14 October 2025
Unprompted review
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Reply from Perry Uniform

Hi this is the Perry Uniform Trustpilot page not Perrystreetwear.com . We do not appear to have had an order from you. Perry uniform is a school uniform supplier based in Leeds in UK not China. We believe your review is for another company and we would be grateful if you could remove this review.

Rated 1 out of 5 stars

Do not use this company

Do not use this company - ordered a jacket and they have sent completely the wrong colour of jacket and now they are expecting me to pay to return it for a refund - have requested a free returns label as but they are now completely ignoring me and have not even provided me with a return address or return note
Complete scam

7 October 2025
Unprompted review
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Reply from Perry Uniform

Hi this is the Perry Uniform Trustpilot page not Perrystreetwear.com . A free returns label is sent with every order we send out. We are a school uniform supplier based in the UK. We believe your review is for another company and we would be grateful if you could remove this review.

Rated 1 out of 5 stars

Poor supply management

Having waited 5 weeks for an out of stock item (part of mandatory uniform...), making things a little difficult for my son at school, they then refused to even send it express or fast-track, so had to wait another 5 days for it to arrive. I wouldn't mind so much if the pricing wasn't premium. £29 for a pair of kids polyester gym shorts... for that price I'd expect good service to go with it.

3 October 2025
Unprompted review
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Reply from Perry Uniform

Hello Alison, Thank you for your feedback regarding the order placed on the 29th August. We are sorry to hear our service did not meet your expectations. Demand in the last week of August for the bespoke shorts in the size you required was significantly higher than usual this year and our UK based supplier delivered more stock as quickly as they could. I can assure you that we did attempt to upgrade your delivery service but the package had already left our distribution centre. Please accept our sincere apologies.

Rated 1 out of 5 stars

Terrible customer service, poor quality

It is very unfortunate that my daughter’s school uses this company for their uniforms. Part of the uniform required has been constantly delayed. This has been frustrating. What has been infuriating is that for the past 3 weeks I have been lied to about the delivery date of these items. I had also been promised next day delivery to make up for the delay only to be told that this has “accidentally” not been applied and that this will cause a further week of delay. Horrible customer service. I am one of many displeased customers at my school (with the quality of the uniform and the timings of delivery) and we are getting together to find a new provider for our school uniforms. I suggest you do the same.

11 September 2025
Unprompted review
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Reply from Perry Uniform

Hello Dee, we are sorry to hear that our service fell short of your expectations and, if possible, we would like to investigate this further. The quality of our customer service and integrity of our staff is of paramount importance to us and we would like to find out what happened. If you could email info@perryuniform.co.uk for the attention of Mary we can identify your customer record, identify the issues and ensure it does not happen again. Thank you.

Rated 1 out of 5 stars

Abysmal service and response times

Abysmal service and response times. I ordered a uniform item several weeks in advance. After two weeks of no updates beyond an order confirmation received at the time of purchase I followed up via email and was told my item would be delivered within 2-4 working days. At the end of this time, I received an email asking me if I did indeed want my item delivered to the delivery address input at the time I placed my order. Shockingly, I did wish to have it delivered to my home address as entered. I was then asked for my phone number - information that had also been provided at the time of purchase as evidenced by its inclusion in the order confirmation. I was finally informed that if I did wish to have my item delivered to my address I would need to pay a further 40 pounds and that it would take a further 3 weeks to arrive. Obviously by this point it was apparent to everyone but the sales representative I was interacting with that there was no chance of it arriving in time. Additionally, it was never made clear to me why I heard nothing for a fortnight after placing my order or why I was falsely assured of my item being in transit and having an expected delivery timeframe of 2-4 days despite not having left their facility. Needless to say, I do NOT recommend this business.

22 August 2025
Unprompted review
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Reply from Perry Uniform

Hello Carolina We are sorry that you experienced these delivery problems in August. We would be very grateful if you could email info@perryuniform.co.uk for the attention of Mary so we can identify your customer record, identify the issues and ensure it does not happen again. Thank you.

Rated 5 out of 5 stars

University Boat Club Blazer - How stylish!

Ordered university boat club blazer in March for my son for before Henley and it arrived perfectly made, fitting well and looking sharp! Very happy with it, especially after reading some of the negative reviews on here (I was a little worried to say the least!). Nothing short of 'does exactly what it says on the tin.' Thank you! He's gunna look so handsome!

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish

Poor quality, poor pricing, slow delivery. We’ve waited 8 weeks for items supposedly in stock before only to find when they arrive the quality is poor. This has been a repeated issue over the last two years so not an isolated issue sadly. We’re forced to use them for all branded items and now they are charging almost £50 for a child’s fleece. Seems insane given how fast they grow and how often things get lost. Not value for money.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Don't ship orders

Ordered a blazer for an event and was assured it would arrive in time. A week before the event, I emailed asking for an update and I was told it won't be ready for over a month. Zero apology given. Note I have been waiting over 8 weeks for this.

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't Buy if You Have Another Option

Our school recently switched to this provider and they are terrible. The quality of their offering is meaningfully poorer than other uniform providers with shrinking, pilling and lack of colour-fastness all major issues. The condition of uniforms which are 4-5 years old from previous providers and have gone through several children is better than the uniform provided by Perry's after just 2 or 3 washes. Appalling.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Quite the worst supplier I have ever encountered

This uniform supplier is consistently very poor indeed. Their sizing advice is universally incorrect, and indeed the sizes of their clothes are bizarre (for example, socks that fit feet do not fit calfs, shirts that fit bodies have ridiculously long arms etc). They mark items as "in stock" and when you order them they tell you they are on back order and take months to deliver. When they deliver.child has grown so you need to start all over again. Customer Service take 2 weeks to answer an email, and they never answer the phone. Avoid at all costs.

1 September 2024
Unprompted review

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