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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, helpfulness, and supportive attitude. Many highlight the outstanding customer service, noting the team's dedication, clear guidance, and attention to detail which made complex processes feel smooth and manageable. The service is frequently described as efficient, with people appreciating the quick response times and the overall stress-free user experience. However, some customers also noted dissatisfaction with the company's handling of appeals, mentioning a lack of support and explanation, and in one instance, expressed concerns about the resolution of a financial matter during an appeal, feeling that the outcome was unsatisfactory or that further assistance was not provided.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, efficiency, and... See more

Response time

Reviewers highlight the positive aspects of response time. Customers consistently praise the prompt and rapid... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Customers consistently report positive experiences with the user experience. Many reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If they were a hotel they would be amongst the best, Ritz & Savoy! Five-star service from start to finish. Byron was our consultant, and his expertise and support were exceptional. He was always av... See more

Rated 5 out of 5 stars

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communicatio... See more

Rated 5 out of 5 stars

Byron’s understanding of our case was outstanding, he was always professional and showed patience during our many enquiries. He kept us regularly informed throughout and explained everything in grea... See more

Rated 5 out of 5 stars

I would like to thank Henry Paterson and Jessica Walsh for their brilliant handling of my Skilled Worker application. They have helped me fill out and submit my application. Moreover, Permits2Work got... See more


Company details

  1. Legal Services & Government

Written by the company

A leading UK immigration specialist providing private and corporate clients with professional advice and legal support.


Contact info

4.9

Excellent

TrustScore 5 out of 5

395 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

High level of professionalism.

The caseworkers (Jessica & Steven) that handled my skilled worker visa application were professional and attentive to little details. They answered all my inquiries, and the whole process was butter-smooth.

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Tier 2 Skilled Worker Visa Application

I was very satisfied with the services and support I received throughout my application process. Steven and Jessica were absolute superstars, ensuring I remained informed and guiding me accordingly. They made the application process smooth and liaised very well with all parties involved.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID trusted them on their…

AVOID AVOID AVOID trusted them on their words that they knew what they were doing and had knowledge of doing spouse visa did what they told us and paid them used this company such a scam they did not over look a mistake on a wage slip typing error and then caused the visa to fail not sure why they did not help to their utmost best not sure where the 5 star reviews come from maybe fake or experience from destroying a married couple life that were supposed to be together

they did not bother to help or explain the appeal when it came to it all I know this company has taken thousands of pounds none refunded no help further at all had to beg for help disgrace of a company

19 August 2024
Unprompted review
Rated 5 out of 5 stars

First used Permits2 Work back in 2022

First used Permits2 Work back in 2022, I was impressed with the level of professionalism and accuracy which enabled me to get a decision from the Home Office very fast. Fast forward, I used the same team in 2025, and the level of service was beyond exceptional, and because I went for a priority service, the decision for my work visa from the Home Office this time was delivered the following day.
Will always use the same team, and I advise anyone seeking high quality services to use Permits 2 Work.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support and smooth visa process

We, Sebastian and Patrycja, are very happy with the service we received from Permits2Work. The entire visa process was handled professionally, and we felt supported every step of the way. Communication was always clear and timely, and all our questions were answered with care. We highly recommend their services – 5 stars from us!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Support and ease

It was great to have my application submitted and supported by Jessica Walsh and Steven Williams. They were thorough professionals and helped answer each and every single query I had regarding my application and going above and beyond to help me out. Applause to these guys and the wider team.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

A heartfelt thank you to Madam Ariana…

A heartfelt thank you to Madam Ariana and Henry for their outstanding support. Their professionalism, kindness, and attention to detail were truly remarkable. I’m deeply grateful for their help and highly recommend them both — a fantastic team!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Experienced, quick, helpful and very friendly!

Experienced, quick, helpful and very friendly! It was such a relief to find this company while doing my visa application - they just made the process so much smoother and less stressful. Many, many thanks to Byron and Jess, I would definitely recommend their services!

14 July 2025
Unprompted review
Rated 5 out of 5 stars

From the very first consultation to the…

From the very first consultation to the final congratulatory email, your team's dedication, clarity, and guidance were truly remarkable. You made a complicated journey feel smooth and manageable. The way you handled every detail with care and precision gave us confidence and peace of mind at every step.

Please accept my heartfelt thanks on behalf of my entire family. We are deeply appreciative of your efforts, and we feel fortunate to have your firm for this important milestone in our live

Muhammad Abbas Khan

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Flawless experience

I had a truly outstanding experience with Steven and Jessica at Permit to Work for my visa extension application. Their processes were absolutely flawless, making what could have been a stressful experience incredibly smooth. They answered all my questions thoroughly and patiently, providing clear guidance every step of the way. I highly recommend their services!

23 June 2025
Unprompted review

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