Perlego Reviews 2,446

An outstanding experience from start to finish. The help desk agent was knowledgeable, patient, and incredibly helpful, making the entire process easy and stress-free. Truly excellent service.

Vital access to brilliant critical theory text.

Great selection on reading material.

The varied selection of high quality books was astounding. The AI assistant proved quite helpful, making the initial task of sourcing information easier.
The pricing is competitive as buying some of these books is prohibitive.

I’ve been using Perlego for the past three years of college and genuinely love the service. This week, I noticed that my subscription was set to end three days before my final exam. I was stressed because I either had to take the exam without access to my textbook or pay another $18 just to use it one last time before the semester ended.
I reached out to Perlego to see if there was any chance of a reduced rate for a short extension. Syed from the Perlego team not only responded quickly, but kindly extended my subscription for the exact three days I needed, and didn’t charge me anything extra.
I truly appreciate the support and customer care. Thank you, Perlego, and thank you, Syed, for helping make finals week a little less stressful. I highly recommend this service to any student who wants reliable, affordable access to textbooks.

A team dedicated to ensuring that they deliver the best publishers all in one place. It is the library you need for all your reading needs

I was in a real bind. Perlego allows me access to hundreds of current law-school texts, each of them $200 to $300 if I had to buy them. Suddenly, during take-home midterms, I lost access to the site. The Help desk in London was listed as closed overnight, but I emailed anyway, asking for help. Syed got back to me immediately and fixed the problem. You are a lifesaver, Syed!

Very useful membership during my psychotherapy studies. Comfortable text to speech. Very rarely the file format doesn't allow highlighting or text to speech due to licensing I think. The customer service is very quick and helpful in replying in the several times I have contacted them. Especially Syed was lovely dealing with my payment issue. It's amazing actually being able to reach out to a human when needed in these times, thank you, don't change that haha.

Excellent range of books - and it's so easy to use. The value for money is an added bonus. I can access books that cost more than double to monthly subscription to buy, and I don't have to find shelf space for physical books, either!!

Ease of use and good collection of titles

I urge anyone considering signing up for a subscription with Perlego to be very careful. The cancellation process is not straightforward, and I’ve had repeated issues with it.

I’ve now had this happen twice. I believed I had cancelled my subscription, only to be charged again afterwards. I finally managed to cancel my subscription on 09/10/2025 and even closed my account, yet on 13/10/2025, another £12 payment was still taken from my card.

It’s incredibly frustrating to have to chase refunds after properly cancelling a service. I hope Perlego improves their cancellation and billing process so others don’t experience the same issue.

Perlego is incredibly useful for me during my veterinary medicine studies and also for afterwards. It gives me access to a diverse range of books with more specific knowledge and guidelines that are able to be covered in my university courses. My only complaint is that some of the books I have accessed do not allow to highlight and annotate some sections of text (BSAVA Wound Care). Hopefully this can be corrected with another version of the book.

So many options, they made it possible for me to bring my textbooks via my computer on my Europe trip, so I didn't have to haul around 5 heavy books! Works smoothly, and the customer service is TOP NOTCH!!! 10/10

Rubbish. They make you think that signing up will give you full access to the otherwise limited version of the book. But once you do, you’ll have to subscribe (and pay them) to actually access it.

My experience has been great so far! The platform is highly responsive and has excellent user interface. The textbooks that I need are accessible and after subscribing, I was able to access what I needed within minutes. I also appreciate the reasonably priced monthly subscription options. Highly recommend!

I have been using Perlego for my PhD research in CSR, and it's been a practical solution for accessing academic materials affordably. The platform has a good range of books relevant to my field, with useful search, highlighting, and read aloud features.

The system is clean, discreet, and easy to use, although it is not as convenient or intuitive when reading on portable devices.

Excellent app with great books. I am a psychologist and found almost all books that I wanted to read.

I was having some trouble downloading a book and the Perlego support gave me prompt, clear and simple instructions. I was able to follow the guidelines and download the book in no time. I really appreciated their concern, investment in resolving my problem and following up that it had been properly resolved.

I had an issue with my subscription payment, and at first I thought it couldn’t be resolved. However, the Perlego support team (especially Syed) handled my case with great professionalism and kindness. They made an exception and quickly processed my refund, which completely changed my experience for the better.

I really appreciate their customer care and transparency. Highly recommended service and team!

Manahel

I had inexplicable problems paying my subscription, so reached out via email. Within 24 hours, I had a personal response (yes, an actual person!) from someone who sorted everything out for me. Syed was quick to organise an alternative method of payment, and made sure I had access to the library while waiting for the funds to go through.

As a neurodivergent student, audio texts are very useful for my studies in BSc Counselling and Psychotherapy. Many of my core texts are on Perlego, along with others that will be useful. I am happy to have discovered this company at the start of my course, as I envisage making full use of their services throughout my student days and beyond. But knowing their customer service is so responsive is very reassuring. No chatbots or pointless 'select your problem' menus, just people who will smooth out any bumps along the way. How unusual nowadays!

Highly recommended.