Perfume.com Reviews 19,701

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the fantastic fragrances and the wide selection available. Many appreciate the reasonable prices, often noting they are significantly better than retail stores, and commend the efficient and timely delivery service, with items arriving well-packaged. However, some customers also noted issues with their orders, including receiving incorrect or defective products, such as atomizers that didn't work or perfumes with unusual colors and no aroma. A few people mentioned problems with delivery, citing late shipments or packages not arriving at all, and some expressed dissatisfaction with the company's policy on price adjustments or the handling of international orders.

What people talk about most

Product

People report positive experiences with product, often praising the wide selection of fragrances, including... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting quick shipping and timely... See more

Price

Consumers generally find the prices to be very positive, often describing them as great, reasonable, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the ease of ordering, timely delivery,... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the wonderful smell of... See more

Based on these reviews

Rated 5 out of 5 stars

Helping my self with delightful things and kind my mind together. Looking forward to this smell keeping me happy. Nice and smooth sensation with agreement type smell and welcoming. Not too strong the... See more

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Rated 5 out of 5 stars

Every time I order from your company I'm assured to get the best price. I never purchase my perfume from retail stores bc they price guage and I can't afford to pay retail prices. It's also delivered... See more

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Rated 5 out of 5 stars

Ordering is easy and from the comfort of your own home. Prices are very reasonable. Delivery is great. It's fast and comes before the alloted time. Now the fragrances are fantastic. I do not buy... See more

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Rated 5 out of 5 stars

I love the fragrance I ordered and received in a very timely manner and without incident. I live in a small town and would have to otherwise drive 1 hour to get to a store to purchase these perfumes s... See more

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Rated 1 out of 5 stars

Here’s a shorter version: I purchased 8 perfumes and later found two of them being sold for less elsewhere. When I asked for a price adjustment, I was told they don’t offer one and that I could re... See more

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Rated 5 out of 5 stars

So enjoy purchasing the samples, they are all a great investment, quality, worthy, and it makes me feel good to smell wonderful. Maybe it will provide me with my favorite scent and then purchase more... See more

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Rated 1 out of 5 stars

I ordered the Tester this time. I’m EXTREMELY DISAPPOINTED! I called to complain and was told my comment is not true and that your company does not sell fake/knock off perfumes dismissing my allegati... See more

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Rated 5 out of 5 stars

Ordered Obsession and Beautiful. Love Beautiful love the fragrence. Pocket book Obsession came in a great retractable adimizer ( i know i spelt this wrong but spell check kept making it admire.) Need... See more

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Rated 5 out of 5 stars

You carry a great product. Your communications were excellent, the shipping was quick and you used to reliable shipping company. The delivery was excellent and delivery instructions were followed to t... See more

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Rated 5 out of 5 stars

This was the second time recently that I ordered Light Blue from Perfume.com My order was package great to avoid breaking during transit and I got my perfume in a very timely manner. D & G Light Blue... See more

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Rated 5 out of 5 stars

i HAVE PURCHASE PERFUME FROM THEM SEVERAL TIME AND I FIND THEM TO BE PROFESSIONAL ALL THE TIME. THIS LAST PURCHASE I WROTE DOWN WRONG DELIVER ADDRESS AND THEY VERY CONVENIANTLY SEND ME BACK TGE 2 BOTT... See more

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Rated 5 out of 5 stars

I couldn’t find it anywhere else and I thought about u guys so I checked it out and sure enough u guys had it’s one of my most favorite perfumes I get so many compliments every time I wear it

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Rated 5 out of 5 stars

The fragrances are real and compact. I love the containers that it comes in and the colors.My order is always on time. I’m looking forward to the other fragrances to come.I always look forward as to... See more

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Rated 5 out of 5 stars

Have been ordering from this company for years. They are consistent with the perfume I order and can depend on their honesty. Nice to know I have a company where I can get my favorite scent.

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Rated 1 out of 5 stars

The worst experience ever I had with this company! I placed an order and paid for the expedite delivery. The item was shipped late and, of course, with the local FedEx business, the item did not arriv... See more

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Rated 5 out of 5 stars

The only problem I had was any of your small spray containers that is black does not work properly. To use the perfume you need to take it out of the black container and use the glass bottle to get... See more

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Rated 5 out of 5 stars

First of all, you did send the correct perfume product. Versace, (Bright Crystal), is my absolute favorite. You did send it to me promptly and I do appreciate that. Thank you very much.

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Rated 5 out of 5 stars

Very easy to select what you want from a large list of great products. The old standbys are there as well as a great selection of new perfumes. Shipping is quick and products are packed so there’s no... See more

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Rated 1 out of 5 stars

STAY AWAY! I do not recommend to buy from this website! I ordered it from Norway and ended up paying more than I would for the same product at the local pharmacy. I suddenly had to pay for customs dut... See more

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Rated 5 out of 5 stars

Fast shipping, item seal and well protected in a small box will even 80 small body guards for protection. 😄😄(The body guards are the small shipping peanut foams)

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Rated 5 out of 5 stars

I have been with Perfume.com for years now. I feel I get the best price on some perfumes. I know not all perfumes are discounted and I do my research to check out prices! I enjoy the shipping because... See more

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Rated 5 out of 5 stars

I ordered a bottle of perfume from Perfume.com.I opened it when received and it had a green color and no aroma. I am familiar with this perfume as I have received it as a gift and I really liked it, s... See more

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Rated 5 out of 5 stars

Love Obsession! I have been ordering it from you for years and I get so many compliments on the fragrance! Thank you and it’s so affordable.

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Rated 2 out of 5 stars

I received men’s Cologne that I did not order. I’ve returned it. I received 2 travel size spray. I didn’t order that either. I’ve returned them as well. Thank you. Cary Joynes

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Rated 5 out of 5 stars

Easy to maneuver on the website, Great Prices & Order received promptly. Always have had a great experience with Perfume.com.

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Rated 5 out of 5 stars

I want all the MUDHUT children in KENYA TO SMELL GOOD. HOW MUCH WILL IT COST TO MAKE PACKETS OF FRAGRANCES (ANY KIND ) USE AS TAX DEDUCTION.? ALL YOUR OLD STOCK ANYTHING. WRITE OFF. FATHER JAMES KARI... See more

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Rated 5 out of 5 stars

Enjoyed looking at the variety of fragrances. Some that I have a hard time finding in retail stores Fragrances that I used 50 years ago and the memories oh the memories!!

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Rated 5 out of 5 stars

Great product, reasonable price, and solid shipping time. Have ordered before and will order again, I'm sure.

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Rated 1 out of 5 stars

I paid for it; I needed a birthday present. Three days later, the order was canceled without explanation. I had to urgently buy it from another offline store. A very unpleasant company.

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Rated 1 out of 5 stars

Very disappointing first experience with Perfume.com. I signed up for their monthly fragrance subscription, and the very first month the atomizer leaked and the fragrance emptied out before... See more

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Rated 5 out of 5 stars

Price was great -impressive how fast I got my purchase. Bravo... but in the future I would rather you use USPS because they will leave my package in the front office....ups drops packages on the groun... See more

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Rated 1 out of 5 stars

I would never order from here I would never recommend this place. I returned an item received on the 5th and still waiting for satisfactory response.

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Rated 1 out of 5 stars

Product was never delivered. I called your company and was told to check with the Post Office. Was told its not your responsibility for delivery.

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Rated 3 out of 5 stars

Pure and simple, if you're in the UK, don't bother ordering. 1. You get it cheaper in the UK, and 2. You get it next day. My package has spent 3 days at the airport in New York, been 6 days since ord... See more

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Rated 1 out of 5 stars

Was an overall terrible experience with this company. First, they wouldn't recognize my credit card. Wanting me to get some authorization code from my bank which my bank thought was shady. Called them... See more

Rated 5 out of 5 stars

I love this scent, it has got to be my most favorite and this was my 1st purchase from them so I was a little worried but now I wish I had done it sooner! The price was amazing as well!

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Rated 5 out of 5 stars

I like perfume.com they sell really nice fragrances and it doesn’t take a long to to receive my order. I’ve ordered several bottles and will order again.

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Rated 5 out of 5 stars

From the ordering process to the delivery everything was fast. The website is easy to navigate and the perfume choices are great.

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Rated 5 out of 5 stars

I love perfume.com my order always on time never had a problem with my orders getting delivered

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Rated 4 out of 5 stars

I really like this company and they usually have sales on their products. Your products get to you quite quickly. The only problem I have with Perfume.com is that they don’t have enough sample via... See more

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Rated 5 out of 5 stars

I like ordering from Perfume.com cause they always have your order right. They are a Great company to order Perfume from.

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Rated 4 out of 5 stars

All of my fragrance that I have received smells wonderful well on time! I would definitely order again!

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Rated 5 out of 5 stars

I absolutely love Charlie Red I've been wearing it for years. The smell stays on you all day and I always get compliments on it.

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Rated 5 out of 5 stars

Always a satisfied customer I've been with you guys off and on for 5 years. And I love every bit of the service. I love the subscription monthly. Want every month. I love your prices is awesome. Ju... See more

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Rated 5 out of 5 stars

I'm liking the monthly sends. But have gotten on 4th month, I started getting ones I had. But I like this service, trying diff fragrances. Thank you

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Rated 5 out of 5 stars

My purchases came to me in a timely manner, and was wrapped very well. I appreciate the great service that your company provides.

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Rated 5 out of 5 stars

You truly can get all the best name/designer fragrances for dirt cheap here! They sell mini spray bottles ( travel size) for anywhere between $5 and $15. Because I have so many, they last quite a bit!... See more

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Rated 4 out of 5 stars

My order arrives like clockwork on the 27th of each month. Still waiting to receive dolce cabana, Prada and versace.

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Rated 5 out of 5 stars

Quick service. Excellent packaging too. Everything was in pristine condition. No complaints.

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Rated 5 out of 5 stars

Had fragrances i like and some I love! Like Vanderbilt and White Diamonds! Love that they came in original packaging.

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Rated 5 out of 5 stars

My experience will be that I love the items received and the value of them. I looking forward to make my next order.

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Rated 4 out of 5 stars

I would have given a 5 star instead of 4 but when I first ordered it never came. I called and they offered money back or to reship. I asked for reshipping and it came fairly fast. The perfume smell... See more

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Rated 5 out of 5 stars

The ease of being able to make an order. The great communication as to where my order staands. The 'status' of my order.

Company replied


Company details

  1. Perfume Store

Written by the company

Shop designer fragrances, perfume and cologne. Shop over 14,000 authentic designer fragrances. Save 25 - 75% off your old favorites, try something new, search hard to find, discontinued and celebrity scents. Free shipping.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I love perfume and look forward to my…

I love perfume and look forward to my subscription every month. It had a spicy smell. Blue smell. And a pink smell. It was the way to go. Nice and cool smell. Everything i try from perfume.com is excellent.

6 January 2026
Perfume.com logo

Reply from Perfume.com

Hi Tanya!

Thank you so much for sharing your love for your subscription experience with Perfume.com! ✨

We’re thrilled to hear how much you enjoy receiving your monthly selections and exploring a variety of scents, from spicy to fresh and everything in between.
It’s wonderful to know that each fragrance has been a hit and that your experience continues to meet your expectations.

We truly appreciate your support and look forward to continuing to bring you fragrances you’ll love!

Rated 5 out of 5 stars

The product was as promised

The product was as promised, delivered on time and exactly what I ordered. Safe, on time and what I wanted. I definitely will order again.

27 February 2026
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Reply from Perfume.com

Hi Teresa!

Thank you for your wonderful feedback and for choosing Perfume.com! ✨

We’re so glad to hear that your order arrived safely, on time, and exactly as expected.
It’s great to know everything met your expectations and that you had a smooth shopping experience with us.

We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Fast shipment which I did not expect…

Fast shipment which I did not expect but sure do appreciate!

26 February 2026
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Reply from Perfume.com

Hi Robert!

Thank you for your kind words and for choosing Perfume.com! 🚚

We’re so glad to hear the fast delivery was a pleasant surprise and that your order arrived quickly.
It’s always our goal to provide a smooth and efficient shopping experience from start to finish.

We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Very easy to select what you want from…

Very easy to select what you want from a large list of great products. The old standbys are there as well as a great selection of new perfumes. Shipping is quick and products are packed so there’s no breakage.

27 February 2026
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Reply from Perfume.com

Hi Joyce!

Thank you for your thoughtful feedback and for choosing Perfume.com! ✨

We’re so happy to hear that you found it easy to browse our wide selection, from your favorite classics to exciting new fragrances.
It’s also great to know your order arrived quickly and was carefully packed to ensure everything reached you in perfect condition.

We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

They have Goods prices and excellent…

They have Goods prices and excellent quality…

24 February 2026
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Reply from Perfume.com

Hi Naida!

Thank you so much for your kind words and for choosing Perfume.com! ✨

We’re delighted to hear that you’re happy with both our great prices and the quality of our products.
Providing value and authentic fragrances is always our top priority.

We truly appreciate your support and look forward to your next visit!

Rated 5 out of 5 stars

Delivery service

Delivery service

27 February 2026
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Reply from Perfume.com

Hi Delmy!

Thank you for your feedback and for choosing Perfume.com! 🚚

We’re glad to hear you’re satisfied with our delivery service and that your experience met your expectations.
Providing reliable and efficient shipping is always a priority for us.

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The price was great

The price was great. Loved all scents purchased.

27 February 2026
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Reply from Perfume.com

Hi Tamara!

Thank you so much for your lovely feedback and for choosing Perfume.com! ✨

We’re thrilled to hear you enjoyed the great pricing and loved all the scents you selected.
It’s always wonderful to know our fragrances bring you such a positive experience.

We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Had the perfume that I loved and it was…

Had the perfume that I loved and it was cheaper than stores who ask for more money.

27 February 2026
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Reply from Perfume.com

Hi Mary!

Thank you so much for your kind feedback and for choosing Perfume.com! 🌸

We’re delighted to hear you found the fragrance you love at a better price than in stores.
It’s always our goal to offer great value while bringing you the scents you enjoy most.

We truly appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Grrat Prices

Great Prices

25 February 2026
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Reply from Perfume.com

Hi Stephanie!

We’re so happy to hear you loved the great prices! ✨
It means a lot to us that you found such great value while shopping with us.

We truly appreciate you choosing Perfume.com!

Rated 5 out of 5 stars

A lot variety of perfumes,especially…

A lot variety of perfumes,especially the classic ones.fast shipping.

25 February 2026
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Reply from Perfume.com

Hi Rosa!

We’re so glad you enjoyed the wide variety of perfumes, especially those classic favorites! 🌸
It’s wonderful to hear your order arrived quickly and met your expectations.

Thank you for choosing Perfume.com!

Rated 5 out of 5 stars

Always a great price and delivered…

Always a great price and delivered quickly.

26 February 2026
Perfume.com logo

Reply from Perfume.com

Hi there!

We’re so happy to hear you enjoyed the great prices and speedy delivery! 🚚
It’s always wonderful knowing your order arrived quickly and met your expectations.

Thank you for choosing Perfume.com!

Rated 5 out of 5 stars

I got one of the colones I was looking…

I got one of the colones I was looking for

26 February 2026
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Reply from Perfume.com

Hi Paul!

We’re glad you were able to find one of the colognes you’ve been searching for! ✨
It’s always a great feeling when you finally get your hands on the right scent.

We appreciate you shopping with Perfume.com and hope you enjoy every spray!

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Good size sample.

26 February 2026
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Reply from Perfume.com

Hi there!

We’re happy to hear your order arrived quickly and that the sample size worked out well for you! 📦
It’s great knowing everything met your expectations from start to finish.

We hope you continue enjoying your fragrance and look forward to serving you again at Perfume.com!

Rated 1 out of 5 stars

It fake don’t spell like the original

It fake don’t spell like the original. it smells like alcohol.

26 February 2026
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Reply from Perfume.com

Hi Adeola!

We’re sorry to hear the fragrance did not meet your expectations and understand how disappointing that can be. 📦

All products at Perfume.com are 100 percent authentic, but scent perception can vary and some fragrances may smell different due to formulation or initial alcohol notes.

Please feel free to reach out to our support team so we can look into this further and assist you with a solution!

Rated 4 out of 5 stars

All of my fragrance that I have…

All of my fragrance that I have received smells wonderful well on time! I would definitely order again!

26 February 2026
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Reply from Perfume.com

Hi Ernestine!

We’re delighted to hear all your fragrances arrived on time and smell wonderful! 🌸
It’s fantastic knowing everything met your expectations and made such a great impression.

We’d love to have you back for another great experience with Perfume.com!

Rated 5 out of 5 stars

Products came as described in perfect…

Products came as described in perfect condition.

25 February 2026
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Reply from Perfume.com

Hi Tania!

Thank you for your wonderful feedback!

We’re so glad to hear your products arrived exactly as described and in perfect condition.
At perfume.com, we always aim to deliver a smooth and reliable shopping experience from start to finish 📦

We truly appreciate your support and look forward to serving you again soon! ✨

Rated 5 out of 5 stars

Amazing

I love it I need to get more

25 February 2026
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Reply from Perfume.com

Hi Heather!

Thank you for your amazing feedback!

We’re so happy to hear you love your purchase and that it left such a great impression.
At perfume.com, we’re always excited to help you find more fragrances you’ll enjoy ✨

We can’t wait to have you back for your next order!

Rated 5 out of 5 stars
Perfume.com logo

Reply from Perfume.com

Hi Dennis!

Thank you for your great feedback!

We’re so glad you enjoyed our prices and fast delivery.
At perfume.com, we always strive to offer the best value along with a smooth and speedy shipping experience.

We truly appreciate your support and look forward to serving you again soon! ✨

Rated 4 out of 5 stars

I would have given a 5 star instead of…

I would have given a 5 star instead of 4 but when I first ordered it never came. I called and they offered money back or to reship. I asked for reshipping and it came fairly fast. The perfume smells great!

25 February 2026
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Reply from Perfume.com

Hi Lori!

Thank you so much for sharing your experience with us!

We truly appreciate your patience regarding the initial issue with your order, and we’re glad our team was able to assist with a reshipment that arrived quickly.
It’s wonderful to hear that you’re enjoying the fragrance and that it met your expectations ✨

Thank you for giving perfume.com another chance, and we hope your next experience is a perfect 5 star!

Rated 5 out of 5 stars

The shipping and it came before the…

The shipping and it came before the date and it smells wonderful

25 February 2026
Perfume.com logo

Reply from Perfume.com

Hi Amanda!

Thank you for your lovely feedback!

We’re so happy to hear your order arrived before the expected date and that you’re enjoying the wonderful scent.
At perfume.com, we love delivering great fragrances along with a smooth and timely shipping experience.

We truly appreciate your support and look forward to serving you again soon! ✨

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