Made to feel welcome every single time. Beth is amazing and goes above and beyond. I was petrified of the dentist for years and Beth has made my experience completely different - always fully expl... See more
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Perfect Smile are one of the UK's leading dental practices. With Dentists in London and across the UK. We provide a first class dental service.
Kew Road 25-27, TW9 2NQ, Richmond, United Kingdom
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Replied to 64% of negative reviews
Typically replies within 48 hours
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Have been attending this practice for many years and have nothing but praise for their patience with nervous patients. Long may the service thrive! Well done!!

Reply from Perfect Smile
All good, new dentist for me but been going to the practice for many years, she was thorough but the dental assistant was a really lovely & friendly young man.

Reply from Perfect Smile
Excellent and friendly dentist. Very pleasent. Recommended.

Reply from Perfect Smile
I have been going to their Easthampstead location and have always found their office team to be welcoming and efficient . The dentistry care has significantly improved over the past 3 years. Mr Jas Ahitan is excellent and without hesitation I would recommend this NHS dental practice

Reply from Perfect Smile
The lady hygienist was very informative and most importantly on time.

Reply from Perfect Smile
Dr Kharoti is a wonderful hygenist. He is very kind and sensitive to the patient, thorough and explains what he is doing. He has helped me as a nervous patient not to be worried and his gentle manner is so helpful.

Reply from Perfect Smile
The service was excellent and brilliant, was seen on time. The staff were all friendly and warm welcoming. The receptionists were very welcoming and friendly, I would highly recommend going to perfect smile 😊. The place is excellent, been going there for a few years now and the staff have always gone up and beyond expectations

Reply from Perfect Smile
My first time with the hygeinist Ms A Rajan, and it was a fantastic experience. Very conscious of gum and tooth sensitivity, and gentle in her treatment. Encouraging with her advice on ongoing care. Highly recommended.

Reply from Perfect Smile
The dentist Renatta is amazing!!! She is the most caring and compassionate dentist I’ve ever met! Puts you at ease straight away and listens to you! More dentists should take a leaf out of her book!
Both receptionists also so friendly, smiling and helpful!!

Reply from Perfect Smile
This is a great dentist, excellent service and really helpful.
I’ve been seeing dentist Anna Walisiewicz and she’s excellent, very kind, patient and more importantly a great dentist.

Reply from Perfect Smile
Unfortunately our experience was very disappointing.
My partner and I had back-to-back appointments (8:30am and 8:40am). We arrived at 8:20. His appointment was first, but I was called in before him. It was only after my appointment that the receptionist realised he had never been checked in and had mistakenly been marked as a Did Not Attend.As a result, he wasn’t seen until around 9:30am. Mistakes happen, but this caused an unnecessary delay and inconvenience.
My own appointment was also disappointing. I attended because I have a painful lump caused by a failed root canal on my front tooth and wanted to discuss my treatment options. Rather than having a compassionate conversation, the dentist simply dictated to the dental nurse, “Option is re-root canal which is not available on the NHS, or extraction.” There was no real discussion about what either option would involve or any acknowledgement that this is a front tooth and an understandably upsetting situation.
When I asked about private treatment and the likely cost of trying to save the tooth, I wasn’t given any useful information. The conversation focused almost entirely on extraction and a denture. I left feeling as though there was little interest in actually treating or preserving my tooth. There was also no discussion about the risks and benefits of options available considering I am also pregnant - will repeat antibiotics put my baby at risk?
I completely understand that not every treatment is available on the NHS, but I expected to be treated with empathy and to be given enough information to make an informed decision. Instead, I left feeling dismissed, upset and no clearer about my options than when I arrived.

Reply from Perfect Smile
I always have a great experience with Sol she is so kind & communicative throughout. We live in Royston but make the commute because she is so worth it!

Reply from Perfect Smile
Amazing experience, Sol and her team do a brilliant job. Highly recommend it.

Reply from Perfect Smile

Reply from Perfect Smile
Friendly staff very helpful and organized no long waiting time seen quickly

Reply from Perfect Smile
Reception workers are bad there. I went to ask Shiva to write me a report explain to reception, she said she will tell Shiva and call me same day or next day - she didn't. Few days later I book appointment with Shiva for the report, before that they call me and said it is canceled and Shiva can't do it. I ask why, they couldn't give me good reasons. I went to the appointment they didn't even let me speak with Shiva and they have explained on the phone their explanation was like on the phone,no good reasons.
Great little clinic with friendly and professional staff

Reply from Perfect Smile
I am always happy with the service and I was treated with care, especially when I was requiring emergency treatment.
The reception staff are kind, caring and funny too.
Thank you very much.

Reply from Perfect Smile
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