Pathetically slow if you get any reasonable response. DO NOT USE THEM they are penny pinchers and will take your money. They treat you like you DONT pay their bills. You will be ignored at best...0 Fu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used Penguin Pay several times over the past year to help me afford my medication when paying out of pocket or via insurance was not an option. The people working there seem to genuinely care a... See more
Jim was absolutely fantastic. He had to stay on the phone for almost an hour because CVS didn’t want to accept the virtual card. He stayed and troubleshooted until that receipt printed. The level of... See more
Company replied
At first, I was skeptical about using the service. The first obstacle was having to go to so many pharmacies until I found one that actually accepted this program. Walmart was able to help me out a... See more
Company replied
Company details
Information provided by various external sources
Penguin Pay is a socially-conscious lender focused on making prescription drugs affordable for everyone.
Contact info
Works great for overpriced Rx drugs…
Works great for overpriced Rx drugs that gouge people out of all their money. Now if they could just do something about the Rx prices..
This is such an awesome app or source…
This is such an awesome app or source for someone like me. Its hard when you have to pay 60 and 80 for meds and need more cash in hand for a while till next pay day. I am so far the only one that has used it at two wall marts. I asked the cashier and she said she had never heard of penguin pay. Hey if you need some marketing let me know I'm awesome at that. I want to buy stock. lol
Different amount needed to be paid than original amount quoted
Because my medicine cost more than the website said it would my Penguin Pay card could not be processed. As I was standing at the pharmacy a representative from Penguin Pay called me, got the new amount programmed in, and I was able to get my medicine payment processed right then. I didn't have to call Penguin Pay and sit on hold forever and then go back to the pharmacy to get my medicine. Penguin Pay was on top of things. I appreciate their promptness and patience in getting the new amount processed for me so I could get my much needed medicine.
Wonderful!!
An experience to remember.
At first, I was skeptical about using the service. The first obstacle was having to go to so many pharmacies until I found one that actually accepted this program. Walmart was able to help me out a provide us with the medication we needed. Thank you customer service for calling back in a timely manner and being available to rectify the problem while at the cash register.
Thanks

Reply from Penguin Pay
I had so much trouble affording my…
I had so much trouble affording my Chantix script. Found Penguin online, and it really was absolutely the easiest thing! Thank you so much!
Great service but largely unknown…
Great service but largely unknown unless you stumble upon it online while trying to figure out why your insurance doesnt cover Rx until you have paid $2200 into the plan.
The Good: 0% interest. 0. You also have something like 12 weeks to pay with weekly auto-withdrawal. Bad credit approved and still 0%.
The Bad: As mentioned, the name does not do this service justice. Also, it's true that even though Penguin Pay is associated with a CVS saving card, no CVS pharmacy had a clue what this was or how to use the virtual c.c. There needs to be integration into various pharmacy's systems or at least an automated connection between your service (payment) and my mobile CVS pharmacy app. Lastly, the total cost should be verified prior to pharmacy visit or an agreement between the customer and Penguin Pay that there can be variation of x number of dollars between the signed loan amount and actual cost during pickup. That way, the virtual card, if still in use, won't be denied. This is especially important if it's after business hours.

Reply from Penguin Pay
This program is a great help especially…
This program is a great help especially to those that have medication that is super expensive. I have severe asthma and without this program I would have likely ended up in the hospital..
Very nice and xtremely helpful in…
Very nice and xtremely helpful in getting my meds thank you so much
This is such s valuable service
This is such s valuable service. Only issue it was difficult to find a pharmacy that wanted to take the virtual card.

Reply from Penguin Pay
Excellent
Absolutely impressed with your services!
More people need to know about this!!
This company helped me pay for my…
This company helped me pay for my prescription that I do desperately needed without questions asked. I never would have been able to pick up my prescription otherwise. Easy for to fill out and extremely quick response. I am extremely satisfied and grateful!
I just put in my first order and we'll…
I just put in my first order and we'll see how it goes.
Thank you'll,so much I look forward to…
Thank you'll,so much I look forward to a healthier life
The future
Easy, fast and really got us out of a jam. Would highly recommend to anyone.
Thanks
I really needed my medicine and it was…
I really needed my medicine and it was so expensive and this amazing company really came through for me thank you!!!!
5 stars
5 stars: Great - the terms and conditions were easy to understand. Thank you for providing this service for people who need the medication but don't have the funds immediately. I will recommend Penguin Pay to anyone who needs this type of service.
Very easy to apply and to pay at a …
Very easy to apply and to pay at a pharmacy. Penguin Pay is a nice source of interest free loan to buy prescription medicine.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







