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Pendle Sportswear Reviews 

1,484
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and the remarkably smooth and straightforward online ordering process. Consumers also deeply appreciate the exceptionally helpful support team, responsive communication, and overall value provided by the merchandise. Many buyers note that items arrive well packaged and exactly as expected for various sporting events. However, some customers also noted occasional delivery delays, missing pieces, or minor printing errors on customized goods. A few reviewers experienced minor setbacks regarding specific orders or occasionally required extra steps to resolve occasional discrepancies successfully.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high standard, great quality, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast turnaround times... See more

Service

Consumers find service to be exceptionally positive, describing it as efficient, helpful, and quick from... See more

Order

People report positive experiences with order processing, highlighting fast delivery and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pendle have been amazing throughout! I’ve dealt with a lady called Claire who has gone above and beyond for us in getting our orders processed along with making sure all printing on our kits have been... See more

Company replied

Rated 5 out of 5 stars

Wonderful service and extremely reasonable and good quality kit (set of customized shirts) with all the details correct in every way. Just a great company - efficient, helpful, quick and good quality... See more

Company replied

Rated 5 out of 5 stars

The ease of working with Pendle through the website or occasional phone call helps make my job as a club official easier. The kit and trophies we order are always a high standard and great value an... See more

Company replied

Rated 5 out of 5 stars

First time user, from start to finish the buying process was good. I placed my order and within 24 hours the order had been received. I had been notified of each stage from picking, packing and i... See more

Company replied


Company details

  1. Sportswear Store
  2. Activewear Store
  3. Printed Clothing Store
  4. Soccer Store
  5. Sporting Goods Store
  6. Trophy Shop

About Pendle Sportswear

Written by the company

Shop Football Kits Shop Training Wear Shop Footballs Shop Equipment Shop Trophies

The UK's major brand supplying football kits and teamwear direct.

Pendle Sportswear has been supplying high-quality football kit & teamwear directly to grassroots clubs since 1977.

Fastest UK Delivery
Our lead time for printed garments is typically only 2 working days.

Great Value Kits
By not using a middle man, you'll typically pay 40% less than comparable quality RRP’s advertised by other retailers.

Quality Guaranteed
All products are designed to industry-leading quality standards and overseen by Pendle. This allows us to have complete control of all quality testing procedures.

Bespoke Club Shops
Open to all clubs, our free online shops make ordering as easy as possible with the potential to receive extra savings.

New to Pendle? Enquire now about the best offering for your club!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,484)

284 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic customer service when I called to check the progress of my order. Easy to use website and really fast delivery. Packaged perfectly.

12 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Natalie, thanks for taking the time to review us, it means a lot. I'm pleased to hear that you had such a positive shopping experience with us.

Best wishes,
Erin

Rated 5 out of 5 stars

10/10 Personalised jacket

Great quality personalised jacket.
Great price.
Shipped promptly and securely.
Thankyou Pendle

25 December 2025
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Graham, thanks for taking the time to review us, we really appreciate it. I'm pleased to hear that you're happy with the jacket you received from us.

All the best,
Erin

Rated 5 out of 5 stars

Fast dispatch and very good customer…

Fast dispatch and very good customer services. Very pleased with the quality and sizing of items also. Keen prices. Recommend.

1 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Stevie, thanks for your review and recommendation, it means a lot. I'm pleased to hear that you're happy with all aspects of shopping with us. We hope to have the pleasure of your custom again.

Best wishes,
Erin

Rated 5 out of 5 stars

Really prompt delivery

Really prompt delivery, good quality hats

17 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thanks for the 5 stars, we really appreciate it.

Take care,
Erin

Rated 5 out of 5 stars

Really quick turn around

Really quick turn around, great quality. Really happy with the clothes we got

15 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thanks for taking the time to review us, it means a lot. I'm glad to hear you're happy with your clothes from us.

Take care,
Erin

Rated 5 out of 5 stars

What a great company.

What a great company.
The communication is fantastic. All staff really helpful and the products top quality.

30 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Kate, thanks for taking the time to review us, we really appreciate it. I'm pleased to hear that you're impressed by our excellent customer service. We hope to have the pleasure of your custom again.

All the best,
Erin

Rated 5 out of 5 stars

A HAPPY SHOPPER.

NO PROBLEM WHATSOEVER DEALLING WITH PENDLE SPORTSWEAR. FROM THE MOMENT OF PRESSING THE ORDER BUTTON TO THE MOMENT I TRIED MY SHIRT ON , EVERYTHING WAS FIRST CLASS.

25 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Walter, thank you for taking the time to review us, we really appreciate it. I'm pleased to hear that you had such a positive experience ordering with us.

Best wishes,
Erin

Rated 5 out of 5 stars

Great product of good quality and…

Great product of good quality and reasonable price. Very helpful staff also who handle a query I had. Delivery was very prompt and arrived ahead of scheduled timescale. Would highly recommend Pendle.
Keep up the great service.

13 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Elaine, thanks for taking the time to review us, it means a lot. I'm pleased to hear that you're happy with our product quality, prices, excellent customer service and fast turnaround times. We hope to have the pleasure of your custom again.

Kind regards,
Erin

Rated 5 out of 5 stars

Excellent

Excellent, high quality kit and excellent customer service

1 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Martin, thanks for the 5 stars, we really appreciate it.

Take care,
Erin

Rated 5 out of 5 stars

Number was flaking off

Number was flaking off, emailed about the problem and they were very happy to help, was all sorted in space of a week.
Great customer service.

1 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Dean, thanks for taking the time to review us, we really appreciate it. I'm pleased to hear that our team were so efficient in providing you with a replacement garment. We hope to have the pleasure of your custom again.

All the best,
Erin

Rated 5 out of 5 stars

Great

The order came in good time, everything seems good quality and the customised badges look good.

3 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Isabella, thanks for taking the time to review us, it means a lot. I'm pleased to hear that you had such a positive shopping experience with us.

Best wishes,
Erin

Rated 5 out of 5 stars

5 star

Easy web site to navigate, delivered on time, a good range and quality products

17 November 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Peter, thanks for the 5 stars, it's much appreciated. I'm glad you had such a positive shopping experience with us.

Take care,
Erin

Rated 5 out of 5 stars

Speedy, great quality.

Easy ordering process, great quality when they arrived. Really quick delivery. Altogether a great shopping experience.

27 November 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thanks for taking the time to review us, we really appreciate it. I'm pleased to hear that you had such a positive shopping experience with us.

Best wishes,
Erin

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery
Lovely sports top

4 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Louise, thanks for the 5 stars, it means a lot.

Take care,
Erin

Rated 5 out of 5 stars

Very competent!

Very fast, friendly and competent communication - thank you very much!

10 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Alma, thanks for taking the time to review us, we really appreciate it. We hope to have the pleasure of your custom again.

Best wishes,
Erin

Rated 5 out of 5 stars

Top Notch

Bought from here a few times.
Always top notch gear. Absolutely fantastic prices as well.
Will be making more purchases in the future.

4 December 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Dan, thank you for your review and repeat custom, it means a lot. I'm pleased to hear that you're happy with our product quality and value for money. We hope you choose to shop with us again.

Best wishes,
Erin

Rated 5 out of 5 stars

Returns and Delivery

I have made an error in the order and the items purchased were way too big. The person I spoke to was kind and directed me to the online page where I printed off the return form. The items were sent back to Pendle and they returned in a very short time. Their customer service is really , really good. Thank you!!

21 November 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Marco, thanks for taking the time to review us, it means a lot. I'm pleased to hear that you're impressed by our customer service and that our team were able to assist you so efficiently.

Best wishes,
Erin

Rated 5 out of 5 stars

Customer service was fantastic

Customer service was fantastic, very helpful on the phone and the website is very easy to use, we placed an order and within the designated delivery time we recieved it, nothing missing from order, quality is of a very high standard and pricing was excellent,
would highly recommend Pendle sportswear and will be using the company again in the future.

21 November 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Jamie, thank you for your review and recommendation, we really appreciate it. I'm pleased to hear that you're impressed by our excellent customer service, product quality and prices. We hope to have the pleasure of your custom again.

Best wishes,
Erin

Rated 5 out of 5 stars

Service was very good

Service was very good , jacket fitted and was waterproof. They phoned me to check if I wanted anything written on the jacket .
Wish other companies were as good as they are 😊
Ex facilities manager

30 November 2025
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thanks for taking the time to review us, it means a lot. I'm pleased to hear that you're happy with our excellent customer service and the jacket you received from us. We hope to have the pleasure of your custom again.

Best wishes,
Erin

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