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2.9
2 reviews
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This credit union has some frankly ridiculous notions about how much authorization I need to ... pay ... my ... bill. C'mon do you want my payment or not? Then stop messing with me!
Twinstar credit union merged with Northwest Community Credit Union, who I had been with for years and loved to become Peak and this has been the worst 10 month experience with a bank ever! I had never had any issues with this bank, all of my auto-payments had been set up and perfect for years! Once they merged and started changing things over, I have had nothing but issues. They sent out new cards for us to hold onto for 1-2 months before the switch over. My card number had been compromised within the first week of the switch. I hadn’t even switched it over to any of my utility companies yet! I had moved and had to wait for a new card to be mailed to me at my new home, but no worries it was at my cost. 🤦♀️Their system is always having issues, high wait times to speak with any one because there are always problems.
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