PDHsports  Reviews 

1,362
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Fantastic Service from start to finish would highly recommend. Ordered at 2.45 pm racquet turned up at 10.20am the following day perfectly packaged. Thank you

Rated 4 out of 5 stars

I could not find better prices anywhere else. Ordered on 9th June at 12:12pm and expected delivery around 11th June. Unfortunately due to a backlog of orders, it wasn't sent out on the same... See more

Rated 2 out of 5 stars

Bought a pair of trainers but size too small, so had to return and get refund ... the process was fine and refund fairly quickly received, so no fault there ... Im giving them a 2 star mearly for the... See more

Rated 5 out of 5 stars

Heading says it all really. Had to return first pair of squash shoes as too narrow for my daft feet, but they refunded quickly with no hassle. Even with the free standard delivery things always arrive... See more

Company details

  1. Tennis Store

Written by the company

We are PDHSports.com, a family run racket sports specialist based in Derby. PDHSports began trading in 1992 when professional squash player Paul Hargrave set up a restringing business and started selling rackets to supplement his squash playing income. We were one of the first racket sports retailers to sell online. We've come a long way since the nineties with a much more sophisticated online presence and recently moved from Duffield to a new warehouse on the outskirts of Derby. We are proud to be one of the few independent, specialist racket sports retailers based in the UK yet also offering worldwide delivery. As official racket testers for leading brands, we test many products pre-launch and we also try to review as many of the ranges we sell as possible so that we can give informed advice. Our YouTube channel, with new product reviews and coaching tips, has now had over ten million views. We stock all major racket sports brands and also work with emerging brands to offer our customers fantastic choice. We secure exclusive racket deals and offer brilliant Bundles and Multibuys which you won't find anywhere else. We don't just have an online presence. Our busy showroom offers customers the chance to try before you buy and we love meeting our customers face to face! Many travel hundreds of miles in the search for specialist advice. We will soon be adding a demo court to our warehouse in Derby and our showroom will incorporate new technology to allow customers to select the perfect products for their level and style of play.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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4.1

All reviews

(1,362)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! I had a problem with my racket and it was: dealt with very quickly and efficiently by Elliot. Would absolutely recommend PDHsports!!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Ordered online

Ordered online, and the badminton accessories arrived in a flash; quick delivery, and now I'm a happy player ready for action.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Good customer servce

I called to speak to a Padel specialist,and spoke to Paul who was extremely helpful ,knowledgeable . Ordered on the back of his friendly approach with me . Item arrived promptly in excellent condition . Will buy again from them .

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Tennis gear

Recently ordered a tennis racket from PDH. It's my 4th time ordering from them and each time has been spot on. Fast delivery when posted, also went into the store in Duffield where they were very helpful finding what I needed.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

I ordered from PDH Sports after being…

I ordered from PDH Sports after being let down by another well-known padel supplier, and I couldn't be happier with their service. My order arrived incredibly quickly, though there was a small mix-up with the racket. However, their customer service team was fantastic—super helpful and efficient. They immediately sent out the correct racket and arranged collection of the incorrect one the very next day. The entire process was smooth and hassle-free. I highly recommend PDH Sports and will definitely be using them again for my future padel needs!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

I bought a pickleball paddle from here…

I bought a pickleball paddle from here in December 2024, really good price. Unfortunately it developed a fault but with no problem at all, they accepted it back and sent me a replacement. Great prices, quick delivery and great customer service (namely Marcus).

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Have bought a few things and always had a good experience. I have written this review as I bought a pair of Padel shoes from pdh and unfortunately when I put them on one of the catches for the lace pulled apart at the seem. They asked me to write a review which I gave 1 star for the product and they contacted me immediately. I sent photos of the faulty product and from the photos they sent them to babolat and I was sent a replacement pair (no charge). It was somewhat unexpected as the fault occurred when I put the shoes on. I am very grateful for there excellent customer service

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Looked everywhere for these squash…

Looked everywhere for these squash shoes and they where the only people who had them.
They were a good price and delivered on time.
Great communication from the company to arrange a delivery day to suit me.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Damaged Racketball Bag…

I recently purchased a racketball bag which was faulty, new one dispatched quickly, no fuss, professional and efficient.Difficult to find in many businesses now.Many thanks again PDH Sports.Austin

21 October 2024
Unprompted review
Rated 5 out of 5 stars

THERMO-PRO 125 racket from PDH

I recently purchased a THERMO-PRO 125 racket from PDH Sports ......... really AWESOME service from them!!!!
This racket has very quickly become my "go to" - LOVE IT !!!!
HIGHLY RECOMMENDED !!!!!!!!!!!!!!!

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service, happy outcome

Great customer service! Often you only discover what an online supplier is like when things go wrong. When a pair of shoes I recently bought developed a fault shortly after receiving them (no fault of PDH) Abbey in Customer Service dealt with the problem promptly, politely and effectively. Thank you for your assistance, you made problem resolution pain-free.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service, care, guidance, price and quality. Can't ask for more!

I have been so impressed with PDHsports. The range of equipment is excellent, with many cutting edge much of the new and best on the market available. The price is always better than I can find elsewhere. The information, guidance and support is always clear, informative and helpful. And then, add to that, I have had nothing but excellent experiences in terms of customer service. Abby has been brilliant, and taking it all in her stride as she did so. Thanks for the great service!

27 August 2024
Unprompted review
Rated 5 out of 5 stars

The perfect online experience

In addition to the fantastic selection of squash, padel and tennis equipment, the customer service is truly 5 star. Orders arrive in a timely fashion and should things go wrong Abby in particular will take fantastic care of you to make sure all is resolved. The personal touch in this scenario goes so far and is extremely well done.

I’d also mention the excellent pricing - the best in the market!

15 August 2024
Unprompted review
Rated 5 out of 5 stars

One of the top places to get racket sports equipment!

Recently browsed around their website and purchased a pair of squash shoes - exceptional customer experience and product variety! Highly recommend this place for getting sports equipment.

My questions were answered quickly by the customer support team and the responses were very helpful. They have one of the widest variety of racket sports equipment that I have seen in the UK and at very reasonable prices (and they often have good promotions going on too!)

1 August 2024
Unprompted review
Rated 5 out of 5 stars

First class company and great customer service

First class service in terms of ease of use, price and product offering, I have used them on a number of occasions to order Padel gear. However the real measure of a business/Brand is when a problem arises, I had an issue with a racket, their customer service lady came back to me the same day, asked for some images and the following day informed me a replacement would be despatched that day. It duly arrived today the whole experience was first class, I could not recommend them any higher to anyone ordering on line

25 July 2024
Unprompted review
Rated 1 out of 5 stars

Pdhsports refused to fulfil order and honour website price.

I have a badminton tournament coming up so needed these shuttles but have been left very disappointed. I received an email informing me these were back in stock and visited the website and placed an order.

I purchased 50 tubes of Yonex AS30's shuttles the transaction and order went through at £1102.50

I was then emailed latter to be informed the price was incorrect, my order was cancelled and the web price increased to £1299.50 a difference of £197

Pdhsports should have honoured an advertised price, other companies like Central Sports & Badminton HQ have the same shuttles in stock at a similar price I suggest people use them instead because their is no guarantee this company will fulfil your order, your just going to get messed around.

12 July 2024
Unprompted review

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