PB Tech Reviews 13,284

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving their orders the next day, even for rural locations. The online purchasing process is described as simple and straightforward, with a user-friendly website that provides detailed product information. Reviewers frequently highlight the competitive pricing, often finding the best deals on a wide range of products, including electronics and computer equipment. The overall service, both in-store and online, is consistently rated as excellent, with many appreciating the helpful staff and prompt communication. However, some customers also noted issues with delivery, experiencing delays or receiving items via economy services when expecting more appropriate couriers. A few other people also felt that after-sales service could be disappointing, with some reporting long waiting periods for faulty product checks and difficulties in resolving issues.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and extensive range... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, praising the easy-to-use website, prompt... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive pricing on... See more

Service

Users describe positive interactions with service, frequently highlighting fast service, competitive prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually buy from PB Tech online but have also visited their South Dunedin store recently (Chris C was fantastic!). The staff were so great to deal with & the postage when buying online is super fa... See more

Rated 5 out of 5 stars

I've been using PB Tech for years and they never disappoint. Excellent in-store service and advice and very quick to sort out any after-sale problems. For phones, laptops, tablets, smart watches, PCs... See more

Rated 5 out of 5 stars

Oh my goodness, what fast service. My order arrived next day, and it was rural delivery too. Good price, easy to use website, prompt communications and super fast delivery, exactly as ordered. What mo... See more

Rated 5 out of 5 stars

Greatest Electronics Store in New Zealand bar none… Always has the stuff in-stock… and you can see which stores have how many of what you’re looking for. And their prices are ALWAYS the lowest. AND th... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Information provided by various external sources

PB Tech is NZ's largest computing and I.T. retailer and offers the best prices on a wide range of technology products. Shop online or at one of our superstores in Penrose, Queen Street / Auckland CBD, North Shore, Manukau, Henderson, Hamilton or Wellingto


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

Great online and on site services and good product range

I recently got my iPad mini from PB Tech as an online purchase. It was a great experience: the process was easy to follow. Because I had one question the website didn't answer, I called their support, and I was blown away by the kind response, helpful advice, and the quick way they solved the problem. I also like that they are great places to browse and find new gadgets and tools without pushy salespeople breathing down your neck. The guys there are always helpful when you really need to ask something. stores because

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I've made several purchases from PB Tech over the years. They are always my first stop for any tech items. They have a great range, almost always the best price and their service is superb. Highly recommended!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Been using them forever.

Ive been using PB Tech for literally 10+ years, for everything from Headphones to self building at least 5 PC's over the years. bought Headphones / Tablets / Laptops / PC Parts / Camera / Anything & Everything Tech related.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing, site easy to use. Awesome speed of products being delivered. Great product options.
No problems at all.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

The Best Price and Incredibly Fast Delivery

Not only did PB Tech have the best price for the Huawei D2 blood pressure watch, significantly lower than Amazon and Noel Leeming, but I received my order a day after I ordered it. The website was easy to navigate, and many different payment options were available. My experience with PB Tech was very positive.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

" A Great Experience"

" A Great Experience"
My purchase was made by sending them an email asking for a purchase. It all went very smoothly also they updated me about the arrival time, the following day.
My small purchase of Printer's Ink, was delivered by their pleasant Courier - It all went very well!
Ailsa McDonogh.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great shop

I’ve shopped at PBTech for years, They have a surprisingly wide range of stuff, their delivery service is quick and reliable, and they’re usually the cheapest option. I’ve only had one item which did not perform, but they swapped it for a new one without argument.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

PB Tech absolutely deserves five stars

PB Tech absolutely deserves five stars. Every time I shop with them, the service is fast, friendly, and genuinely helpful. Their staff know their products well and never make you feel rushed, and the prices are consistently some of the best in New Zealand. Orders arrive quickly, in good condition, and the whole process feels smooth and reliable from start to finish. It’s the kind of store you keep coming back to because they make tech buying easy, stress‑free, and trustworthy.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased multiple times online…

I have purchased multiple times online from PB Tech. The products always arrive within 2 days, usually the next day. The communication is excellent at each stage. The last purchase was for 2 items, they were despatched from 2 different locations but both arrived together the next morning. I would recommend PB Tech online service & also their stores are excellent to deal with as well.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I Highly Recommend PB Tech

I use PB Tech to order both personal and business equipment I require.
I make orders via their online platform as it is very user friendly. I am super impressed with their fast communication and ability to process orders quickly. Delivery is very quick taking 1 to 2 days from order placement. I highly recommend PB Tech.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and very solution-focused…

Fast delivery and very solution-focused service from PB Tech. I had an issue with my HP laptop and the team were quick to assist with a replacement. The whole process was handled professionally with no delays or pushback about resolving the problem. Really appreciated how smoothly everything was dealt with.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic tech store

I shop online at PB Tech regularly. More for work but personal too. There price points are always competitive and I've never not found what I'm looking for. There returns/swaps service is easy. Delivery is always quick.

18 May 2026
Unprompted review

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