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Rated 3 out of 5 stars

I went after a fat refund of 680 grand from copts through this outfit, all jazzed up by their quick fix spiel. But, despite jumping through their hoops, a resolution was nowhere in sight. Their epic f... See more

Rated 1 out of 5 stars

Insider Scammer! Suddenly got email that somebody changed email. Worst way to communicate with customer service. Called the customer service and waited about 20 minutes to get an answer. And... See more

Company replied

Rated 1 out of 5 stars

I have been dealing with Payback, Ltd. since January 2022. They have given so many empty promises. I have worked with multiple case managers. The last one, Igor Belkin, told me to contact him directl... See more

Rated 1 out of 5 stars

Redemption via voucher takes a minimum of one day, so a user collects points for the entire year but, when they have to redeem it, it takes one day, and when the user buy a voucher that comes within t... See more

Company replied

Company details

  1. Coupon Service

Information provided by various external sources

Sichern Sie sich bei vielen Partnern des täglichen Lebens jede Menge Bonuspunkte & belohnen Sie sich mit wertvollen Prämien. PAYBACK - Deutschlands größtes Bonusprogramm.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

4K reviews

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Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Liar GANG

Don't trust this company. They only pretend to help you. It's been almost three years now and no results. First, they do something about promising mountains of gold. Last year they ignored me and did not answer me for about 4 months, I wrote letters to them but completely ignored me. I wrote a complaint on this site and on the same day, they called me back. They apologized and explained the situation. Now again I write to them but they do not answer me again, a complete ignore. They play with us. Don't trust them. I do not recommend this company. Do not pay them for their services. These are lying people who take money. Never contact them. They are constantly changing and being promoted. They ignore you and do not answer phone number is +447423334430, my name is Ruslan. There will be questions written. Good luck everyone.

4 September 2024
Unprompted review
Rated 2 out of 5 stars

DO not trust them anymore

I have been dealing with Payback, Ltd. since January 2022, and the experience has been frustratingly disappointing. I’ve encountered numerous empty promises and have worked with several case managers. The most recent, Igor Belkin, instructed me to reach out to him directly for status updates, which worked well for a month (June 2024). However, when I tried to contact him on 7/27/2024, I received an "unable to deliver message" notification after multiple attempts. It has become apparent that Payback, Ltd. may just be another scam, preying on individuals who have already been defrauded, leading to a distressing double scam scenario.

Fortunately, my situation took a positive turn when Victor Rabo, a professional from a major mining company, stepped in. In just one day and without any prepayments, Victor was able to recover my funds, proving that genuine help is still out there.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

PAYBACK IS A SCAM

I have been dealing with Payback, Ltd. since January 2022. They have given so many empty promises. I have worked with multiple case managers. The last one, Igor Belkin, told me to contact him directly for status updates. That went well for one month (June 2024). I contacted him 7/27/2024, and got a "unable to deliver message" after multiple attempts. Now, I do believe Payback, Ltd. is just another scam. It is really sad and reflects a company with no integrity. They market to individuals who have been scammed just to run another scam, causing a double scam scenario.

7 August 2024
Unprompted review
Rated 1 out of 5 stars

Payback ltd is another scam

Payback is another scam who have no clue what they are talking about. I was asked to put in 1% to recover my money and guess what it all disappeared in a few hours dong trust these people because they haven't got a clue. Jessica Martinez was the scammer who had video calls with me 5 to 6 times a day and tells you everything you want to hear but you'll never get that money back unless you go through the right channels and these people definitely are not good
Scammers all of them

28 June 2024
Unprompted review
Rated 1 out of 5 stars

Payback stated that they had found my…

Payback stated that they had found my finance, and then wanted me to pay money into an account to allow me to access the funds. Their communication is very shocking therefore I advise anyone not to contact this company appalling service.

21 July 2024
Unprompted review
Rated 1 out of 5 stars

***SCAM ALERT***PAYBACK IS A SCAM!!!!!!

If you have been a victim of crypto currency scam, please know that no one will recover your stolen funds. NO ONE. Anybody claiming they can is scammer, Payback included. I am actually surprised that they are a legal company that re-victimizes victims of crypto fraud in all legality and they are running adds on YouTube???This is so appalling.
These people are not going to get your money back so cut your losses and move on with your life. The biggest wealth you have is your health and ability to make money. You can make the stolen money back and now you are wiser and would not succumb to scammers anymore.

2 July 2024
Unprompted review
Rated 4 out of 5 stars

A big thanks to my case manager hakkylord on insta gram all thanks....

A big thanks to this great experience I received from this professional I read some reviews and I made up my mind I shouldn't give up on my coin so I want on a journey for my wallet recovery , I provided the necessary documents to my case which my case manager asked for .
Now I'm with a good positive results
All thanks I to the case manager will come back if any problem arise.

27 May 2024
Unprompted review
Rated 3 out of 5 stars

I went after a fat refund of 680 grand…

I went after a fat refund of 680 grand from copts through this outfit, all jazzed up by their quick fix spiel. But, despite jumping through their hoops, a resolution was nowhere in sight. Their epic fail was a real buzzkill, chewing through more than half of the intended refund amount. Realising they're just playing the same con game stings, wish I'd clocked on sooner and bailed. but, silver lining, echelonis elitus's always on the money with consistent payouts. Fired up by their vibe, I set sail on a self-discovery voyage, ditching the ghosts of my past for a sunny tomorrow. Their fat packages sure put a spring in my step and my wallet.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

I hired this company 3+ years ago

I hired this company 3+ years ago. Had to pay a fee up front of $1500.00 cad. It has been a total scam. They are not able to move my case forward at all. Kept changing my contact people, sending me letters to forward to different agencies with the wrong emails, don't have any concrete plans, keep telling me a have a strong case but cant get any results at all. These people are SCAMMERS DO NOT HIRE THEM.

22 May 2024
Unprompted review
Rated 1 out of 5 stars

it has been over three years that I…

it has been over three years that I contacted this company because I have been a victim of crypto currency scam. Somewhere between 2020 and 2021 I became a victim of crypto currency scam. I met the scammer in one of the social network platform. We became very acquainted, and discussed the opportunity to visit our respective countries and get to know the families. And then he informed me that he was investing on crypto currency for extra income. That is when he coerced me to get involved in the investing business, for he assured me that I could have made lots of money. Before I know, I was taking a personal loan for $20,000.00 to invest. He was coaching me, and instructing me every step of the way. He used Bitcoin.com platform and then later he switch to crypto.com. And also a third platform called LSE (London Stock Exchange). During one of the exchanges of money to crypto currency thru the LSE platform; I was unable to provide the correct identification or authentication and my funds were frozen. I had an amount of about $19,000.00 in crypto coins, and I was told that in order for me to get that amount of $19,000.00, I needed to invest the same amount. That is when I stopped dealing with the scammer and contacted your company. Your promises about recovering my funds sounded very hopeful and satisfying, and that is why I agreed to pay you $1,400.00 for your service. I provided you guys with bank statements, copies of conversations with the scamer. Account numbers and Routing number of banks involved in the scam and my 100% cooperation all the time. After three years and a lot of back and force conversations , thru emails and telephone calls I am still waiting for my funds to be recovered. I am mad, and very disappointed regarding your services and considered your propaganda another way to scam people just like the scammer who I became a victim of. I want to alert every one who reads this letter, to use wise discretion before contact PayBack.ltd.

26 April 2024
Unprompted review
Rated 1 out of 5 stars

WARNING!

WARNING!! Payback is a scam!!! They will try to convince you that you can get your money back! Don't believe their claims and be deceived by their tactics. ..

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!!

Being scammed you learn a few things. I never used this company and now they’ve sent me emails on two occasions saying my case is closed, with a fake reference number, I won and just need to follow steps to open some sort of account where the money will be. Do not trust them!!
I am currently trying to get my money back via Allegiant Finance Services. This company is on no win no fee basis. No need to pay upfront for any company to take your case. These scammers work together or else just might be the same group

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Account locked

After having my account hacked, Payback has blocked my account. I wrote several email and they do not support.
I sent some emails and the answer was "you must write via the kontakt page...", but How can I do it if I can not log in?
Terrible customer service. Terrible designed. Now my account has 35euros locked there.
Basically means, I lost 70 euros for the hackers + 35 euros locked by payback. Damage of 105 euro.

21 December 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, scam, if you don't go with them, they will give your informations to other scammers and they will call you and they will tell you to open new crypto wallet because you lost money, scam!

12 January 2024
Unprompted review
Rated 1 out of 5 stars

So far very negative results from…

So far very negative results from Fidelity Investments. Payback did two letters for me. Both letters made Fidelity Investments mad and hateful to me. Fidelity investments said they had in their policy that they can stop doing busy with a customer whenever they want. So I pulled everything out. They kept blocking me from doing anything and everything!! They are trying to control everyone's money!

4 August 2023
Unprompted review
Rated 1 out of 5 stars

PAYBACK, Israel

PAYBACK

NEVER EVER USE THIS COMPANY, whom are based in Israel.

I have written and complained about them before, they apologised, and I gave them another chance, but now they have blown that too

They are utterly useless, and have no commitment within their organisation whatsoever.

They profess to do be doing all they can, but after two years on my case, I simply cannot get anywhere with these clowns that is even remotely close to being of any help, let alone a result.

I did in the past retract my last complaint, gave them another chance, but this is it now, there is no going back on this one.

Why pay them when they expect you to assist them by doing some of the work yourself.

£1000.00 wasted

DO NOT USE PAYBACK, based in Israel.

DO NOT CALL ME EITHER

18 September 2023
Unprompted review
Rated 1 out of 5 stars

IT'S A SCAM - NOTIFY THE COMPANY TO THE AUTHORITIES/CONSUMER ORGANIZATIONS OF YOUR COUNTRY

The same things that you all write about and describe on your reviews, happen to all of us in all the countries this ITALIAN SCAM COMPANY WORKS. Please NOTIFY THE COMPANY TO THE AUTHORITIES/CONSUMER ORGANIZATIONS OF YOUR COUNTRIES, SO THAT THEY WILL BE LIABLE, LOSE THEIR PARTNERS THROUGH WHICH THIS "COMPANY" STAY ALIVE (their business model is based on their PARTNERS, not on you, scammed customers) AND THEIR PARTNERS WILL LOSE THEIR REPUTATION. This will oblige this scam "company" to SHUT DOWN their SCAM PLATFORM. HELP US STOP THIS SCAM NOW! ACT NOW AND NOTIFY THE COMPANY TO THE AUTHORITIES IN YOUR COUNTRY!

2 May 2023
Unprompted review
PAYBACK logo

Reply from PAYBACK

Hallo Stella,

Der Datenschutz bei PAYBACK ist TÜV-geprüft und zertifiziert, unsere Systeme werden ständig geprüft und sind gegen fremde Zugriffe gesichert. PAYBACK ist nicht "schuld" und rechtlich nicht verpflichtet, Punkte zurück zu erstatten. Meist ist es so, dass Betrüger (z.B. durch Phishing oder sogenanntes "Credential Stuffing") Zugriff auf das PAYBACK Konto erlangen oder E-Mail- und Passwort-Kombinationen im Internet zum Verkauf angeboten wurden.

Mit der 2-Schritt-Verifizierung bietet PAYBACK Ihnen eine zusätzliche Möglichkeit, um Ihr Konto vor fremden Zugriffen zu schützen und bietet damit noch mehr Sicherheit für Ihr Konto.

Bitte beachten Sie auch, dass PAYBACK Deutschland und PAYBACK Italien jeweils eigenständige Bonusprogramme darstellen und nicht einfach miteinander vergleichbar sind.

Liebe Grüße
Ihr PAYBACK-Team

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