Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got... See more
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The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.
Contact info
United States
- 855-940-5234
- support@pawtree.com
- www.pawtree.com
Replied to 100% of negative reviews
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Great customer service!!!
EVERY THING!!
Titan the boxer
My dog Titan who is a boxer has many allergies and your dog food was recommended by a friend who breeds French bulldogs. He does very well on it. The only problem I have is your the only seller of this food. It costs me almost $140 each month and costs alot with shipping.My dog is my main concern but it would be nice to get perks now and than…,,
Easy to navigate website
Easy to navigate website. EZ Ship is very helpful and easy to add/delete items and change the order date. Products are great and reasonably priced.
Great product and if you ever need…
Great product and if you ever need assistance they are there for you, I had a problem once and they quickly fixed it for me. Thank you so much for a wonderful experience and product. They have a special customer service support team as well.
I’ve been impressed with pawTree’s…
I’ve been impressed with pawTree’s customer service from the beginning! I always have a great experience with you guys!!
we never received our pawtree package.
we never received our pawtree package.. i would like a full refund

Reply from pawTree
Easy and healthy
The ordering process was easy, the shipping was fast and convenient. The only issue was that the treat bag was open at the top and the ziplock part was not sealed and the urine spray is on back order. Other than that, this is a great process. I like that we will be providing the healthiest food to our new furbaby.
Service is great
Service is great. Order is processed same day. Products are good for our pets.
Still haven’t received our order
Still haven’t received our order. It’s been over a week and $18 in shipping cost.

Reply from pawTree
The quick response to my request with…
The quick response to my request with no hassle, thank you!
Pawtree is a great company
Pawtree is a great company. I love to be able to get good quality food for my fur babies
Pawtree is great
Pawtree is a great company with great products. They also ship out very quickly as well.
Our fur babies LOVE the products!
Received shipment quickly.
Great!😊
It was a great experience and will use again. Ordering process was easy. I was updated on my package and received order quickly. And my puppy loves it! Thank you!
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