pawTree Reviews 961

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, noting visible improvements in their pets' health, coats, digestion, and energy levels. Many appreciate the premium formulations and the genuine care for pets' long-term well-being, with the food and supplements often described as excellent and effective. Reviewers also frequently highlight the outstanding customer service, describing it as amazing, helpful, and quick to resolve issues. The delivery service is also commended for being fast, efficient, and well-communicated, with products arriving exactly as advertised and well-packaged.

What people talk about most

Product

Consumers express strong satisfaction with the product. Many reviewers highlight the effectiveness of items... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Customer service

People report positive experiences with customer service. Many customers praise the amazing and helpful... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fletcher loved the freeze dried chicken UNTIL the garbanzo beans were no longer ground up but rather left kinda chunky. She would leave a mess in her eating area, as she ate around the beans. We got... See more

Rated 4 out of 5 stars

1st experience. It went well from Order to delivery service. Some products my yorkie likes others doesn't.

Rated 5 out of 5 stars

Independent Pet Nutrition Professional at pawtree since 2019, love the products and use them on my dogs. We've been at Lorain Police Department k9 Unit dogs Don and Echo did the pawtree transition wit... See more


Company details

  1. Pet Store

Written by the company

The head tilt that says they just might understand, wet-nosed kisses, puppy breath, no matter your mood, that tail-wagging greeting that's proof that unconditional love does exist, and bad days aren't that bad. If you knew that proactive supplementing could give you just one more heart-melting memory with your fur baby, would you supplement? It's time for you to prevent or address pesky pet issues by taking the guesswork out of pet nutrition. pawTree's holistic approach to pet nutrition allows your pets to thrive, not just survive. From sourcing premium human-grade ingredients to our selected USDA registered and inspected manufacturing facilities, our standards of quality never waver. With products developed with therapeutic levels of ingredients, we help pet parents address issues well before issues even occur! It's time to find solutions for a healthier pet and a happier you. Your fur baby relies on you to make the best nutrition choices for them their entire life. For the joy and unconditional love they bring to your life, there is no better feeling than knowing that you are doing all you can to ensure that they're at their best.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

961 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My pups love the food

My pups love the food. All natural and healthy for my girls. The delivery is always on-time. The auto-ship option is terrific.

4 January 2026
Rated 5 out of 5 stars

The proof is in the bag

We just got a new boxer puppy and the breeder told us about paw tree we were a little skeptical, but ordered 3 bags a couple days later.
To say it exceeded our expectations would be an understatement. We picked up our puppy a few days later and they gave us a bag to take home (they do it to everyone getting a puppy) thank Reynolds Homestead Boxers!! Both of our boxers love it!!
We are sold on the food and highly recommend this to everyone!!

4 January 2026
Rated 5 out of 5 stars

My order was on time, and my youngster loves it!

My order was on time, and it was packaged well. My young miniature schnauzer does not run from this food as she did with the prior food I was feeding her (and it was not cheap dog food by the way). I learned of this food from another schnauzer owner that said her breeder would not give health guarantee unless they fed pawTree, so I thought that to be a pretty good recommendation and so glad I gave it a try. As of the first order I am very satisfied.

4 December 2025
Rated 1 out of 5 stars

PawTree claims 100% satisfaction…

PawTree claims 100% satisfaction guarantee with a full refund, but they make you pay for return shipping.

4 December 2025
pawTree logo

Reply from pawTree

We’re sorry for any frustration this caused. While we do provide a full refund on products, return shipping is not covered. We value your feedback and will share it with our team.

Rated 5 out of 5 stars

Best dog food ever!

My Mini Bernedoodle has been eating Paw Tree dog food since he was 8 weeks old. He loves his food and I see how good it is for him. I would never think of feeding him anything but Paw Tree dog food.

4 November 2025
Rated 5 out of 5 stars

Excellent company

Pawtree products are ama,ing. My dogs love everything. Its nice to see them get so excited. Pawtree has some of the best customer support I've ever experienced. Thanks Pawtree!

4 November 2025
Rated 5 out of 5 stars

Exactly as advertised

Exactly as advertised. I’m especially grateful for it being gluten-free. I’ve gotten very ill from other brands. Maggie likes her sweet potato, salmon, etc kibble. I’m a customer until she stops gobbling it up!

3 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look