Paulytoyota Reviews 

I have been warned that it's notoriously hard to get a fair deal with them. All the bad reviews are right. Their vehicles are overpriced for what they are. All Toyota dealers are overpricing their stuff but these guys are something special. After being inflexible on negotiation I praise God to inspire me to walk away without any remorse. I believe it was about a week later I found another at a different dealer with 5k less mileage and paid several thousands less (yes, they were that greedy). My best advice walk away and still look around. Don't give it a second thought and don't get ripped off by this place.

I came here last week to have routine maintenance done on my car, an oil change and tire rotation. After they were finished with my car the rep told me my car was ready. When I went to pay my bill I noticed my car was not in the service area as usual. I have been coming here for about three years and my car has always been right there with the keys in the car. Instead my car was parked outside in the parking lot. I even had to ask where my car was. The rep had the key with him. . I got in my car and noticed immediately the tire pressure light was on. This was very odd because the light was never on. There was a gas station right up the street and I put air in my tire. I drove home. The next morning my tire was completely flat. I had to get a tow. I went to the Firestone dealership I have a close relationship with. I am here frequently, because my daughter works nearby and frequently has my tires checked free by them. They examined my tire and told me there is a small puncture on the side of the tire. Firestone, unfortunately, could not repair the tire. I had to purchase a new one. It was a relatively newer tire. I had my tires checked by them less than a week ago and there were no issues. When I brought my car into Toyota I had never had a problem with my tires. I brought my car in with 4 good tires that had no issues. After the rotation my car had a puncture on the side of one tire. I know when the tech parked my car after my service he had to have seen the tire pressure light was on. The tire pressure indicator light was not on when I arrived there for my service. They somehow punctured my tire. They offered me no explanation why or how my tire ended up being punctured. They are very dishonest.