PARFAIT !!! MASSUES DE QUALITE
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I am sure that trust pilot will again deem my opinion 'unpublishable' but I will say what i consider important. The PassePasse website is brilliant until you try to use it, especially when you try t... See more
Company replied
Livraison rapide, emballage soigné. Article de qualité, conforme à la description du produit. Site riche en conseils pertinents.
I'm very satisfied about my experience with PassePasse, there're all for starting to play and good quality!!
I want to give more stars if I could
I want to give more stars if I could! ;)))
1 November 2017
Unprompted review
IMPECCABLE IMPECCABLE
10 October 2017
Unprompted review
Articles conformes à la description et …
Articles conformes à la description et envoi rapide : top !
18 September 2017
Unprompted review
Excellent service.
2 September 2017
Unprompted review
I'm very satisfied about my experience …
I'm very satisfied about my experience with PassePasse, there're all for starting to play and good quality!!
17 June 2017
Unprompted review
perfect juggling balls
perfect juggling balls, fast delivery - merci beaucoup!
16 May 2017
Unprompted review
Very fast correspondence and delivery.
Very fast correspondence and delivery.
It is also wonderful quality.
11 January 2017
Unprompted review
Sort web site and put staff at top level
I am sure that trust pilot will again deem my opinion 'unpublishable' but I will say what i consider important. The PassePasse website is brilliant until you try to use it, especially when you try to update orders or profile info. Telephone contact with Passepasse is as one would expect, but unfortunately, the only person who can deal with one's problems is Jeremy, the boss, who is not always available.
To sum up, the company needs to introduce flexibility, which means - a) website that is user friendly, b) telephone staff that can manipulate the website for clients that can't get heads round it (i.e. totally au fait with the workings of the site, not dependent on Jeremy) c) consistent pricing. Otherwise, I know I will buy from PassePasse again 'cos it's my job and they have the stuff.
21 December 2015
Unprompted review
Reply from PassePasse Sarl
Hello Richard. Thanks for your comments which I find very useful. I will use this as an example as how we can improve.
The first part I will address to our team of developers and hope that they test all the functions mentioned.
As for the telephone, most of the staff during Christmas should know basic stuff, and at least be able to create a ticket for my attention or that of Jeremy if they can't solve the problem themselves. This may have been due to a busy period however. But that in itself does not excuse the issue.
As for pricing, that is my job and to clarify further on it I will contact you personally if you don't mind.
Merry Christmas, Chris.
Very good
Cheap price, super fast delivery, and they answered to my questions very fast!
17 March 2015
Unprompted review
Vendeur sérieux
Livraison rapide, emballage soigné. Article de qualité, conforme à la description du produit. Site riche en conseils pertinents.
8 July 2014
Unprompted review
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