Pash Classics Reviews 1,292

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the products, often highlighting their aesthetic appeal, quality, and ease of assembly. Several people were pleased with the delivery service, noting its smoothness and promptness, and some even received their orders sooner than expected. Conversely, a small portion of people felt dissatisfied with the company's communication and response times. These customers reported significant issues with contacting the company, including unanswered emails, full voicemail boxes, and a general lack of updates regarding their orders. Some also experienced prolonged delays in delivery, with products not arriving as scheduled, and in some cases, not arriving at all.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express significant frustration, citing... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report significant delays, with... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers report quick deliveries,... See more

Customer communications

Customers express significant frustration with the company's unresponsiveness. Many report that their calls... See more

Response time

Consumers express significant frustration with the lack of response from the company. Many reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I recently purchased 2 Eames and I love the look of the chairs despite the wood arrived dirty and with some scratches (not very visible once built though) - However, I'm giving 3 stairs because the on... See more

Company replied

Rated 3 out of 5 stars

Part of our order arrived on Friday 8 August 2025. As described except for a pack of brackets missing.

Rated 5 out of 5 stars

Absolutely delighted with our new Taquara Corner Lounge Set from Pash. The design is sleek and modern, with a natural wood finish that fits beautifully into our outdoor space. It's incredibly co... See more

Rated 5 out of 5 stars

"My lounge chair and coffee table were delivered this morning by the Pash team, and I’m absolutely thrilled with both the service and quality! Although there was a bit of a wait, it was definitely wor... See more


Company details

  1. Furniture Store

Written by the company

Founded in 2008, Pash Classics specialises in reproductions of famous mid century designers such as Charles and Ray Eames, Mies Van Der Rohe, Florence Knoll, Eero Aarnio, Arne Jacobsen and more. Our aim is to offer the best quality reproduction designer furniture but at the most competitive price. We achieve this by dealing directly with the manufacturers, with no costly middlemen, passing on the savings directly to our customers.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Pash Classics what more can I say

I don't normally do reviews, but this is a rare occasion that warrants one.
Pash Classics what more can I say. WOW!; Fantastic customer service. Becky put my mind at ease after I had a bad experience with another company. She was extremely professional, clear and concise about my order and the expected time scales. My order arrived as expected in just a few days, on time and very well packaged. Very pleased with my purchase and will definitely be purchasing the other furnishings I require for my new home from them with utmost confidence. I Would definitely recommend them 100%. You won't be disappointed. One of the best out there, period...

20 January 2022
Unprompted review
Rated 5 out of 5 stars

EA117 office chairs

We ordered two leather EA117 office chairs, they were slightly different colours to each other, Teresa sorted this quickly and with no hesitation. Such a great service. The two chairs are really great and good quality for the price.

28 December 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant prices

Brilliant prices, brilliant quality of furniture. I bought a dining table, chairs and a floor lamp and I am absolutely in love with them. Pash are brilliant and I will be coming back permanently from now on for all my furniture needs.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Very impressed - recommended

Ordered three chairs late at night on Tuesday which arrived Thursday morning. Great service and quality - am really impressed, will shop with them again and would definitely recommend and I don't do that often :)

17 December 2021
Unprompted review
Rated 5 out of 5 stars

Kitchen Chairs

I shopped around for some kitchen chairs and found just what we needed on your website. Being rather sceptical I phoned to check with you, you confirmed you had them in stock and could ship same or next day. You helped complete the order and took payment over the phone (Thursday) and guaranteed delivery by following Monday - it was delivered on Saturday, and the delivered goods met all our expectations at a bargain price. Will definitely look your site up again when we need something. After having heard horror stories of companies promising all kind of things, but not delivering on promises. You DELIVERED and thank you for that.

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased with service and products.

Very pleased with service and products.
Did quite a lot of shopping around for a certain chair and footstool. Pash was not the cheapest, but was in UK, sent samples and people on the phone were pleasant. We had a couple of issues with the product, which was disappointing given the above, but they were able to sort it out, to the extent that we were happy to buy more from them, and would be happy to return.

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Pash…

Excellent experience with Pash Classics. Chairs delivered quickly with clear communication. When I wanted to exchange 2 chairs for different colours spoke to customer services who arranged an exchange/delivery a few days later.
Chairs were exactly what I wanted and look great.

18 November 2021
Unprompted review
Rated 5 out of 5 stars

I bought an Eames office chair

I bought an Eames office chair - it is a great success; excellent quality reproduction, nice leather finish.
Highly recommended.

Good communication concerning deliver and well packed in large cardboard box
Thank you.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company, I got the chairs on a pre-order and was told they were going to be substantially delayed from the original date. I explained that I really needed them in time for Xmas and the team pulled together to allocate me some of the remaining stock, I got the chairs that same week! They were really well packaged and the quality of the chairs were amazing! Thank you Leoni and the manager :-) I would highly recommend this company

17 November 2021
Unprompted review
Rated 5 out of 5 stars

100%

After much research of various companies I chose Pash Classics for my replica 1956 Eames lounge chair and Pash did not dissapoint. A good and very well packaged delivery with no damages and relevant transit tracking along the way. I am delighted with my Eames lounge chair and ottoman, the build quality and finish are excellent. I am now considering the Eames office chair in tan leather.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Eames Recliner and Footstool

I have wanted one of these for a long time. I looked around and some other companies were cheaper but be warned, you have to build most of these up yourself. Not with Pash Classics though. One big box and fully assembled. Super fast delivery and really helpful with getting it through the door. Also, they took all the packaging away too! I can highly recommend Pash and will definitely use them again.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer

Ordered a chair from this company as I am now working from home and needed new office chair.The item actually arrived earlier then expected and was perfect. Customer service was great and got back to me very quickly when I had a question about the chair.So overall very happy with my purchase and will definatly be ordering from this company again.

10 November 2021
Unprompted review
Rated 1 out of 5 stars

manufacturing flaw, damaged table

I bought a dining table from them, it has a manufacturing flaw occured which the warranty should covers.

They have changed the warranty terms and says it does not cover outside of Great Britain after understanding it’s a manufacturing flaw.

It’s not any accidental damage, clearly that it’s a manufacturing flaw.

I don’t suggest anyone to buy from them. The worst costumer service I ever have experienced.

9 November 2021
Unprompted review
Pash Classics logo

Reply from Pash Classics

Good afternoon Sheri,


Thank you for your feedback.

For the benefit of any customers reading your review, I think it is helpful to provide some additional information and context.

As discussed by email and before turning to review sites, and social media channels, and may I add, after getting a response that wasn't to your liking. You have been enjoying your purchase for several months without any issues, only when accidental damage has occurred have you resorted to slandering our company. Unfortunately, as per our terms and conditions we do not cover accidental damage.
If you wish to discuss this in more detail, our customer service team will be more than happy to help.



Best regards,
Pash Classics

Rated 5 out of 5 stars

Great company with quality products

Great company with quality products. Bought an Eames recliner. When there was a mix up with the colour it was quickly sorted out. I particularly commend the customer service. Great communication prior to purchase which is why I chose them over competitors. Becky, Leoni and others very helpful.

31 October 2021
Unprompted review

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