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PartSouq Reviews 

783
•
TrustScore 3.5 out of 5

3.7

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers had a great experience with this company. People often praise the platform's user-friendliness and the ease of finding car parts, reporting that the order and delivery processes are both quick and secure. Consumers frequently mention receiving genuine parts that are well-packed, along with reliable overall service and speedy arrival times. However, some customers also noted situations where the final cost exceeded expectations due to additional customs or shipping fees that were not clearly disclosed during ordering. A few other people mentioned issues with product listings, such as a lack of clear photos or descriptions for alternative part numbers. Conversely, a small portion of people felt that shipping costs were higher than what a local dealer charged, despite some finding the pricing overall to be reasonable.

What people talk about most

Product

People report positive experiences with product, highlighting that items are genuine and arrive in great... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast processing times... See more

Price

Clients share ambiguous opinions on price, as experiences vary significantly regarding overall costs. Many... See more

Service

Consumer opinions regarding the service are mixed, with many praising the fast and reliable experience while... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a mix of fast deliveries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From Perth Western Australia. I buy at least weekly from Partsouq and have done for many years now . Compared to buying locally and interstate the service is remarkable. Communication is so fast ,... See more

Rated 5 out of 5 stars

Seeing price, item weight, stock availability and then shipping cost at checkout is great. Good quality genuine parts at great prices the first time I ordered and have now returned for a second time... See more

Rated 5 out of 5 stars

Excellent prices, makes buying genuine parts the easy choice. Fast delivery, usually arrives at my door in Australia before locally ordered parts would and has never been longer than 4 days.

Rated 5 out of 5 stars

Order process quick and secure. Great options for expedited delivery if required. Always very well packed and great prices on items and delivery. My go to for Toyota parts but other manufacturers also... See more

Company details

  1. Auto Parts Store

Written by the company

PartSouq.com Auto Parts Around the World

Contact info

3.7

Average

TrustScore 3.5 out of 5

783 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.7

All reviews

(783)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good

Good : quick send, correct parts, some times good prices

Bad : missing parts , sometimes bad prices

19 March 2024
Rated 4 out of 5 stars

Greetings

Greetings, everything is fine with all the spare parts that I have bought, but there are brand models that you do not have spare parts for

17 February 2024
Rated 5 out of 5 stars

Easy auto parts shopping

Shopping for auto parts on this site is very simple and straight forward and the options and different prices that's available makes it more interesting and shipping is worldwide with reasonable time.

20 January 2024
Rated 5 out of 5 stars

Great Service

Well packaged and wrapped parcels, quick refunds if part not in stock and without having to ask or chase for money , and fast delivery to the uk

20 January 2024

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