Scam! I registered my account on mobile website, and eventually looked into an advertised 3 month plan. Clicked continue, and was immediately greeted to a 2 year plan for over 700 CHF... I wrote th... See more
Company replied
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See what reviewers are saying
Worst dating app so far. Every man, even those 10 older and ugly fat men (me 50 athletic academic, well travelled and independant) say good bye immediately. Not a chance to meet anyone. Considering i... See more
Company replied
I am not convinced that a high matching rate is imperative. The key of success of my 35 years being married before my wife passed away was that we were completely different and enriched each other. Th... See more
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Legal scam? non-paying members only see blurry photos. It actually makes sense because nothing is for free. So paying members can see the regular images. So far so good. However, a paying member doesn... See more
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Company details
Information provided by various external sources
Passende Partner in Ihrer Nähe - 100% individuell geprüfte Profile - Anonym, sicher, TÜV-geprüft | Parship.de
Contact info
Speersort 10, 20095, Hamburg, Germany
- www.parship.de
2.1
Poor
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 79% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parship
Hi,
thank you very much for your feedback. We are happy that we can help you finding a partner with our dating app.
We wish you all the best!
Lara from the Parship-Team
Seriose seite
23 March 2024
Unprompted review
Reply from Parship
Hallo Marcel Khan,
herzlichen Dank für dein Feedback. Es freut uns sehr, dass wir dich bei deiner Partnersuche begleiten dürfen. Wir wünschen dir viel Erfolg beim Dating und alles Gute!
Lieben Gruß, Sarah vom Parship Team.
Recommendation
Very good, very serious, many interesting profiles - I found my partner for a serious partnership within the first week. I'm with her now for one year.
12 March 2024
Unprompted review
Reply from Parship
Hi,
We are delighted to hear that your partner search with us was successful. How nice that you two found each other through our service. We wish you all the best for your future together.
Best regards,
David form Parship
I asked Parship to change my email…
I asked Parship to change my email address on 3.3.2024, my email address has not change until today and the customer service does not react. It is quite disappointing that I have to give a negative review until a customer service member reacts. I wonder why they don‘t care about their customers.
7 March 2024
Unprompted review
Reply from Parship
Hello,
Thank you for your feedback.
Our customer service sets value on helping our customers as soon as possible. Due to many requests it might take a little longer, but our colleagues will get in touch with you shortly.Thank you for your understanding!
All the best
Paula from Parship-Team
Total waste of time and money
Total waste of time and money. Don't fall for this.
Be sure to cancel in time
3 March 2024
Unprompted review
Reply from Parship
Hi,
sorry to hear that you are not happy with the service.
All Premium Memberships are automatically renewed if not cancelled in due time. We point this out e.g. during the purchase and the order confirmation.
Greetings, Lara from the Parship-Team
Wasting time.
Wasting time.
The minimum fee is to at least try it out is fast 600€.
4 March 2024
Unprompted review
Reply from Parship
Hi,
we have different offers, you can contact kundenservice@parship.de to get more information and a special discount for you.
Greetings, Lara from the Parship-Team
Try it, it's exciting!
I travel a lot and meet a lot of people, flirting has become easy and nice again after Corona - and yet for some people flirting is borderline. In a dating agency we all want the same thing and are happy about every flirt, we can filter quickly. Whether you find your partner for life - maybe! If you don't try it here, definitely not here.
25 February 2024
Unprompted review
Reply from Parship
Hi,
thank you for your feedback!
We are happy we can support you.
We wish you success in dating and all the best!
Greetings, Lara from the Parship-Team
I habe so fare only send Messages to…
I habe so fare only send Messages to others, but that was important step for me. Saw nice and interesting profiles.
17 February 2024
Unprompted review
Reply from Parship
Hello Karin,
thank you for your positive feedback.
We wish you all the best in finding your best match!
Best regards, Paula from Parship-Team
Login never works
Login never works. Confirmation mail always comes way too late.
5 February 2024
Unprompted review
Reply from Parship
Hey Jonathan,
thank you for your feedback.
I am sorry to hear that you have trouble logging in to your account. The 2-factor-verification, although very important for your safety, should be a seamless process.
Please get in touch with customer service, in case you are still experiencing the 2Fa issue: kundenservice@parship.de.
All the best
Mo
Reply from Parship
Hi John,
Thanks for your positive feedback!
All the best,
Mo
What a total waste of time
What a total waste of time,
After answering many many questions about myself I realized that when I have a match I cannot even communicate with them.
Only the option to play a stupid game or send one smiley.
This app is ridiculous overpriced.
39.99 per month just so I can write some one a simple message
It’s crazy! Stay away from this app
2 February 2024
Unprompted review
Reply from Parship
Hello Lucas,
thank you for your feedback.
Dating with us starts with a basic membership. This allows you to find out whether our dating app is right for you.
If you then decide to become a Premium member, you will have unlimited access to all features, such as search filters.
There are various reasons why we cannot offer our premium membership free of charge.
The fees enable us to invest in data security, the development of new features and a customer service team that is on hand to answer any questions you may have about using our dating app.
Best regards, Sarah from the Parship team.
I installed the app again
I installed the app last year, did all 50 questions in a language i don't know and when I wanted to chat, I had to pay but I chose to not, I had many messages but I couldn't not reply.
These days I see many plackcards with the app on the streets so I installed the app back and showed me that my profile is BANNED. How I can be banned if I can't use the app?
I see these reviews and I'm happy that I didn't payed.
Maybe is better to write scam on the all plackcards
1 February 2024
Unprompted review
Reply from Parship
Hello Gaby,
thank you for your feedback.
There are various reasons why we cannot offer our premium membership free of charge. The fees allow us to invest in data security, the development of new features and customer service to help you with any questions you may have about using our dating app.
If you want to use the app again, you can contact our customer service team at kundenservice@parship.de at any time. They will help you so that you can log in again.
Best regards, Sarah from the Parship team.
To Look for other People
To Look for other People, and learn more about myself and my social issues.
And the Companie Show me how to learn and what i have to Look for.
30 January 2024
Unprompted review
Reply from Parship
Hello Michael,
thank you for your feedback.
We wish you good luck.
With best regards, Sven from Parship-Team
Transparent page & easy access
22 January 2024
Unprompted review
Reply from Parship
Hallo Elly,
herzlichen Dank für dein Feedback. Es freut uns sehr, dass wir dich mit unserer Dating App bei deiner Suche begleiten dürfen.
Wir wünschen dir viel Erfolg beim Dating und alles Gute!
Beste Grüße, Lara vom Parship-Team
I have had the subscription twice for a…
I have had the subscription twice for a whole year now.
What did it turn out to? Not much really. A couple chats that felt kind of off, like, I have chatted with a couple of nice women and it was very different.
The weirdest thing is, that 95% of all girls I had contact with, liked, they liked my pictures etc, have their account removed. Seems to me like it is mostly bots on that app. Are they bots FROM parship? I cannot say. I don't see why some scammer would pay the expensive subscription just to run their bots though. Its weird and I will stay away from this app. Rather use Tinder, not pay a monthly fee, and have better results...
1 January 2024
Unprompted review
Reply from Parship
Hi,
I am sorry to hear that you are not enjoying a successful experience in using our service so far.
Yes, unfortunately there are dating apps that work with such methods. However, we stand for serious and safe online dating and would never raise false hopes with fake profiles. That's what we stand for!
We (the social media team) do not have any access to member data because of privacy protection. We therefore kindly ask you to contact our customer service with your request. You can reach our colleagues at www.parship.de/kundenservice.
Greetings, Lara from the Parship-Team
The beginning of a new life
I am very fresh in this dating app. So my experiences are very less. But it is very easy to create an account, to understand the billing, to give information about myself. And now i have to make comfortable wirh the different features in the app itself.
12 January 2024
Unprompted review
Reply from Parship
Hi,
Thank you very much for your positive feedback. We are happy to hear that our dating app is supporting you in your search for a partner. Good luck with your dating and all the best!
Greetings, Lara from the Parship-Team
Very nice platform
11 January 2024
Unprompted review
Reply from Parship
Hello,
Thank you very much for your positive review. Good luck with your dating and all the best!
Best regards,
Paula from Parship-Team
Turned off by blurred profile photos
I paid for a membership, but was immediately turned off by the fact that photos on profiles were blurred. I get the logic behind it, but it doesn't work for me personally. I need to see a face. So I immediately cancelled the continuation of my membership, but Parship still earnt money for my initial membership by delivering nothing.
11 January 2024
Unprompted review
Reply from Parship
Hi Adrian,
It's a shame that you've rated us negatively.
It's not true that the photos are blurred with Premium membership. As soon as you take buy a Premium Membership, you will of course be able to see all the photos.
Best regards,
David from Parship
Great analyse
6 January 2024
Unprompted review
Reply from Parship
Hello.
thank you for your nice review.
We hope you will be successful.
Greetings, Sven from the Parship-Team
relationship personality - a good tool
I like the relationship personality as a good feed back summary of my characteristics.
I also like the rate of Matching and the short description of the matching result.
Then I like the type of information that need to be filled in to complete the profile.
When going through the list of all members, the list returns to the start position, after the return of a selcted member. This should be improved.
One selected member just disappeared after having liked them. This was very strange.
Certain members that I visited, did not appear any more in the list of all members. I have no idea why.
29 December 2023
Unprompted review
Reply from Parship
Hi,
thank you very much for your feedback!
After sending a Like, you can find the member in "Likes" > "Zu meinen gesendeten Likes".
We (the Trustpilot team) do not have any access to members data because of privacy protection, so I can not tell you why exactly members disappear from your list.
You can reach our customer service here for further questions: http://www.parship.de/kundenservice
Greetings, Lara from the Parship-Team
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